We bought a sofa and an armchair from Camerich. The quality of the furniture is well worth the price and the service experience was impeccable. We had Ms. Kalea Wiltshire-Allen as our advisor at C... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My Camerich sofa was 10yrs old and had faded from being in a lot of UV light. Having changed the glass roof of the room I wanted to recover the sofa. Camerich customer services were exceptional especi... Se mer
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Bade really helped with choices in the showroom and was then very helpful through the ordering process. When there was a delay in delivery I was kindly offered some compensation. The sofa has now arri... Se mer
Absolutely brilliant service provided by Dereece, a total asset to the firm. Was dealt with incredibly well and professionally from the very start. Great products and service overall. They also made s... Se mer
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Företagsinformation
Kontaktuppgifter
61 Fairfax Road, NW6 4EE, London, Storbritannien
- 02073729887
- Sales@camerich.co.uk
- www.camerich.co.uk
4,9
Utmärkt
506 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Great team, great product, great service
Sabrina and her team were absolutely unbelievable. So easy to deal with and so quick to respond to questions. So nice to deal with. Would 100% recommend.
9 maj 2025
Omdöme utan inbjudan
Svar från Camerich
Hi Margetts.
Wow - thank you for the 5-star review! We are thrilled to hear you had such great service from our showroom manager, Sabrina - we will be sure to pass along your feedback to her!
We really appreciate your recommendation and we look forward to welcoming you back in store again soon. Please don't hesitate to get in touch if there is anything else we can do for you.
Kindest Regards,
Camerich UK
Fay / excellent experience
The great staff, Sabrina, excellent interpersonal skills, very polite and professional, extremely happy with my sofa! And considering a dinning table… 2nd visit to shop in a months, equally her colleague Ishrag was very helpful, beautiful comfortable sofa!
Thank you Sabrina and Ishrag
4 maj 2025
Omdöme utan inbjudan
Svar från Camerich
HI Farazaneh,
Thank you so much for leaving such a positive review! We are so pleased to hear that you had such great service from our Fulham showroom team, Sabrina and Ishraq. We will be sure to pass along your feedback to them!
We hope you enjoy your sofa for many years to come, and we look forward to welcoming you back again to run through dining table options.
Please don't hesitate to reach out if there is anything else we can do for you.
Thank you,
Best Regards,
Camerich UK
Great Furniture / Customer Service
Camrich has great furniture and helpful and friendly staff. Ishraq Abdulhussein helped us when we bought our sofa and provided us with excellent customer service.
30 april 2025
Omdöme utan inbjudan
Svar från Camerich
Hi Adam,
Thank you for leaving such a positive review! We are so pleased to hear that Ishraq provided such excellent service and we will be sure to pass along your feedback to her. We hope you love your sofa for many years to come and if you do need any assistance please don't hesitate to reach out!
Kind Regards,
Camerich UK
Exceptional customer service
I recently had the pleasure of shopping at Camerich furniture shop, And I couldn’t be more impressed.from the moment I walked in, the staff was warm welcoming, and genuinely eager to help without being pushy. They took the time to understand what I was looking for, offered helpful suggestions and made the entire shopping experience feel easy and enjoyable. The quality of the furniture is top notch beautifully crafted, durable, and stylish.what truly sets Camerich apart, though, is there exceptional customer service.they were communicative throughout the delivery process.make sure everything arrived in perfect condition and followed up afterward to ensure I was satisfied.if you’re looking for a place that truly values its customers and delivers both quality and care Camerich furniture shop is the place to go.
I also want to thank Robin Burns and Gurjeet from the customer service who have been ever so helpful.And Sabrina in the Kings Road shop.
1 april 2025
Omdöme utan inbjudan
Svar från Camerich
Dear Farah,
Thank you so much for your kind words and thoughtful feedback! We're absolutely delighted to hear that your experience at Camerich - from showroom to delivery - was such a positive one!
Robyn, Gurjeet and Sabrina will be thrilled to know their service made a strong impression, we will be sure to pass along your appreciation to the team.
We are so glad that you are happy with your furniture and if there's anything more we can do for you, please don't hesitate to reach out.
Kindest Regards,
Camerich UK
Super customer service
Cemran at the TCR store was very helpful in assisting me when purchasing a bed. She was knowledgeable about the product and the delivery process and provided me with everything I needed, both whilst in the store and over email. It was a very positive shopping experience.
7 april 2025
Omdöme utan inbjudan
Svar från Camerich
Dear Anne,
Thank you so much for the 5-star review! Cemran is an asset to the team and we will be sure to pass on your amazing feedback to her. We are so glad to hear you had such a great experience in store and we look forward to welcoming you back again in the future.
Kind Regards,
Camerich UK
Great experience with Ishraq
Ishraq at Camerich on Kings Road was super helpful and patient during our decision-making process.
1 mars 2025
Omdöme utan inbjudan
Svar från Camerich
Hi Dylan,
Thank you so much for leaving such a positive review! Ishraq will be so pleased to hear of your great feedback and we will be sure to pass this on to her. We look forward to welcoming you back in store again soon.
Thank you for choosing Camerich!
Kind Regards,
Camerich UK
Excellent service from Cemran @ TCR showroom
Excellent service from Cemran @ TCR showroom. Help and advice throughout the process of buying a number of items was first class. Made the whole experience so easy.
14 april 2025
Omdöme utan inbjudan
Svar från Camerich
Hi Martin,
Wow, thank you so much for your 5-star review. We are so pleased to hear you had such a positive experience and that Cemran was able to assist you with the excellent customer service that we strive for. We look forward to welcoming you back in store again soon.
Thank you for choosing Camerich!
Kindest Regards,
Camerich UK
Very smooth experience from the initial…
Very smooth experience from the initial consultation with Carolina (who's communication and attention to detail have been outstanding) to the show room visit and to order finalisation. Happy to find a reasonably priced quality sofa and can't wait to receive it.
3 april 2025
Omdöme utan inbjudan
Svar från Camerich
Hi Ariadna,
Thank you for taking the time to leave a review. We're so glad to hear that you had such a great experience, and that the consultation with Carolina went so well. We're sure she'll be delighted she was able to help you find your perfect sofa.
Please don't hesitate to get back in touch if you have any further queries and we'd be happy to help!
Camerich UK
We bought a fabulous new sofa from…
We bought a fabulous new sofa from Camerich TCR. It looks good, is well made and extremely comfortable. In the showroom. Lexi did a great job explaining the options we had, showing us various fabrics, working out the pricing and what stock was available and when. The sofa arrived a week later at the time/date specified. All in all, very happy!
19 mars 2025
Omdöme utan inbjudan
Svar från Camerich
Hi Rick,
Thank you for taking the time to leave a review. We're really glad that you were able to find your perfect sofa at our Tottenham Court Road showroom, and that you're happy with the design and comfort! Please don't hesitate to get back in touch if there's anything further we can help with.
Camerich UK
Excellent All Round
From the start there was a friendly welcome in the London store and a great selection of furniture. The order we placed resulted in delivery exactly according to plan. The delivery lads were extremely helpful in carrying the large sofa set up difficult stairs and then setting it up in situ. Lexi Stoklosa who we dealt with was extremely helpful - from the visit to store right through to delivery. Finally, the sofa is superb and looks and feels exactly how we envisaged it. Excellent all round!
12 mars 2025
Omdöme utan inbjudan
Svar från Camerich
Hi Chris,
Thank you for taking the time to leave such a fantastic review! We're really glad that you enjoyed your experience in our showroom and that your order went according to plan. It's great to hear that our delivery team were able to get your new sofa into your property, despite what sounds like difficult access!
We hope you continue to enjoy this for years to come, but please don't hesitate to get back to us or Lexi if you have any further queries or furniture needs and we'd be delighted to help.
Camerich UK
Love Camerich
From the moment I entered Camerich (by coincidence we were around the area) I immediately fell in love with their luxurious timeless styles which was also not overpriced. I also loved their super friendly service (Banu was lovely and helped me a lot). I ended up ordering a bed, but then a few days later I changed my mind and went for another one. They were so nice and flexible and now my bed finally arrived. Love the quality and overall, I would definitely highly recommend Camerich and will be buying from the again!
30 mars 2025
Omdöme utan inbjudan
Svar från Camerich
Hi Maya,
Thank you for taking the time to leave such a lovely review. We're so glad that you decided to visit us and were impressed by what you saw in our showroom!
We're sure Banu will be delighted with your feedback and that you're pleased with your purchases. We look forward to seeing you back in the showroom again soon!
Camerich UK
knowledgeable staff
knowledgeable staff. Ishraq dealt with us efficiently. happy with the service
27 mars 2025
Omdöme utan inbjudan
Svar från Camerich
Hi Sanj,
Thank you for taking the time to leave a positive review. We're really glad to hear that you were pleased with the service and advice from Ishraq. We hope to see you back in our showroom soon!
Camerich UK
Sofa of our dreams
We love our new Camerich sofa - it's so deep and luxurious, super comfortable and will be really easy to clean up inevitable spills with the removable covers. Sascha was such a star and helped us though the process from start to finish, even getting us an expedited delivery - way sooner than we expected!
10 mars 2025
Omdöme utan inbjudan
Svar från Camerich
Hi James, Thanks for taking the time to leave a review. We're really glad that you're pleased with your purchase and hope that you'll enjoy your sofa for many years to come. It's great to hear that Sascha was able to organise a quick delivery for you, and that we had your chosen sofa in stock! Camerich UK
Best made to order sofa in London
We had our interior designer recommend Camerich sofa in our presentations. At first, I wasn’t impressed with the website, it’s only when we went to the showroom and saw the selection, quality, breadth of customisation and impeccable customer experience that we decided to place orders for several items. Sabrina from the Fulham showroom was extremely patient and helpful. Very good handovers between colleagues even while being away. We had everything delivered exactly within the timeline suggested. All items exceed expectations. Even though we had small hiccups changes in the order she was very kind to call and help rectify that. We have scouted most sofa brands, showrooms in west London and Camerich does stand out and is competitively priced. Some others had great sofas on the website, but products looked lacklustre in the showroom, significantly higher prices for choice of fabric or had terrible trustpilot reviews. I only wish we had more rooms to decorate as I will be returning customer.
21 mars 2025
Omdöme utan inbjudan
Svar från Camerich
Dear Priyanka,
Thank you so much for your thoughtful and detailed review! We're so pleased to hear that your experience with Camerich, particularly at our Fulham showroom, exceeded expectations.
We're so grateful for the support and we look forward to welcoming you back whenever you are ready to decorate more rooms!
If there is anything else we can assist with in the meantime, please don't hesitate to reach out.
Kind Regards,
Camerich UK
Good service from a genuinely established player
I was very pleased that (1) Camerich still exist over 10 years since I first purchased a sofa and chair from them - it's a competitive market and some others come and go (2) That Camerich could supply replacement inner cushions for the very same sofa that I bought all those years ago (3) That arrival of the order was in line with the original 3 months that I was advised by Sabrina.
Delighted with the result organised by Robyn and fitted by a nice chap called Mike. A good deal too as I purchased during a Black Friday event, plus also a sustainable/greener solution [being able to replace inner cushions for both seat and seat-back, rather than having to buy a new sofa].
19 mars 2025
Omdöme utan inbjudan
Svar från Camerich
Hello,
Thank you for taking the time to leave a review. We're so glad that you returned to us after so long, and that you're so happy with your furniture after so many years!
We'll certainly pass on your feedback to Sabrina, Robyn and Mike too - it's lovely to hear that they were able to assist you and you were able to replace your cushions rather than purchase a whole new sofa.
We hope to see you back in our showrooms if you have any further furniture needs in the future! Camerich UK
Wonderful experience
Wonderful experience
Canarich have been so helpful in every way
Will thoroughly recommend them every time
All the staff including Sabrina are courteous & helpful
18 mars 2025
Omdöme utan inbjudan
Svar från Camerich
Hello,
Thank you for taking the time to leave a review. We're really happy that you had such a wonderful experience in our Fulham showroom and Sabrina and her team were able to help. We really appreciate your recommendation and hope that you enjoy your furniture for many years to come. If you have any further queries please don't hesitate to get back in touch!
Camerich UK
Excellent customer service
We had such good customer service from the Tottenham Court Rd showroom when we purchased a coffee table over the weekend. Sheer efficiency from Ishraq who is courteous, friendly and knowledgeable about the products.
Her other two colleagues, Viridiana and Cat were most friendly and welcoming too. It really enhanced the shopping experience.
We've had delivery of the item, since and are absolutely pleased with it.
8 mars 2025
Omdöme utan inbjudan
Svar från Camerich
Hi Chin, Thank you for taking the time to leave a review. It's great to hear such fantastic feedback for our team and we're sure that Ishraq, Veridiana and Cat will all be delighted to hear they made an impression. We're really pleased that you've received your coffee table and that you're happy with your order. Please don't hesitate to get back in touch for any future furniture requirements.
Camerich UK
Cannot fault the service
Cannot fault the service, patience & kindness of the Swiss Cottage store manager, Emily Poynton & her lovely staff. Made yet another purchase less painful & so much simpler! Thank you.
6 mars 2025
Omdöme utan inbjudan
Svar från Camerich
Hi Katrina,
Thank you for taking the time to leave such a lovely review! We're so glad to hear that Emily was able to help at our Swiss Cottage showroom and I'm sure she'll be delighted with your feedback. We hope you love your furniture and we look forward to seeing you back in the showroom if you have any further furniture requirements!
Camerich UK
Found Cemran very efficient and helpful
Found Cemran very efficient and helpful
27 februari 2025
Omdöme utan inbjudan
Svar från Camerich
Hi Rory,
Thank you so much for your 5-star review! We are so pleased you had such a positive experience in store with our design consultant, Cemran. We will be sure to pass along your great feedback to her!
We look forward to seeing you in store again soon and please don't hesitate to reach out if there's anything else we can help with.
Best Regards,
Camerich UK
Great service
Excellent service from Camerich. Their service in the shop and online have been amazing and the quality of the furniture is second to none. Highly recommend.
1 februari 2025
Omdöme utan inbjudan
Svar från Camerich
Dear Natalie,
Thank you for leaving us a 5-star review, we really appreciate your positive feedback! We are so pleased you love our furniture and that you had a positive experience in store too.
We look forward to seeing you again soon and please don't hesitate to reach out if there's anything else you need from us.
Thank you for choosing Camerich!
Best Regards,
Camerich UK
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