Outstanding customer service! My order took longer than expected to ship so I contacted the company online and received an immediate reply explaining the delay and when it will ship. I purchase... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been buying iPhone cases from Dux Ducis for years. They never let me down and protect my phone as well as possible. I have never used a protective screen, as I don't like them, and have always... Se mer
I made a mistake when ordering two cases. Anna was extremely helpful in getting the cases changed out and new cases ordered. When the cases were held up in customs, Anna's response was clear and dir... Se mer
I’ve been shopping and buying cases for my iPhones from Cases.com for over 15 years and keep coming back every time I need a new one. My personal favorites are the leather book-form card cases for iPh... Se mer
Företagsinformation
Skrivet av företaget
Mobile cases and accessories store.
Kontaktuppgifter
4,2
Bra
2 tn omdömen
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Cases.com
Hi John,
Thank you for your feedback. The case you received — the Zizo Revolve for Galaxy S25 FE — is the exact model that was ordered. If your phone is a different model, please contact our support team for exchange instructions.
We’ll be happy to help you get the correct case right away!
— The Cases.com Team
Didn't fit
Didn't fit , it was a waste of time. This company must think all phones are the same size.
22 september 2025
Svar från Cases.com
Hi William,
We’re sorry to hear the case didn’t fit as expected. The product purchased was made specifically for the Moto G Stylus 5G (2025) model. Please contact our support team so we can confirm your phone model and arrange a quick resolution — either a refund or an exchange for the correct case.
We appreciate the opportunity to make this right.
— The Cases.com Team
Very responsive and great at keeping me…
Very responsive and great at keeping me updated. The case is a bit too tight on my S24 ultra - have to move the leather a bit to insert my charger cord (case covers the hole a bit) - but I totally love the Spanish leather!
26 september 2025
Svar från Cases.com
Hi Marcella,
Thank you so much for your wonderful feedback and review! We’re glad to hear you love the Spanish leather and appreciate your kind words about our service.
We’ll share your note about the fit around the charging port with product manufacturer and production team for review — your input helps us keep improving.
Thanks again for your support!
— The Cases.com Team
Useless Magsafe Case
The case you sold me did not allow for magsafe charging when I tried to use my portable charger. How can I return it?
27 september 2025
Svar från Cases.com
Hi Ryan,
Thank you for your feedback. The case you purchased is designed for use with MagSafe-compatible chargers. Standard or non-MagSafe chargers will not connect or charge through the case.
If you’d like to exchange it or return the item, please contact our support team or submit a return/exchange authorization request through our website. We’ll be glad to assist you.
— The Cases.com Team
I ordered wrong case and my return and…
I ordered wrong case and my return and exchange went flawlessly!
22 september 2025
Unique transparent case that is…
Unique transparent case that is lightweight and different from others
22 september 2025
Best Customer Service Ever
I made a mistake when ordering two cases. Anna was extremely helpful in getting the cases changed out and new cases ordered. When the cases were held up in customs, Anna's response was clear and direct, explaining the situation. All responses to inquiries were made quickly and clearly. The best customer service I have experienced!
11 oktober 2025
Omdöme utan inbjudan
I still haven't received my item
I still haven't received my item. I don't understand how it goes from one state to another, then to my state and back to another state? And you wonder why shipping is so high! SMH!
27 september 2025
Svar från Cases.com
Hi Rebecca,
We’re sorry for the delay and understand your frustration. It looks like your package made a few extra stops along the way — unfortunately, routing is managed by the U.S. Postal Service, and we don’t have control over their transit paths.
We’re glad to see the item has now been delivered, though it arrived a bit later than expected. We truly appreciate your patience and understanding.
— The Cases.com Team
Cases delivered not as advertised
Purchased 2 cases, one with a magnetic wallet: very weak magnet on the items, I wouldn't trust it in real world applications.
The other wallet was advertised as "magnetic" and it had absolutely no magnetism to it whatsoever.
Then, to top it off, I had to pay $14 to return it.
Done with "online purchasing".
26 september 2025
Svar från Cases.com
Hi Christopher,
We’re sorry to hear about your experience and appreciate you bringing this to our attention. It sounds like the items you received may not have met our usual quality standards. We’d be happy to offer an exchange or help you find different products that better fit your needs.
Please contact our support team so we can review your order and provide a fair resolution. We truly value your feedback and the chance to make things right.
— The Cases.com Team
A mistake on my part was quickly…
A mistake on my part was quickly corrected by this company. They were very cooperative and gave me a good deal on another case. Anna was a pleasure to work with. I will do business with them again.
26 september 2025
i gifted a simple fold over case to my husband who is always dropping his phone..he loves it and can store credit cards and cash in the slots provided..great that it is held closed by magnet, too!!
my husband is always dropping his phone!
27 september 2025
This is by far the best iphone case I…
This is by far the best iphone case I have ever used, I don't think it gets the recognition it deserves. I had one for my iPhone 12 and just upgraded to the new iPhone 17, and was very happy to see they had this case for the new phone. The case is slim but solid, my phone feels well protected. The leather-like material stitched on the back feels luxurious, a very nice touch, and the sides are non-slip. Phones fit perfectly in this case, cut-outs for the speakers and buttons are exact, overall a very well made, well constructed, beautiful looking piece of protection that feels great in my hand. I will never use any other case.
26 september 2025
RFID Case
I like the case and the protection it offers. I also appreciate the timely notice and refund for the case that was out of stock.
22 september 2025
Excellent customer service.
23 september 2025
Detta är Trustpilot
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