CARAMELLA Omdömen 1 221

Still no refund , a lady rang me over two weeks ago and said that as soon as my parcel has been received it will be refunded and if I would take down my trust pilot reviews! I’m still waiting not a happy customer-why does it take soo long to return the money!!

Always the best outfits, and fantastic customer service! Don’t hesitate to shop with Caramella girls! They are fabulous 💘

Really lovely clothing & a great customer experience. Really quite to reply via email for any queries. Amazing

Gorgeous baby shower dress! Can’t wait to wear it - spot on, quality is perfect

Amazing customer service! Very quick at responding & helped me with my delivery as i needed it sooner!

I ordered a dress for Ladies day at Aintree and it is honestly my favourite outfit I have ever worn for the races! The material was unreal and it’s just gave classy vibes! obsessed

Beautiful items size fit perfectly and good quality ❤️

So happy with the customer service from Caramella! Needed an urgent order shipping method amended after my car breaking down. These lovely ladies was super quick in getting this resolved for me. 10/10 thankyou! Can't wait to receive xx

Caramella was super amazing with their response and for filled my request by restocking the olive pants cannot wait for them to arrive today!

The girls are so lovely and helpful! I’m the most unorganised person in the world and the fact I could order and collect in an hour and helped me on instagram too! I was worried about the size too and nothing was trouble incase I wanted to change size! Love love love and can’t wait to be back for the new collection soon ❤️❤️ thank you girls means the world

Absolutely love their clothing, stunning designs and true to size.

If it isn't obvious already I am Obsessed with caramella and everything they bring to the world, after any order is delivered the day just becomes that little bit brighter! Quality is 11/11 unmatched and stunning though every detail and design. On this one occasion the orphilia was out of stock and I knew I couldn't let her slip from my fingers so I had to pre order however I was unsure of the release date so decided to email through to customer service and to say they were polite professional and speedy to respond is an understatement, nothing is ever too much! Caramella is an outstanding company with top quality products and customer service which you just can't resit... All round win win, thank you for being amazing and I will be back very soon to fill my wardrobes with more wonderful items from yourselves, until then take care and thank you again, Nikki x

I wore the Sloane dress for Cheltenham races and honestly it was just the best. True to size and UNREAL quality.. thanks girls xx

Very helpful & quick response when I contacted customers service. Would recommend greatly

I love Carmella bought a few bits from the sister company carmen clothing too and it never disappoints!! The quality of the clothes is stunning and the pieces are so beautiful. The girls on the tiktok lives are all so lovely and always helpful. I recently bought the Isabelle set and its my favourite item of clothing, had to buy in the blue too🤭100% recommend and will continue to purchase from this fab company!!

Caramella is hands down the best brand for women’s clothing! The quality of each piece and the sizing is just insane! All the girls are so lovely and are always so welcoming to help and make you feel your best. I will always choose Caramella 🤍

Very helpful and quick response

Great experience with Caramella! Very assertive and received a response very quickly and was such a great help. Will definitely shop here again.

Excellent customer service

Ordered this beautiful dress for an event, the quality was amazing and a perfect fit I received so many compliments all night :) thank you xx