Extremely poor service Charged me the majority of the fees for selling a house when we hadn’t even got to the point of exchanging contracts Asked for a breakdown of charges did not provide.... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Despite saying multiple times, to two different people, they keep getting my name wrong. It’s a simple British name, nothing difficult. Yet they can’t get it right and keep calling me by my middle na... Se mer
Su Wilson from Frodsham recently handled my house sale and I couldn’t have wished for a smoother experience or transaction. I didn’t have to chase anything up even once and it all went through smoothl... Se mer
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We recently needed to consult a Solicitor regarding an aspect of family law. Upon advice, we booked time with Angela Gleave, of B&B. The whole process was simple and efficient. We found Angela to be e... Se mer
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Företagsinformation
- Juridiska tjänster
- också i
- Advokat
Skrivet av företaget
Butcher & Barlow is a law firm providing legal advice to individuals, families and businesses across the North West and North Staffordshire. With 12 offices and a team of more than 180 people, we offer a broad range of legal services including conveyancing and residential property, family law, Wills and probate, trusts and estate planning, dispute resolution, employment law, personal injury, clinical negligence, commercial property, corporate and commercial law and agricultural and rural affairs. We understand that people usually come to a Solicitor at an important point in their life or business. You may be buying or selling a home, planning for the future, dealing with the breakdown of a relationship, resolving a dispute, growing a business or making decisions about property, succession or your family. Whatever brings you to us, we aim to make the process as straightforward as possible. We take the time to listen, understand what matters to you and explain your options clearly so you can make informed decisions with confidence. Approachable, open and client-focused, we pride ourselves on building long-term relationships with our clients. Our aim is not simply to help with one legal matter, but to be a trusted adviser you can turn to as your circumstances change. With local offices across Greater Manchester, Cheshire and North Staffordshire, our team combines local knowledge with experience across a wide range of personal and business legal matters. Decisions. Shared.
Kontaktuppgifter
2-8 Bank Street, BL9 0DL, Bury, Storbritannien
- 0161 7644062
- enquiries@butcher-barlow.co.uk
- www.butcher-barlow.co.uk
3,0
Medel
23 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Extremely upset to have been bullied by them after being a loyal customer
Update: Since raising this review with only 1 star the issue has been resolved and my money refunded so I've updated it to 3 stars (had this been resolved before I needed to raise a 1 start review I would have happily given Butcher and Barlow a 5 star review). Thank you to the team who resolved this for me I wish your accounts receivable team had been empowered to be as solutions orientated as you.
Original Review: 6 months after having closed the transaction I hired them to organise Butcher and Barlow LLP sent me an additional charge due to a mistake they made on their original bill. Since then I've questioned them on it and suggested I shouldn't have to pay for their mistake but rather than admitting fault and honouring the relationship with a longstanding customer then have raised legal action against me for £124. Never trust these bullying con-artists!!!!
6 mars 2021
Omdöme utan inbjudan
Svar från Butcher & Barlow
Good afternoon. Thank you for your feedback. We set a high standard for ourselves, and we are so sorry to hear this was not met in your interaction with our Firm. We take our business very seriously and we are keen to resolve the issue you had. Please can you get in touch by calling Anthony Higham on 0161 764 4062 or emailing at ahigham@butcher-barlow.co.uk so that he can discuss this further with our team? We look forward to hearing from you.
Kind regards,
Butcher & Barlow
First class service again from
First class service again from
Carol Carr & Susan Simm. Highly recommended, have used them before and would use them again
12 juli 2019
Omdöme utan inbjudan
Svar från Butcher & Barlow
Many thanks for your fantastic review. We are very pleased that you were more than satisfied with the work that Carol and Susan carried out for you and we will ensure that we pass on your thanks.
Had to report them to the ombudsman!
the most apaulding customer service I have ever received
have had to refer them to the ombudsman as well for substandard representation from one of their "trusted" barristers
horrific in court and for owned by a solicitor
after following complaint procedure they ignored the complain and then made harassment phone calls demanding money
avoid them at all costs total charlatans!
13 december 2018
Omdöme utan inbjudan
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