Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

My prescription frames were VERY expensive. Frames only. They have a metal decal on the frame - a pattern. This began to peel away on the left side and I tried to glue it but then the right just ca... Se mer

Betygsatt 1 av 5 stjärnor

Ordinato online un profumo. Vi riporto l’inaccettabile messaggio ricevuto su Whatsapp da Edoardo Storelocator: “scusi il disturbo ma purtroppo abbiamo limitazioni per il corriere per solo i profumi e... Se mer

Betygsatt 2 av 5 stjärnor

Il 31 maggio 2026 ho comprato in via Condotti, negozio storico di Bulgari, un bracciale. Provato il bracciale a casa, ho cambiato idea e dopo un solo giorno ho riportato il bracciale a via Condott... Se mer

Betygsatt 5 av 5 stjärnor

Beautiful creations & beautiful service. When my item was not delivered on time, the customer service team were absolutely phenomenal in taking care of my issue. An hour later my new Bvlgari handbag w... Se mer

2,1

Dålig

TrustScore 2 av 5

36 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,1

Alla omdömen

(36)

13 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I was on the Celebrity cruise ship and…

I was on the Celebrity cruise ship and they had Bvlgari on board. They had the rudest sales people. They had a drawing guess how many carats a necklace was and win a prize. I went early in the morning to guess the weight. Came back that night you had to be present to win. I hear the sales person tell a woman who just walks up. The weight is between 8-10 carats. That woman won. So rude. I would never buy there. Such snobby people insulting us because we bought Effy jewelry.

13 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

A couple of weeks ago I tried to enter…

A couple of weeks ago I tried to enter in bvlgari in Bal Harbor and security did not explain why don’t opened door 👎I ordered Bvulgari online because it was looking for a gift but I discovered that Bvulgary works with UPS, this means that if you order something online … you will never obtain your package. BVULGARY And UPS, two companies that do not respect you as a customer time. I ADVISE BOTH COMPANIES to LEARN from VAN CLEEF AND GRAFF how they treat customers. I am very disappointed 👎👎👎👎👎👎👎👎👎. BUT WITH THEIR HORRIBLE SERVICE AND MISRESPECT THEY ARE ONLY GOING TO LOSE YOUR PERMANENT CUSTOMERS. NEVER AGAIN 👎👎👎👎👎

6 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

terrible customer care

My husband gifted me a Bulgari watch in 2011 and it never kept the time despite me taking the watch to the Bond Street boutique multiple times (I live in Birmingham, so each time was costly). I still have th watch which I have never been able to wear due to their lack of customer care. Never buying from them again

29 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ni por asomo vuelvo a comprar en…

Ni por asomo vuelvo a comprar en Bulgari. Pedí el documento DIVA y aun lo estoy esperando,
Para otra ocasión, compraré otra marca, las hay a montones y mucho mejor que esta.
Además, el servicio al cliente es pésimo

30 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

A wallet that lost the quality of the…

A wallet that lost the quality of the brand stamp on it within the warranty period was deemed “wear and tear”, no repair or replacement was offered and essentially I was told I can expect this. I have products worth 10 times less that are in better shape so no, I didn’t expect this low quality both for the product and for customer servoce. Appalling.

8 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst “luxury” Jewelry in USA

“luxury” brand, not like others, managed like if it was a fantasy jewelry. I call this store and they answered No exchanges !! we can’t exchange you ring that you just got, ( wanted tu sized up) and everybody said NO!!!, I bought it on the website engraved it( just 3 symbols are allowed) and if you do so it’s impossible to exchange it ,(I didn’t want even refund) On their website there is not a note of sized up on certain models and their C.S.
Send me to the store to answer me No and again and even suggested you should sized up when on tue site there is never a
Warning of this. $1,600 dls each, waisted and I bought 2 !!! I’ve had experiences with other brands and they exchange EVERYTHING !!! , this BVLGARI does not know how to treat their customers. I asked for any alternative solution and they Keep saying No,

21 oktober 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Refund never received

Absolutely shocked at the service of so called high end brand. It has been more than 2 months now that I have returned their product but I have still not received my refund. I am constantly having to chase them via call and they always seem to push the matter away by saying 'leave this to me, I'll give you a call back after I check what is going on' but I never receive any calls. What shocks me even more is that even after emailing them several times they choose not to respond. I don't even know if I'll be getting my money back. I am utterly disappointed, and will not be buying anything from Bvlgari again.

13 juli 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I adore bvlgari

I adore bvlgari, I got my wedding ring from you , my wallet, a diamond cross and a mans bracelet. I’ve had to save up and it’s a massive treat to BUY something from bvlgari.
I just read an article where pip edwards received a free ring , that would take me 20 years so save for. It probably means not much to her It would have meant the world to me . I just don’t understand it. I always write rave reviews about bvlgari, I doubt if she does.

22 januari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If I could give a zero start I would

If I could give a zero start I would. Very unprofessional .Over 10 days of investigation because ups lost my parcel .No of the sides can give me a refund only option now to go legal. Appalling love it as a brand but only gonna buy in store .Very low customer service and very incompetent at their job

13 mars 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful creation & service

Beautiful creations & beautiful service. When my item was not delivered on time, the customer service team were absolutely phenomenal in taking care of my issue. An hour later my new Bvlgari handbag was delivered on my door step. The packaging and care they apply to all their products are breathtakingly beautiful. Cannot wait to shop with bvlgari again!

10 mars 2021
Omdöme utan inbjudan

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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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