Neave Crook - Jubilee Gardens Charles Church Absolutely outstanding customer service from Neave. We couldn’t ask for better everything was explained in full all questions were answered by Neave.... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We have been exceptionally pleased with Charles Church throughout our entire home-buying journey. From our initial enquiries right through to completion, their team provided prompt responses and outs... Se mer
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Disappointed from start to 1 year on. Still not able to export our solar and lies from customer services the whole experience has been bad service, very poor quality control. Unlevel ceilings, holes i... Se mer
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The follow-up service for our snagging list has been outstanding. Our Site Manager Geoff Long has arranged everything quickly and efficiently to ensure every item is sorted. He proactively reaches out... Se mer
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Företagsinformation
- Hembygge
- också i
- Bostadsutveckling
Skrivet av företaget
Traditional new home designs perfect for a new generation of homeowners. Impressive houses and apartments for sale in both rural and city centre locations nationwide.
Kontaktuppgifter
YO19 4FE, Fulford, Storbritannien
- www.charleschurch.com
4,5
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Paul and Barry have been yesterday and…
Paul and Barry have been yesterday and today to plaster the down stairs toilet and paint and sand main bedroom ceiling ,, both cracking lads and did a great job
2 april 2026
Omdöme utan inbjudan
Svar från Charles Church
Dear Stuart,
We appreciate you taking the time to share your experience with us. We’re pleased to hear that Paul and Barry provided great service during their visits. It’s wonderful to know they did an excellent job with the plastering and painting.
Kind regards,
Emmy
Charles Church, Chancery Park (Phase 2)
Buying a new home felt daunting but the whole experience has been excellent! Dave Ormes, site manager of phase 2 Chancery Park, deserves a mention for going ‘above and beyond’ ! Since the initial ‘meet the builder’ appointment to present day, he has been friendly, knowledgeable and when he says he is going to get something done you can rely on him to do exactly that! Would definitely recommend purchasing a Charles Church home.
1 april 2026
Omdöme utan inbjudan
Svar från Charles Church
Dear Nicky,
Thank you for taking the time to share your feedback. It’s great to hear that your experience has been so positive and that Dave has supported you so well throughout the process. His reliability, knowledge, and willingness to go above and beyond truly make a difference. We’re thrilled to know you’d recommend a Charles Church Homes.
Kind regards,
Emmy
Zoli was must helpful and did a great…
Zoli was must helpful and did a great job. 👍🏼
1 april 2026
Omdöme utan inbjudan
Svar från Charles Church
Dear Christian,
Thank you so much for your wonderful feedback. We’re pleased to hear that Zoli was so helpful and did a great job. Your kind comments are much appreciated.
Kind regards,
Emmy
Smooth Buying Experience & Great Aftercare
I recently purchased a new build home at Horton’s Keep and had a very positive experience throughout the entire process.
The sales team, especially Tom and Millie, were incredibly supportive from start to finish. They kept us well informed at every stage of the build and were always available to answer questions, which made the whole journey much smoother.
After completion, Shaun (Site Manager) did a fantastic job addressing all remedial work promptly. He was professional, approachable, and very helpful in ensuring everything was resolved to a high standard.
Overall, the service and support we received were excellent. I’m very pleased with my new home and the experience as a whole.
10 mars 2026
Omdöme utan inbjudan
Svar från Charles Church
Thank you for your fantastic review. We’re delighted to hear that your experience at Horton’s Keep was so positive. Tom and Millie will be pleased to know their support made the process smooth for you, and we’re glad Shaun was able to resolve everything promptly after completion.
We’re thrilled you’re happy with your new home and truly appreciate your feedback.
Best wishes,
Mia
We found the staff at Charles Church to…
We found the staff at Charles Church to be informative, knowledgeable and helpful when we visited on a number of occasions.
24 mars 2026
Svar från Charles Church
We’re delighted to hear that the Charles Church team were informative, knowledgeable, and helpful during your visits. We appreciate you taking the time to share your experience.
Best wishes,
Mia
I can not express my gratitude and…
I can not express my gratitude and appreciation for the amazing customer care I had at Charles church in ridge walk, whiteley by Kat and Laura. They are a real credit to the company and without them I wouldn’t have been able to reserve my dream home that suit my needs for the future. Kat has kept in contact every step of the way and has been a great support in helping work out how to become proceed able and reserve the bungalow which was so important to me as someone disabled. I hope the company understands how amazing they have been in helping me achieve buying a home.
30 mars 2026
Omdöme utan inbjudan
Svar från Charles Church
We’re so pleased to hear how well Kat and Laura supported you at Charles Church, Ridge Walk. They will be thrilled to know their care, guidance, and dedication helped you secure the home that meets your needs for the future.
It’s wonderful to hear how closely Kat stayed in touch and how both she and Laura made the process feel achievable and supportive. They really are a credit to the team, and your kind words mean so much.
Thank you again we’re thrilled to be part of your journey to your dream home.
Best wishes,
Mia
Great experience on purchase thanks to Melissa
Melissa was great, extremely helpful and attentive. Nothing was too much trouble for her when purchasing out property.
12 december 2025
Omdöme utan inbjudan
Svar från Charles Church
We’re so pleased to hear that Melissa made the process smooth and stress free for you. Her helpful, attentive approach is exactly what we aim for, and it’s great to know nothing was ever too much trouble.
Best wishes,
Mia
Buying a new home is a very daunting…
Buying a new home is a very daunting prospect and one of the biggest investments we'll ever make. We have been in and out of the show room numerous times whilst deliberating. Melissa, the New Homes Sales Advisor at Glan Y Coed has been extremely helpful and patient. Nothing has been too much trouble and Melissa has provided all of the information we requested to enable us to make an informed decision on whether to purchase a new home at the site. Her customer service levels have been exemplary.
29 mars 2026
Omdöme utan inbjudan
Svar från Charles Church
Thank you for your wonderful 5‑star review. We’re delighted to hear that Melissa made your visits to Glan Y Coed so positive. Her patience, support, and exceptional customer service are qualities we’re very proud of. We’re glad she could help you feel confident during such an important decision.
Best wishes,
Mia
Good experienced sales rep
Good experienced sales rep. Been very helpful from the start of the whole process
17 mars 2026
Svar från Charles Church
We're glad the sales representative has been so helpful to you from the beginning. We appreciate your positive feedback.
Charles Church Horton Keep Stafford
Tom, Millie & Sean were fantastic. From the first initial meeting, to handing over the keys the experience has been faultless and I can’t thank them enough.
The house was immaculate when I got in and they’ve been really accommodating with snagging and any issues around the property.
I would highly recommend purchasing from Charles church the experience has been easy and enjoyable.
27 mars 2026
Omdöme utan inbjudan
Svar från Charles Church
We're happy to hear that your experience was faultless, from the initial meeting to receiving your keys. We will pass your lovely comments onto Tom, Millie and Sean. Thank you for recommending us.
Melissa was very kind
Melissa was very kind, good to her job, very polite, keen to help and honest.
14 mars 2026
Omdöme utan inbjudan
Svar från Charles Church
We are happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback with us and will pass on your lovely words to Melissa.
Brian and mark came to do some work for…
Brian and mark came to do some work for us! Quick and efficient and looked great once the job was done. Really polite and friendly lads
26 mars 2026
Omdöme utan inbjudan
Svar från Charles Church
We're happy to hear that the work was completed quickly and efficiently, and that you were pleased with the result. We appreciate your kind words for Brian and Mark.
Very easy and stress free process
Very easy and stress free process, amazing staff, always helpful
22 mars 2026
Svar från Charles Church
We're glad the process was stress-free, and our staff were helpful. Thank you for lovely review.
Dunchurch Fields
Donna at Dunchurch fields was absolutely amazing! Even though we didn’t choose Charles Church in the end, we are so happy with the service she gave us.
22 mars 2026
Omdöme utan inbjudan
Svar från Charles Church
We're so happy to hear that you had such a positive experience from our lovely sales advisor Donna. We appreciate your kind words and are grateful for your feedback.
The developer's properties are truly…
The developer's properties are truly excellent and constantly being upgraded. The community we chose is beautifully situated, and their service is exceptionally attentive. This is the best developer we have ever come across.
10 mars 2026
Svar från Charles Church
Thank you for your wonderful review. We’re delighted to hear you’re enjoying your home and the community, and we truly appreciate you taking the time to share your experience.
Zoe
Holding meeting
We looked at a couple of apartment in Charles church at grayling gate Ringmer and fell in love with one of them. Fran showed us around and we were really happy with what we were shown and what was yet to come. Fran made us feel welcoming and made the first steps really comforting.
19 mars 2026
Omdöme utan inbjudan
Svar från Charles Church
Thank you for the lovely 5‑star review. We’re so pleased you enjoyed your visit to Grayling Gate and that Fran helped make the experience welcoming and reassuring. We’re delighted you found an apartment you love and appreciate you sharing your feedback.
Best wishes,
Mia
Big shout out to Ken Black, Zoil and Luciana Becci
Lucy always responds to our emails very promptly and always very friendly and approachable. Ken did multiple work for us and always does a very clean job and very professional. Zoil was very polite and job well done. Great team and great response always. We have few more works to book in and we are expecting same level of service and support.
18 mars 2026
Omdöme utan inbjudan
Svar från Charles Church
Thank you for your wonderful review. We're so pleased to hear that Lucy, Ken and Zoil have provided such friendly, professional and responsive support. It’s great to know the team consistently delivered high‑quality work and communication.
We truly appreciate your kind words and look forward to supporting you with the remaining works.
Lucy
Excellent New Build and Outstanding Customer Service
Just bought a new build from Paddock Wood and couldn’t be happier! The customer service team was fantastic, friendly, helpful, and always quick to respond. Highly recommend this builder!
2 februari 2026
Omdöme utan inbjudan
Svar från Charles Church
Thank you for your wonderful review. We're delighted to hear you're so happy with your new Paddock Wood home and that the customer service team made such a positive impression. Your recommendation means a lot to us.
Wishing you all the best as you settle in!
Lucy
Although there were issues upon moving…
Although there were issues upon moving in, Colin and the team quickly settled any issues. Aftercare so far has been very impressive
15 mars 2026
Svar från Charles Church
Thank you for your review. We’re glad Colin and the team were able to address the initial issues promptly, and it’s wonderful to hear that the aftercare has continued to impress.
Best wishes,
Mia
paddock wood - happy customer
So pleased with our new paddock wood home. Everyone was absolutely great and the house is beautiful. ☺️
19 mars 2026
Omdöme utan inbjudan
Svar från Charles Church
Thank you for your lovely review. We're so pleased to hear you're happy with your new Paddock Wood home and that the team made your experience a great one. It’s wonderful to know you’re enjoying your beautiful new house.
Wishing you all the best as you settle in.
Holly
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