ChannelSale Omdömen 26

AWFUL WASTE OF TIME. This is a india company and has no grasp of english, project management, deadlines, etc. They made false promises to integrate us and after 2 months of wasted effort we had to start all over.

Hi Shannon,

It is sad that you have experienced something like this. I somehow cannot seem to agree that they will not complete the setup process at all! I had signed in for ChannelSale services mainly for Amazon and Sears integration (complete) and have received optimum advantage so far. There have been occasions when I did face some listing and shipping related issues, which got sorted out after I placed a request for telephonic meeting. Took longer than I expected… but got sorted out none the less and I did not get charged for it. I am hoping ChannelSale would extend the same advantage to you and you issues get sorted out soon.

Hi. Sorry to hear about your experience with ChannelSale. Honestly, it is quite difficult for me to believe because I actually got timely services from this company. They asked for a month (roughly 5 weeks) within which they assured the process of setting would be complete. They clearly explained the benefits that they are going to extend in the price package and what I should expect as an outcome. Basically, it was smooth running. It is quite disheartening to hear about your experience. There should be a way out. All the best.

We were told set up of our account would take 3-4wks max.
We continuously had to email to get updates and provided the merchant 12wks to complete set up, at that point we were fed up and since this was taking longer and did not work for us anymore, we canceled set up and canceled service. We paid for 2mts for "Service" when we were unable to even log in and use the service.. channel sale now keeps beating around the bush in emails saying they want us to reconsider due to the amount of effort they "tried" to set up.. we do not care how much effort they tried, the point is they did not finish or complete what we paid for. We have filed a dispute and have now hired an attorney to take care of this.

BEWARE.. IF YOU PAY IN ADVANCE THEY WILL TAKE ADVANTAGE OF IT AND NOT REFUND YOU!!!!!

I am very happy with the assistance I received from ChannelSale for eBay listing management. In fact, I had no clue about how to manage listings in the first place, because I on only beginning with e commerce venture. The fact that I can approach ChannelSale for further assistance is relieving.

Using the instant automation of feed management, I now have ample free time to divert towards many other aspects of my business. Spreading my presence over many other selling platforms is now a possibility. I would strongly recommend other sellers to use this solution.