Buyaparcel Omdömen 

8 716
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

My parcel arrived today 27-08-2026.For a Dwealt planer 18v DCP580N + Tool bag, Via B&Q .Had no issues with courier and no problems with dewalt planer , just the tool bag they sent ,an alternative bag... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Placed an order mid-day on Saturday. Today, Tuesday noon, the order has not been dispatched yet. If I had known about the slow delivery, I would have ordered somewhere else. added after reply from... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great company and quality products. I first started buying from them on their ebay account a few years back but only recently started to purchase more of their tools and I have been so happy with the... Se mer

Betygsatt 5 av 5 stjärnor

Website quick and easy to navigate, trouble free checkout with a choice of payment methods. Choice of delivery options, including very low cost next day on my particular item. Good communications when... Se mer

Företagsinformation

  1. Verktygsbutik
  2. Försäljare av badrumsartiklar
  3. Trädgårdsbutik
  4. Butik för VVS-artiklar

Skrivet av företaget

Buyaparcel are a provider of top quality brands of hand and power tools, plumbing, bathroom and garden products. Formed as a separate entity in 2007, the company has routes in the town of Lowestoft going back to 1978. Godfreys IT Ltd trading as Buyaparcel has its eCommerce website, where customers can order and pay by credit and debit card, AmazonPay or PayPal. In addition we have a local trade counter in Lowestoft that is open to retail customers. Operating from Lowestoft with 40,000 square foot of stock space, Godfreys IT is a multimillion pound organisation that employs 37 people. Where possible Buyaparcel sources product direct from the manufacturer or an approved wholesaler. Most product is available for next day delivery to UK customers.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

9 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(8 716)

478 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

THE most IGNORANT seller imaginable!!!

THE most IGNORANT seller imaginable!!!
I received a damaged/defective item as part of my ebay purchase from this outfit. A very polite email was sent to them almost a week ago now, to which they have failed to respond!
Buy from here at your own risk, if there's a problem, you're on your own!!

6 juli 2026
Omdöme utan inbjudan
Logotyp för Buyaparcel

Svar från Buyaparcel

Thank you for taking the time to leave your feedback.

We're sorry that we were not able to respond to your enquiry as quickly as you had expected, and we apologise for any frustration this may have caused.

We're pleased that our customer service team has since been in touch and provided a resolution to your concerns. If there is anything further we can assist you with, please don't hesitate to get in touch – we'll be happy to help.

Betygsatt 5 av 5 stjärnor

Great value and service

I’ve used buyaparcel several times, the speed of delivery and pricing is excellent. Recently I made an error and had to contact them, I dealt with Anne Marie who was very helpful and accommodating, even though the mistake was mine. I have no hesitation recommending them ⭐️⭐️⭐️⭐️⭐️

11 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered a Bosch hedge trimmer with…

Ordered a Bosch hedge trimmer with battery and charger through B&Q- the item I received clearly stated no battery included. I checked inside- no battery or charger.I called the customer service number but the recorded message said they were busy…I called many/various times - still busy.
Someone eventually replied to one of my many emails- twice to ask me to check the box and another to imply I was lying. Not once was an apology given. It’s pretty stressful to spend £170 on something that is not useable and be left in limbo.
I would NEVER use this company again.
As an aside-
I found the item I had originally ordered £20 cheaper elsewhere.

11 juli 2026
Omdöme utan inbjudan
Logotyp för Buyaparcel

Svar från Buyaparcel

Thank you for your feedback. Using the details and name you provided with your review, we have been unable to match your review to a particular order. We have requested more information via Trustpilot. Please can you confirm your order reference so that your feedback can be investigated.

Update 30th July 2026:
Trust Pilot have advised you did not respond to a request for more details. Due to this we are unable to follow up on your feedback or comment.

Please do get in touch if you can, so that we can follow up on your feedback.

Betygsatt 5 av 5 stjärnor

Pond/pool vac…

Little sceptic of this type of pond/pool vacuum from reading various reviews, but am very pleased with it's build quality and performance even without a strong water supply pressure. Order & delivery went smoothly and one of the best prices out there.

3 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cool Purchase

Don't normally leave reviews, but on this occasion thought it worth the mention. Dealing we buyaparcel was just a breeze easy to navigate on the website, good price excellent customer service and the speedyness from purchase to delivery can't fault. Definitely made the right decision for a purchase of a cool box its brilliant in the heatwave. Deffently will use this company again for future purchases. A*

28 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

non existent Customer Service

Purchased a product bought on the B and Q website. The product is faulty and I have been emailing and phoning this company regarding a replacement. No answers to my emails , and the phone line cuts off saying they are busy.
B and Q need to stop being a reseller for such a company who have terrible customer service.

6 juli 2026
Omdöme utan inbjudan
Logotyp för Buyaparcel

Svar från Buyaparcel

Hi Anita, sorry we have had phone issues and there is a mailbox backlog. I will 100% support you so don't worry. I have requested your order number from here and I will make sure we solve the replacement/refund next week.
Mike Parker
CEO, buyaparcel.

Betygsatt 5 av 5 stjärnor

Never a problem

I have been buying from here for over a year. Always dispatched super quickly. Free delivery on my spend is a huge draw. Very happy customer.

23 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bitterly disappointed

Bitterly disappointed. I bought this item on the 12/06/2026 and still haven’t received it. Nor have I had any correspondence as to when I will get it.
I have been trying to call and the phone line tells me that all the team are busy and then get cut off. I really want to get a full refund.
Regards…Billy.

12 juni 2026
Omdöme utan inbjudan
Logotyp för Buyaparcel

Svar från Buyaparcel

Thank you for taking the time to leave your review.

We're sorry to hear that there was an issue with the delivery of your order and that the carrier unfortunately misdelivered your parcel. We understand how frustrating this must have been.

We're pleased to see that you contacted our customer service team, who were able to investigate the issue and arrange a full refund in line with your request.

Please accept our sincere apologies for the inconvenience caused, and thank you for your feedback. We appreciate your patience and hope we'll have the opportunity to provide you with a better experience in the future.

Betygsatt 4 av 5 stjärnor

...,

It's not next day delivery

9 juli 2026
Omdöme utan inbjudan
Logotyp för Buyaparcel

Svar från Buyaparcel

Thank you for taking the time to leave your feedback. We are very sorry that your experience did not meet your expectations.

Having reviewed your order, we can confirm that it was dispatched later than expected, and we sincerely apologise for the delay. We also apologise for any difficulty you experienced when trying to contact us by phone or email.

Please be assured that our management team is currently reviewing our dispatch and customer service processes to help ensure that delays of this nature do not occur in the future.

We understand your frustration and are sorry for the inconvenience caused. Your feedback is important to us and will be used to help improve the service we provide to all of our customers.

Betygsatt 5 av 5 stjärnor

I had a great experience ordering my…

I had a great experience ordering my DeWalt wheeled backpack. The ordering process was straightforward, the item arrived on time, and it was exactly as described. The backpack was well-packaged and in excellent condition. I’m very happy with the quality of the product and the overall service. I would definitely order from this company again and recommend them to others looking for reliable products and fast delivery.

22 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Recommended

Bought a Bristan bathroom tap which was just what we were looking for. Great quality at a competetive price, delivered on time.
I woild recommend looking at buyaparcels huge range of product.

9 juli 2026
Omdöme utan inbjudan

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