Tritan Internet LLC Omdömen 15

TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. Internetoperatör
  2. Molntjänster

Skrivet av företaget

Tritan Internet LLC is a U.S.-based, community-driven internet service provider founded in 2019 that operates its own multi-homed, low-latency network under ASN 393577. Interconnected with multiple tier-1 and tier-2 carriers and present at numerous internet exchange points, Tritan offers a wide range of services for developers, businesses, and hobbyists. These include cloud compute and VPS hosting with BGP support, server colocation, IP transit and leasing (including free IPv6), and fully managed infrastructure services. The company also provides free public tools such as a pastebin, ShareX uploader, email services, and a network looking glass. With a strong commitment to routing security as a MANRS participant and an open peering policy, Tritan emphasizes reliability, privacy, and accessibility.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

15 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Betygsatt 1 av 5 stjärnor

This hosting provider already scammed…

This hosting provider already scammed me out of $60 once, and they continue to scam people. For some reason, they ask for my passport information, but it's unclear why.
I understand that major providers do this, but not this no-name hosting company. The offer during registration doesn't say anywhere that I need to provide my passport when ordering a VPS server.
And by the way, they won't give you a refund! Don't even try, the funds won't arrive.
Therefore, I strongly advise against using this hosting provider.

18 januari 2026
Omdöme utan inbjudan
Logotyp för Tritan Internet LLC

Svar från Tritan Internet LLC

Saito,

Thank you for reaching out regarding your feedback.

Unfortunately, the name used on this review does not match the name on your account or the name associated with the payment method used.

Your order was flagged for potential fraud for several reasons:

1) The account name you registered under differed from the name on the payment method.
2) The billing address provided during checkout did not match the address of the payment method.
3) The country associated with your account and checkout did not match the country of the issuing bank.
4) The country based on the IP geodata did not match either the country in the address you provided or the country of origin for the bank used.
5) Your email domain was Russian, which also did not match any of the varying information you provided while attempting to order.

As a result, and in accordance with our Terms of Service, we requested verifiable information in the form of ID verification. You declined to provide this information and instead accused us of being a scam within the support ticket. We addressed the concerns you raised and subsequently issued a full refund and canceled your order. A refund invoice was emailed to you and is also available in your account dashboard. We then disabled your account due to fraudulent activity and flagged the payment method as stolen with our repayment processor to prevent future ordering.

Additionally, your claim that we previously “scammed you out of $60” is unfounded. You stated in the ticket that we sold you a dedicated server; however, we have never offered dedicated servers. Despite this claim, we reviewed your billing history and confirmed there were no prior purchases on your account.

We wish you the best moving forward. However, we are not willing to do business with individuals who provide unverifiable information, decline to address raised concerns over such, and make inaccurate claims about services we do not provide.

Betygsatt 5 av 5 stjärnor

Very Knowledgeable Team

Dylan is very knowledgeable when it comes to networking. I would recommend his company to all!

25 november 2025
Omdöme utan inbjudan
Logotyp för Tritan Internet LLC

Svar från Tritan Internet LLC

Thank you so much for the kind words! I really appreciate you taking the time to share your experience. It means a lot, and we’re grateful for the recommendation and your support.

Betygsatt 5 av 5 stjärnor

I recommend Tritan for everyone!

9 augusti 2025
Omdöme utan inbjudan
Logotyp för Tritan Internet LLC

Svar från Tritan Internet LLC

Thank you so much for your recommendation! We’re thrilled to hear you’ve had a great experience with Tritan. Your support means a lot to us, and we look forward to continuing to provide you with top-quality service.

Betygsatt 1 av 5 stjärnor

Zero communication with tickets

Zero communication with tickets. Their "best effort" SLA means they wont respond to emails or tickets. I've waiting 2 weeks for my services to be set up yet no communication. They did put up a "please be patient" banner on their website which really just means they're kicking the can. They just cancelled my services with "Cancellation Reason: Not specified". Go find somewhere else, this is clearly a joke of a company.

7 augusti 2025
Omdöme utan inbjudan
Logotyp för Tritan Internet LLC

Svar från Tritan Internet LLC

Hi Jeff,

Thank you for sharing your feedback. I’m truly sorry for the frustration and lack of communication you experienced during the onboarding process of your services.

As a small operation run mostly by myself and volunteer staff, I strive to provide quality service as a hobby while balancing a very demanding professional schedule, including clinical rotations and 50+ work weeks. This unfortunately has contributed to delays that I know are far from ideal. We maintain a network with 50+ downstreams, on top of onboarding new people (paid and sponsored) almost daily. Our ticket queues at any given time are pages upon pages long. I'm one person offering these services at a loss to help hobbyists with learning L3 in a safe environment with enterprise quality routes.

While we did post a banner to acknowledge the delays, we have been actively communicating updates and timelines within our Discord community to keep customers informed. Regarding your order, I did cancel it and issue a refund after you expressed dissatisfaction with the wait time, and I also responded to your messages explaining the situation. When an order is cancelled via Stripe directly, there is not a reason provided to our backend. Stripe does not provide a cancellation reason through subscription cancellations, and that reason within the email/subscription database entry is usually entered by the customer as feedback when they self cancel; thus being "not provided".

We have several happy customers who consistently recomend us and have had nothing but good experiences, it truly does seem that you purchased services during a bad time where we had a backlog and my personal/professional obligations outweighed dedicating hours to catching up on our queue during the past 2 weeks.

I appreciate your patience and am sorry this experience did not meet your expectations. If you would like to discuss this further or give us another chance in the future, please don’t hesitate to reach out.

Betygsatt 5 av 5 stjärnor

Individualized care given to each…

Individualized care given to each inquiry in a timely manner. I had an internal issue causing a client outage and the staff assisted in infrastructure repair in which they did not even have to. I can not thank the staff and Dylan in particular enough for their assistance. They are below cost with above expectations in all areas of performance!

4 juni 2025
Omdöme utan inbjudan
Logotyp för Tritan Internet LLC

Svar från Tritan Internet LLC

Thank you so much for your kind words! It means a lot to hear that we could assist you promptly and help resolve your issue, even beyond what was expected. We always strive to provide personalized support and go the extra mile for our clients.

I’m really glad Dylan and the team were able to help you during that outage. Your appreciation motivates us to keep delivering the best possible service.

Thanks again for trusting us!

Betygsatt 5 av 5 stjärnor

Great free IPv6 tunnel service.

Great free IPv6 tunnel service.

12 maj 2025
Omdöme utan inbjudan
Logotyp för Tritan Internet LLC

Svar från Tritan Internet LLC

Thank you for your positive feedback! We’re glad to hear you’re enjoying the free IPv6 tunnel service. If you ever need any assistance or have questions, feel free to reach out!

Betygsatt 5 av 5 stjärnor

Best Hosting Provider and ISP

Tritan always comes through for me, whether it be help with my VM or routing for my ASN, I can rely on them to help out. 100% would recommend their VM offerings if you need to host something for your next project.

10 maj 2025
Omdöme utan inbjudan
Logotyp för Tritan Internet LLC

Svar från Tritan Internet LLC

Thank you so much for your continued trust and kind recommendation! We’re really glad to hear that Tritan has been reliable for your VM and ASN routing needs. It means a lot to us to support your projects and help you succeed.

If you ever need anything else, don’t hesitate to reach out!

Betygsatt 5 av 5 stjärnor

Quality Service and Professionalism

I have had multiple paid services from Tritan for about half a year - high quality and zero down time (even though they never guarantee it). Dylan from Tritan provided wonderful customer service with professionalism and efficiency. Would definitely recommend them to anyone who has need for colocation and IP Transit.

23 januari 2025
Omdöme utan inbjudan
Logotyp för Tritan Internet LLC

Svar från Tritan Internet LLC

Thank you for your fantastic review and for being a loyal customer over the past six months! We’re thrilled to hear you’ve experienced high quality service and consistent uptime with Tritan. Dylan and the entire team truly appreciate your kind words about our customer support.

Your recommendation means a lot to us, and we look forward to continuing to support your colocation and IP Transit needs.

Betygsatt 5 av 5 stjärnor

Extremely helpful and friendly

Tritan was extremely helpful when I set up my bgp tunnel with them. The staff are some of the most friendly people you will meet!

4 juni 2024
Omdöme utan inbjudan
Logotyp för Tritan Internet LLC

Svar från Tritan Internet LLC

Thank you for the kind words! We’re so happy to hear that setting up your BGP tunnel went smoothly and that our team made a great impression. Friendly, helpful support is something we always strive for.

If you need anything else, don’t hesitate to reach out!

Betygsatt 5 av 5 stjärnor

Best independent ISP and VM provider

Amazing service, well communicated when downtimes are happening. BGP sessions in VMs are a godsend when other providers don't have anything around my area. Definitely one of the best independent providers around

22 januari 2025
Omdöme utan inbjudan
Logotyp för Tritan Internet LLC

Svar från Tritan Internet LLC

Thank you so much for your kind feedback! We’re glad to hear our communication during downtimes and BGP VM sessions have made a positive difference for you. It means a lot to be recognized as one of the best independent providers, especially in your area.

We’re always here to support your projects, don’t hesitate to reach out if you need anything!

Betygsatt 5 av 5 stjärnor

The service is great

The service is great, the devs are very helpful. Any time I had a question it was answered in a timely manner and with sheer professionalism

10 januari 2025
Omdöme utan inbjudan
Logotyp för Tritan Internet LLC

Svar från Tritan Internet LLC

Thank you for your kind words! We’re delighted to hear that our team has been helpful and responsive whenever you had questions. Providing timely and professional support is very important to us.

If there’s ever anything else you need, please don’t hesitate to reach out!

Betygsatt 5 av 5 stjärnor

VPS and IPX

We have use their IPX and VPS services as one of our endpoint in US. Compare to others, the price and route quality (as many upstream are Tier 1) are much better. And the most important thing is the response time is much faster than usual companies. It is recommended to have a try.

- Anson

1 februari 2024
Omdöme utan inbjudan
Logotyp för Tritan Internet LLC

Svar från Tritan Internet LLC

Hi Anson,

Thank you for sharing your experience! We’re glad to hear that our IPX and VPS services have met your expectations in price, route quality, and response time. Providing reliable connections with Tier 1 upstreams and fast support is something we pride ourselves on.

We appreciate your recommendation and look forward to continuing to support your needs!

Betygsatt 5 av 5 stjärnor

owner real nice provide good servers…

owner real nice provide good servers and fast support

28 juni 2024
Omdöme utan inbjudan
Logotyp för Tritan Internet LLC

Svar från Tritan Internet LLC

Thanks so much for the kind words! We’re glad you’re happy with the servers and support. If you ever need anything else, just let us know!

Betygsatt 5 av 5 stjärnor

Best Transit / BGP VM Provider at USA...

Tritan Internet is an outstanding organization for BGP transit and VPS services. It offers world-class solutions and services that meet customer needs and provide excellent added value. With a wide range of offerings, Tritan Internet ensures that there is something for everyone and that the perfect solution is offered for every project.

28 juni 2024
Omdöme utan inbjudan
Logotyp för Tritan Internet LLC

Svar från Tritan Internet LLC

Thank you for your wonderful feedback! We’re thrilled to hear that our BGP transit and VPS services have met your expectations and provided valuable solutions for your projects. Offering a diverse range of options to suit every need is something we’re very proud of.

We appreciate your support and look forward to continuing to serve you!

Betygsatt 5 av 5 stjärnor

Perfect

Perfect. Very personable. Good experience. Works with us on any and all requests. Extremely fast responses. Can't complain about anything at all.

27 juni 2024
Logotyp för Tritan Internet LLC

Svar från Tritan Internet LLC

Thank you so much for your kind words! We’re glad to hear you had a positive and personable experience with us. It means a lot that we could meet your requests quickly and effectively.

If there’s ever anything else you need, we’re here to help!

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