Casa Bella Furniture Omdömen 

Superb product, quick delivery and great customer service and communications. I love the furniture, thank you

Great products and service. Bought twice from here now and delivery has been smooth and well organised.

The best CS experience I’ve had in a long time. A special thanks to Robin who was prompt, knowledgeable, courteous and extremely helpful. I will be recommending Cassa Bella to family and friends.

Good quality furniture. Arrived within timescales advised. Well packaged. Kept advised on delivery dates

Edit:
As seen below, Rob reached out to me to discuss the issue. After some photos and emails exchanged, it was agreed that the unit was defective and I was offered a replacement. We were able to get a new item, no extra charge which we are totally happy with.
Rob was able to take our preferences into account and sent us detailed information on products that matched, even offered to send additional photos and video of the product before we agreed.

Customer service was brilliant after sales.

Thank you Rob, and CasaBella :)

Ordered a Dark Mango TV Console. Stated made of Solid Mango Wood.

Each section is hollow, my 4 year old used it to pull himself to his feet, and it cracked. Solid wood would not have done that.
While it may not be MDF or Chipboard, it's certainly not solid.

Poor marketing, good delivery.

Furniture was amazing quality, heavy and well made. Not like the cheap veneered chipboard flatpack stuff. Came assembled and have since bought a 2nd item.

Previously rated 1 star. Paid a deposit to view one of their sideboard units (paid £125 last weekend to reserve the item as it's not in store but in their warehouse) team took my money and have held it for a week, I visited today as agreed to discover they they don't have the unit ready and so I can't view it. All I got was a sorry, and an offer to come and view it next weekend...
Since writing the above review the company reached out and offered a discount due to the inconvenience and poor service, since then they have been very good and as you'd expect a service to be. I've been assured that the internal process will be investigated and improved.

Ordered dark mango coffee/hifi table
Good quality
Delivery process easy and gave us update re delivery time
Came well packaged
Would definately order from Casa Bella again

Saw a gorgeous dining table at a friends and was told it’s from Casa Bella. I ended up getting a sideboard and a chest of drawers for my place which are both stunning.

Delivery 30 mins outside of the assigned 4-hour window but it was 23 Dec so it’s quite understandable. The delivery team was also great.

The sideboard is perfect. The chest I bought came fully assembled and had the knobs installed inside out (I guess it’s to prevent any accidental damage during delivery). One of the knobs however couldn’t be screwed in firmly and was a little loose. I thought it had to do with either the screw or the bolt and after notifying the team they quickly sent the parts by post which I really appreciate, although that still didn’t fix the issue, probably because the hole was a bit too big so the knob would always come slightly loose.

Despite the above, it’s a great company with amazing products and an excellent team.

Delighted with the furniture itself which is always a plus. Well made and already assembled! Order through to delivery was smooth and, despite being just before Christmas, was in line with lead times they quoted. Quick to answer any questions we had about the order.

No problems with anything - easy ordering, good communication on delivery and item was really well packaged. Delivery was fine.

Order delivery date set and product question’s answered over the telephone so assured the correct purchase for me. The delivery driver was excellent and phoned ahead and left the items as requested. Highly recommended.

Beautiful, superb quality furniture! Amazing value for this quality. No chipboard! No MDF! even the lats are solid mango! Easy minimum assembly! The delivery guys were so pleasant and couldn’t be more helpful! Would not hesitate in using this company again!

We were a bit apprehensive about ordering furniture on line but had been searching for so long for a dark wood dining table and chairs that was not old fashioned
The young lady I spoke to on the telephone was very helpful ,the communication with the company was first class ,we were kept informed of delivery date,time etc via e mail + txt message from the driver on the day of delivery
We are delighted with the quality of our furniture and would not hesitate to order from this company again

Bought a lovey table and chairs ,exceptional quality of products have been blown away. Looks amazing in my new home .

I’ve ordered 4 pieces of furniture from Casabella over the last couple of years and also a set of drawers for my parents. Great quality and service right through to delivery. Opted for the Oslo Mango Light range as love the mix of tones. The patterns that the different tones create in the wood can vary quite heavily between and within each item of furniture. Might not be for everyone but I personally like the uniqueness this creates. The finish on the wood is so smooth and almost glossy but so far has not marked or scratched at all, despite me dumping anything and everything on top of the furniture. Recommend wiping out any drawers before use to get rid of any sawdust residue. Delivery was smooth and arranged via personal email. For the quality and finish I find the prices extremely reasonable. A company that clearly prides itself on high quality and service.

Great quality furniture, easy to assemble and surprisingly light / easy to move around.

Great furniture and excellent customer service ! Highly recommend

Delighted with my new table and chairs , beautifully made , great quality .
Brilliant company to deal with , good website .
Communication was excellent , particularly around the delivery of my furniture .

Customer service was brilliant. Delivery was seamless. Table is perfect. Highly recommend.