Once you have selected your items, put them in the basket, checked out and paid, you will then receive a email a few days later saying that there system did not calculate the shipping correctly and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Building Materials Nationwide has been an incredible supplier to work with. I work closely with Steve Maschke, he consistently goes above and beyond, always delivering on what he promises and maki... Se mer
5 stars to Paul Ashby! He has been incredibly helpful and supportive with all of our orders since day 1. Paul is always kind, patient, and willing to go the extra mile to make sure everything ru... Se mer
Företaget har svarat
I work very closely with Will, who is always very quick to respond and extremely helpful with any queries that we have; nothing is too much trouble. In instances where another team member has covered,... Se mer
Företaget har svarat
Företagsinformation
- Byggnadsmaterial
- Takleverantör
- Butik med isoleringsmaterial
- Metalleverantör
- Plywoodleverantör
- Träleverantör
Om Building Materials Nationwide
Skrivet av företaget
We specialise in the supply of building and construction materials to contractors and end users in the trade.
Working closely with some of the biggest manufacturers and distributors in the UK, we give an unrivalled service to trade customers who require building products.
Kontaktuppgifter
1, The Pavilions, Ruscombe Business Park, RG10 9NN, Reading, Storbritannien
- 01628 674 910
- sales@buildingmaterials.co.uk
- www.buildingmaterials.co.uk
4,2
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Trusted Supplier
Building materials are a great and trusted supplier.
We find that their communication response times are excellent and they are often able to offer us next day deliveries on critical materials.
24 oktober 2025
Omdöme utan inbjudan
Svar från Building Materials Nationwide
Hello Ellis,
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that our team’s communication and next-day delivery service have made a positive impact on your projects. Providing reliable service and quality materials is at the heart of what we do, and your feedback truly motivates us to keep it up.
We look forward to continuing to support you in the future!
Many thanks,
Lydia
Would highly recommend
I work very closely with Will, who is always very quick to respond and extremely helpful with any queries that we have; nothing is too much trouble. In instances where another team member has covered, they have also been great, but what I really like is that Will checks in when he returns to ensure everything went smoothly. Both building materials as a business and Will as our account manager, are a joy to work with. I would highly recommend.
21 augusti 2025
Omdöme utan inbjudan
Svar från Building Materials Nationwide
Hello Emma,
Thank you for your thoughtful feedback! We’re thrilled to hear that Will consistently goes above and beyond, and that our wider team has been just as helpful when needed. Knowing that our approach makes your experience smooth and enjoyable really means a lot to us.
We appreciate your recommendation and look forward to continuing to support your projects!
Many thanks,
Lydia
Steve Maschke is an amazing account…
Steve Maschke is an amazing account manager. He will go out of his way to help me with whatever it is my company is looking for, he's extremely communicative and always goes that extra mile to make sure our needs are covered. Would recommend Steve 100%!
1 september 2025
Omdöme utan inbjudan
Svar från Building Materials Nationwide
Hello Ria,
Thank you so much for your kind words! We’re thrilled to hear that Steve has been going the extra mile to support your company and provide excellent service. Your recommendation means a lot, and we’ll be sure to pass your feedback on to him.
We look forward to continuing to work with you and supporting all your future needs!
Many thanks,
Lydia
Amazing fast friendly service !
Have now dealt with Steve on many occasions whilst running my current house to flats conversion. Amazing response to all my requests and fast actions mean I get materials quickly. Nothing is a problem when I need something urgently. Great advice and such a friendly service! Thanks to Steve and all the team
1 juli 2025
Omdöme utan inbjudan
Svar från Building Materials Nationwide
Hello Mr Bennitt,
Thank you for your fantastic review! We’re thrilled to hear that Steve and the team have been able to provide fast, friendly, and reliable service throughout your projects. It’s great to know that our support helps you get materials quickly, even for urgent requests.
We’ll be sure to pass on your kind words to Steve — they’ll be much appreciated! We look forward to continuing to support your future projects.
Many thanks,
Lydia
Best company ever
Great experience with them , highly recommended! Will, done a great job , like usually , fast delivery and ready to help ! Definitely use them on all my projects!!
4 september 2025
Omdöme utan inbjudan
Svar från Building Materials Nationwide
Hello Sami,
Thank you so much for your wonderful review! We’re delighted to hear that Will consistently provides fast, helpful service and makes your experience a great one.
Your recommendation means a lot, and we look forward to supporting all your future projects!
Many thanks,
Lydia
Great service and nothing was too much…
Great service and nothing was too much trouble for frankie will defo use on future projects A+
12 juni 2025
Omdöme utan inbjudan
Svar från Building Materials Nationwide
Hello Ellis,
Thank you for your fantastic review! We’re thrilled to hear that Frankie went above and beyond to make your experience smooth and hassle-free. We’ll be sure to pass on your kind words to him.
We look forward to supporting you on your future projects!
Many thanks,
Lydia
Delivery come on time
Great service from the staff and the entire team.
All my deliveries arrive on time with no delays. In the rare cases where something is delayed, the team is very responsive and follows up promptly to avoid any further impact.
I’m very satisfied with their service and fully recommend them.
23 oktober 2025
Omdöme utan inbjudan
Svar från Building Materials Nationwide
Hello Andreass,
Thank you for taking the time to share your experience! We’re delighted to hear that our deliveries consistently arrive on time and that our team is responsive whenever issues arise. Your satisfaction means a lot to us, and we’re thrilled to have earned your trust and recommendation.
Many thanks,
Lydia
Helpful Company
Very helpful Company and when i ask for quotes for any materials respond quickly.
6 oktober 2025
Omdöme utan inbjudan
Svar från Building Materials Nationwide
Hello Deanna,
Thank you for sharing your feedback! We’re glad to hear that our team has been quick and helpful whenever you request quotes. It’s always our aim to make sourcing materials as easy and efficient as possible.
We appreciate your support and look forward to working with you again!
Many thanks,
Lydia
Grahame +++
23 oktober 2025
Omdöme utan inbjudan
Svar från Building Materials Nationwide
Hello Joshua,
Thank you so much for your 5-star rating! We’re thrilled to hear you had a positive experience with Grahame and appreciate you taking the time to share your feedback.
Many thanks,
Lydia
Very good service
Very good service, and very quick reply to my emails and enquiries,
23 oktober 2025
Omdöme utan inbjudan
Svar från Building Materials Nationwide
Hello,
Thank you for your kind words! We’re glad to hear you’ve had a positive experience with our service and that our team has been quick to respond to your emails and enquiries.
We really appreciate your support and look forward to assisting you again soon!
Many thanks,
Lydia
Excellent Service
I’ve been ordering from buildingmaterials.co.uk for a while, and the service has always been excellent. Will Patounas, is extremely helpful, professional, and quick to respond. He always goes the extra mile to make sure everything runs smoothly and deliveries arrive on time. Highly recommend both the company and Will for anyone looking for reliable materials and great customer service!
15 oktober 2025
Omdöme utan inbjudan
Svar från Building Materials Nationwide
Hello Ostap,
We really appreciate you taking the time to share your experience! It’s wonderful to hear that Will consistently goes the extra mile to keep deliveries on track and make the ordering process smooth. Your recommendation means a lot, and we’re delighted to continue providing the service you expect from us.
Thank you for your loyalty, and we look forward to supporting your future projects!
Many thanks,
Lydia
Fast respond and fast delivery
Very easy to work with the team
Very fast and easy to order deliver return and the store have almost everything what we needed .
23 oktober 2025
Omdöme utan inbjudan
Svar från Building Materials Nationwide
Hello Best Maintenance Ltd,
Thank you for your kind review! We’re delighted to hear that you find our team easy to work with and appreciate our fast ordering, delivery, and returns. It’s great to know our store has almost everything you need — we always aim to make the process as smooth as possible.
We really value your support and look forward to serving you again soon!
Many thanks,
Lydia
They are always so helpful and quick…
They are always so helpful and quick when I am placing orders. Highly recommend the company
23 oktober 2025
Omdöme utan inbjudan
Svar från Building Materials Nationwide
Hello Debbie,
Thank you so much for your kind words and recommendation! We’re really pleased to hear that you find our team helpful and quick when placing orders — delivering great service is always our top priority.
We truly appreciate your support and look forward to working with you again soon.
Many thanks,
Lydia
Friendly
Friendly, helpful staff, cant do enough for you. Have provided me with many materials at last minute or the next morning at short notice, highly recommend.
23 oktober 2025
Omdöme utan inbjudan
Svar från Building Materials Nationwide
Hello Jamie,
We really appreciate your feedback. It’s fantastic to hear that our team has been able to provide quick and reliable service whenever you need it. Thank you for your recommendation!
Many thanks,
Lydia
Great company to work with
Great company to work with. We have a personal account manager Frankie who deals with orders of pretty much anything you need with exceptional delivery services. The direct personal approach is what keeps us coming back.
23 oktober 2025
Omdöme utan inbjudan
Svar från Building Materials Nationwide
Hello Will,
Thank you so much for your fantastic review! We’re delighted to hear that you’ve had such a positive experience working with us and that Frankie’s personal approach and exceptional service make a real difference.
We truly value your continued support and look forward to helping with all your future orders.
Many thanks,
Lydia
Best Sales service
Frankie Bunch is an excellent account manager.
Always has provided us with the best rates and fast turnaround.
22 oktober 2025
Omdöme utan inbjudan
Svar från Building Materials Nationwide
Hello Ahmed,
Thank you for your great review! We’re thrilled to hear that Frankie has been providing you with excellent service, great rates, and quick turnaround times. He’s a valued member of our team, and your feedback will mean a lot to him.
We really appreciate your continued support and look forward to working with you again soon!
Many thanks,
Lydia
Room for improvement
Very poor communication and organisation skills as is sadly common in this industry.
18 oktober 2025
Svar från Building Materials Nationwide
Hello Hugh,
Thank you for your feedback. We sincerely apologise for the delay in communication regarding your order. Unfortunately, there was some confusion as the order was placed under the Trade option, which is intended for trade customers, and the value of the order did not meet the criteria. Once identified, we issued a full refund.
We always aim to provide clear and timely communication, and we regret that this caused frustration. We appreciate your feedback and will continue to use it to improve our processes for all customers.
Many thanks,
Lydia
Great
Jordan Jones was extremely helpful and got what I needed when I needed it. Will definitely use again
6 oktober 2025
Svar från Building Materials Nationwide
Hello Kiki,
Thanks so much for your review! Great to hear that Jordan was able to help and you got what you needed on time. We really appreciate your feedback and look forward to working with you again soon.
Many thanks,
Lydia
Friendly helpful staff but every sheet…
Friendly helpful staff but every sheet of plasterboard i ordered arrived damaged
11 oktober 2025
Svar från Building Materials Nationwide
Hello Daniel,
Thank you for your feedback — we’re really pleased to hear that you found our staff friendly and helpful. We’re very sorry to learn that your plasterboard arrived damaged. Unfortunately, we weren’t made aware of this at the time of delivery. Had we been informed, we would have happily arranged a prompt replacement for you.
We appreciate your feedback and will take this on board to help prevent similar issues in the future.
Many thanks,
Lydia
I ordered a small wall lintel online…
I ordered a small wall lintel online for £58.42, paid for it then received a email 3 days later to say I hadn’t ordered £750.00 or over (which seems a bit steep) which was the minimum order?, if so why did the site take my money in the first place, it’s not a super issue as I probably hadn’t seen the small print and managed to order it somewhere else, a good job I wasn’t in a hurry for it.
12 oktober 2025
Svar från Building Materials Nationwide
Hello Iain,
Thank you for your feedback — we completely understand your frustration. You’re absolutely right, our minimum order value is £750, and we should have been quicker to get back to you. We apologise for not responding immediately when the order came through — our aim is always to do this at the point of order to avoid any inconvenience.
We appreciate you taking the time to share your experience and we can only apologise again. Glad to hear you managed to get what you needed elsewhere, and we hope we can assist you again in the future on a larger order.
Many thanks,
Lydia
Detta är Trustpilot
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