Outstanding customer service! My order took longer than expected to ship so I contacted the company online and received an immediate reply explaining the delay and when it will ship. I purchase... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been buying iPhone cases from Dux Ducis for years. They never let me down and protect my phone as well as possible. I have never used a protective screen, as I don't like them, and have always... Se mer
I made a mistake when ordering two cases. Anna was extremely helpful in getting the cases changed out and new cases ordered. When the cases were held up in customs, Anna's response was clear and dir... Se mer
I’ve been shopping and buying cases for my iPhones from Cases.com for over 15 years and keep coming back every time I need a new one. My personal favorites are the leather book-form card cases for iPh... Se mer
Företagsinformation
Skrivet av företaget
Mobile cases and accessories store.
Kontaktuppgifter
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Outstanding customer service, Love the Suteni case
Outstanding customer service!
My order took longer than expected to ship so I contacted the company online and received an immediate reply explaining the delay and when it will ship.
I purchased an iPhone 12 Pro Suteni wallet case years ago and loved it. It saved my iPhone from damage many times. My daughter traded up to the iPhone 17 Max and sold me her iPhone 13 Pro. I mistakenly ordered the Suteni case instead of the wallet and they accepted the exchange and waived the difference.
Got the case I wanted no one else…
Got the case I wanted no one else offered the type of case I wanted be you
Waiting and waiting and more waiting
I ordered a case cover 12 days ago and it still has not arrived to me. I wished I just bought the case cover at the phone store as I only saved 5 dollars. The tracking info is also bad as it doesn’t give correct info. It originally said I would have received 3 days ago. Now it is in the next state and it doesn’t give me info on when I will receive it. Hope for waiting this long it arrives in good shape! Buy it at a store and save yourself some grief!! Lost customer in
Doesn't come with a screen protector
Shipped quick. Fits great. Looks good. Nothing to protect the screen.
Availability of the product
Availability of the product, particularly for outdated phones - quick and reliable dispatch of items overseas - reasonable prices - customer friendly website
NB: one tiny set back though, use of one single courier service at a high price.
Quality item
Quality item, reasonable price. Delivery is not quick, nor is Customer service response
The case looked nice initially but as…
The case looked nice initially but as soon as we used it, it broke from one side. I have a feeling it was not brand new or maybe we brought broken partially and then broke in my hand. I don’t recommend it
Unique product, excellent quality, shamefully long wait time but good costumer service
The product is extraordinary good, better than my expectations. I understood that delivery will take more time but in the end I had to wait almost 2 months and meanwhile my phone broke and I had to buy a new one. It’s not the company’s fault but the waiting time really was a big issue for me. I got discount though and it was nice costumer service. In the end I received a very special product more special than reflected on the image so I was in the end very happy.
Good
Great selection of cases, the website makes it easy to find cases that fit your device.
The customer service is awesome!
The customer service is awesome!! My order needed to be updated due to one item being unavailable. I was given a couple of options and the delivery time was quick!
The order took to long to get here.
Quick,easy,quality& ships fast
This case does not fit my phone
This case does not fit my phone. I made I ordered a case specifically for my phone and it's about a little less than a half inch too short!!! I will be returning the case.
The delivery time is awful
The delivery time is awful. My phone case is just ok. It's made in China looks like a dollar store item.
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I would have given you a 5 but the…
I would have given you a 5 but the shipping took forever to get to me. The case is beautiful and just what I was looking for.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








