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"Chai Wala is fantastic! Abbas provided excellent, friendly service, and the chai was perfect—rich and aromatic. The samosas are crispy and the loaded fries are amazing. Cozy atmosphere, great food, and highly recommended!"

To Chaiiwala Staines I would like to congratulate the team effort that enhance my experience gratefully. Sarah one of the member team greeted me with a smile and high costumer service. It was 08:18 am and my breakfast experience was simple amazing. I am very happy with the cleanliness, staff engagement and the food was delicious. I'm looking forward to be back ⭐️⭐️⭐️⭐️⭐️

Milton Keynes branch - avoid avoid avoid

In cannot tell you how long I was excited for this to open. Was so happy to be able to visit and headed to the counter to ask about some of the dishes that I was unfamiliar with but really wanted to try.

I stood there like an idiot for 5 mins having made eye contact with staff numerous times but no interaction. Saturday early doors (10:40ish am ) with very few customers. Chap into store walked up to the end of the counter to speak to a friend and was served instantly, despite being told by myself and another man queuing behind me that we both was waiting to be served.

The person behind me in the queue called out to a staff member about getting us some service and was greeted with a frosty attitude and no apology. Cannot begin to fathom what service would be like when they are busy.

What a disappointment, anyone know of any different Indian Street food options in MK?

For an "indian street food" outlet there was no choice at all for vegetarians. In this day it is impossible to understand the thought process behind serving the clientele they aim to capture

Very bad service and coffee not nice just and not nice service

Have been going to tooting Chaiwalla for a few years and most time it’s good but today was terrible .I asked for onion and tomato and green chilli omelette wrap without cheese repeated this three times and they had added cheese which doesn’t agree with me at all .Also the roti was raw and doughy .weirdly they know me and know my order but still managed to get it wrong .also the sausage roll was very lukewarm warm and the hot cabinet was not on .i have already given my feedback to them

Completely waste of time let you waiting for wages to get served

Brilliant food at this place have to recommend for you to go and try it out

I was highly impressed with the fantastic quality of food, the very efficient and hatdworking staff are always very cheerful and friendly, rhe kitchen is spotlessly clean, today i was served by Hasan and Ana, who are a credit to the owners!, ...especially Ana, who is exeptionally charming and also very beautiful!

Today, I was served by Jot, and I have to say she was incredibly helpful. The food was delicious, and the service was swift. It truly was a wonderful experience!

Good food , good service Tawheed he ensures the customer is treated at its best

Amazing customer service from Feroza at the chaiiwala Bolton Manchester road
She served us with a lovely smile 😊
Thank you so much , will come again

Its a very good restaurant i really really appreciated the staff and the owner ....i really loved it♥️💮😍

The shop ( Liverpool) has a nice ambience with cozy chairs and beautiful wallpapers, but is this really what a chai shop should be offering when the name and menu are built around a culture? Unfortunately, this is the most disappointing chai experience I’ve ever had. Instead of authentic chai, they served a sweetened drink that hardly resembled it. The snacks were equally underwhelming.

Maybe for someone who has never actually tasted real chai, this might pass as the norm, but it risks giving people the wrong impression that chai is just a sugary drink — which it is not. I left truly disappointed. Chai is more than just a beverage; it’s a cultural experience, and this shop failed to capture that essence.

chaiiwalla on London road Sheffield is a fantastic dining experience, the food is absolutely beautiful and the staff particulaly the manager extremely courteous.

Just went to Chaiiwala in Dudley and was served by a lovely young girl Rhea who was very professional and very polite. She bought our food to our table and was very attentive in ensuring that our order was correct and asked if there was anything else she could help with. What a wonderful young lady!!! You should be proud of the customer service that your staff provide. Thank you so much Rhea, you made our visit a very good experience.

Had two wraps with chips and chai. Asked for a glass of tap water and they refused; wanted to sell bottled water.

Portion sizes have reduced and prices up. Food is very tasty but shocked how the portion size has been reduced.

Chaiiwala Birmingham Airport
Really disappointing, visited Sat 30/8 morning, airport not overly business.
Ordered English-ish breakfast as looked lovely. What a surprise, food was hardly warm, toast just warm bread (brought it back and server knew before I asked what I wanted. Cane back and just toasted one side of the initial toast which was already buttered so half still not done and the other half crispy from being already buttered).
Servers miserable, no happy face or morning smile, when they quietened down three of them sat noisily chatting.- not a great look.
Bins overflowing, tables not wiped down.
First experience of Chaiiwala, likely my last and recommend you give this place a miss with so many better choices around.

Khadeja and Zenab are such lovely helpful girls made food to perfection thank you so much definitely value for money