Casa Bella Furniture Omdömen 

855
•
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I would love to be reviewing my item of furniture, having placed an order for a Light Mango Tallboy on 01/10/2026, which was In Stock. On the 14/10/2026 I received a message from the courier, with a... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Wow wow wow!! Absolutely blown away by the quality of this furniture! This week I received delivery of a King bedroom set (Oslo light Mango King bed frame, 2 bedside tables and large draw set).... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The order process was quick and easy and it was helpful to have various payment options. Once the order was processed, we were kept up to date with the order and delivery progress. The delivery... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We recently purchased a nest of tables, a couple of bedside tables, and a work desk, and we’re very pleased with our experience. The furniture is of excellent quality, and we love the contemporary des... Se mer

Företagsinformation

  1. Möbelaffär

Skrivet av företaget

Contemporary furniture & accessories for distinctive interiors. Discover timeless pieces, online and in our showroom.

Built to endure, crafted for life.

We are passionate about creating contemporary furniture & accessories that elevate your space.

We believe furniture should be an heirloom, not a disposable item. That is why we have built our reputation on using only the finest materials in every piece we create. From the structural elements to the drawer bases and backs, our furniture is crafted for lasting beauty and enduring strength.

Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

855 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(855)

61 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

It was worth 6 months the wait

It was worth 6 months the wait. The team in the shop are great and very polite with customers. Quality on delivery is excellent.

The 2 delivery chaps, Lance and Tom, did a great job and left the place clean and tidy.

Will recommend Casa Bella and the delivery team.

3 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Stylish modern mango tables

Bought a fab set of two nesting mango industrial-look tables and they are really modern and stylish. Got to praise the packing of them as every surface and corner were really well protected and so they arrived looking pristine. Will be back to shop for more in the future

7 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Large dresser

I am very pleased with the large dresser! Very nice quality and the colours are perfect. Fantastic delivery service.Very good customer service too.I am really happy with my purchase.

26 juni 2024
Betygsatt 1 av 5 stjärnor

Service is appalling. Scam?

Ordered a chest of drawers, it was expected into stock in 10 weeks. A week or so after I'd ordered the website said it was due in stock in 5 weeks so I called to see which was correct and inwas told they had 'missed' a container so had some coming in sooner than the container my order was allocated on, so all new orders were going on the earlier container. I relayed that this was not fair, to make older orders wait but new orders get the earlier delivery. I insisted my order went on the earlier container, whilst pointing out that this should have been done anyway, to put all the older orders onto the earlier container. I was told mine had been changed. No. It hadn't and I had to wait for the later container. Then I was given a delivery date and time slot of 4pm to 8pm. Told if I didnt accept that date I would have to wait for another one and they didnt know when it would be.Nothing arrived. Sat here waiting like a lemon. No phone call no nothing. I'm wondering whether this whole thing is a scam. Wish I had never ordered from this company. Absolutely awful service.

Update: Delivery arrived at 9:15pm when it was meant to be here by 8pm. Had actually gone to bed when it arrived due to illness. It is not acceptable to be delivering at that time of night without prior agreement. Driver said it wasn't his fault it was the people who do the routing.

11 juni 2024
Omdöme utan inbjudan
Logotyp för Casa Bella Furniture

Svar från Casa Bella Furniture

Hi Deborah, thanks for your review.

I've looked into the history on the order and can see the chest of drawers was ordered with an 9-week lead time on 1st April and was delivered successfully to you this evening, after arriving last week.

I'm very sorry if there was any miscommunication surrounding lead times - all orders are prioritised on a first-come-first served basis and waiting customers will always be allocated stock before new ones. I can see in this case that your order remained allocated to the earliest possible shipment throughout and priority to you indeed remained over any new orders.

As mentioned above, I can see the delivery went ahead this evening and was delivered by our driver Rafal. I will be in touch personally tomorrow to follow up on everything for you.

Best regards,

Robert
Casa Bella

Betygsatt 5 av 5 stjärnor

Amazing piece of furniture

Amazing piece of furniture. Really well made and looks great. The communication was great, as was the speed of delivery and the people delivering it did a great job as well

11 juni 2024
Betygsatt 5 av 5 stjärnor

Absolutely lovely solid table

Absolutely lovely solid table, great value for money.
Very well wrapped, quick delivery with plenty of accurate info regarding date and time,very carefully delivered by George and his colleague.
I highly recommend Casa Bella Furniture.

5 juni 2024
Betygsatt 5 av 5 stjärnor

Excellent!

Second time buying with casa bella. Excellent quality, from placing order to delivery very polished and professional service. They will assemble everything in minutes, clean up and take packaging away, too. So happy with dining table and chairs

5 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful quality chest of drawers

Beautiful quality chest of drawers - competitive pricing. And great service from the delivery team who brought it right up my awkward stairs to exactly where I wanted it. Nice and safely packaged too. All round great experience

5 juni 2024
Betygsatt 5 av 5 stjärnor

Superb customer service by Sophie

Superb customer service by Sophie, who answered my query re dimensions of sideboard in a timely fashion and was an excellent ‘front door’ to Casa Bella for customers

Quality of product excellent and delivery team on time and extremely polite and friendly.

Would use Casa Bella again without hesitation

3 juni 2024
Betygsatt 4 av 5 stjärnor

Great furniture

Great furniture, well made. Only reason it’s 4 star not 5 is there some long delays with deliveries

3 juni 2024
Betygsatt 5 av 5 stjärnor

Highly recommend

Excellent communication from purchase to delivery.
The mango wood corner TV unit is beautifully made and finished and looks great in our living room. Great quality and workmanship.
The delivery guys were friendly, efficient and respectful. I have no hesitation in recommending Casa Bella.

29 maj 2024
Betygsatt 5 av 5 stjärnor

An excellent buy

Casa Bella have been exceptionally good in service provision and supporting my queries, choices and changes all the way. The furniture is everything it promises and even better in real life. I have no hesitation in recommending this company and product.

16 maj 2024
Betygsatt 5 av 5 stjärnor

GORGEOUS furniture and great experience!

My cabinet was delivered today - it's GORGEOUS! I love it, so impressed with how well it's constructed and the grain of the wood. I LOVE IT, it's perfect for my space and exactly as described on the site. I have one tiny issue with one of the handles, but I flagged it and she is sending out a replacement ASAP.

Everything about this experience has been wonderful - from the website, to the product choices and range, the ease of ordering, speed of delivery.....all really supurb. I know this started as a two person family enterprise, and that shows - the dedication to craftsmenship and customer service is so clear.

I'm super pleased - will be ordering another piece soon. THANK YOU!

23 maj 2024

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