Kelly Hall listened closely and identified the policy that best suited our needs. She explained everything thoroughly and in plain, non‑technical language. The whole process was completed quickly and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Not impressed by the on-line quote but very pleased by the service Laura offered, including cutting %600 off the original on-line quote. Will never use the on-line service again but will always ring... Se mer
I needed insurance for an unoccupied house. I couldn t have been in better hands. Kelly Hall was professional andvery helpful in pulling together all the details required and found an insurer who cove... Se mer
Sarah Mawson was just brilliant. We found ourself in an absolute pickle with our daughters travel insurance with less than 48 hours before the flight. She worked efficiently to find Em cover despite m... Se mer
Företagsinformation
Skrivet av företaget
Brunel Insurance for People is part of the Brunel Group, who act for over 15,000 personal, commercial and corporate clients throughout the UK, covering a wide spectrum of insurance and financial services. With 10 UK offices, we work nationally to ensure all clients receive personalised advice and excellent service. We are experts in insurance for people. We don’t have any automated phone services – instead, you will be connected to one of our UK-based colleagues who will be happy to provide a no-obligation quotation in minutes. Brunel only uses household names or world-leading insurers ensuring that not only do you have great prices but comfort that claims will get paid.
Kontaktuppgifter
59/61 Oxford Street, BS23 1TR, Weston-super-Mare, Storbritannien
- 01934 643 400
- personallines@brunel-insurance.co.uk
- www.brunel-insurance.com
4,8
Utmärkt
260 omdömen
Ingen aktuell inbjudningshistorik
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Katherine made a difficult situation…
Katherine made a difficult situation very simple, other insurers would not offer Travel Insurance due to medical condition, with Katherine's expert advice I was able to obtain insurance very easily. I was so impressed that since then I have transferred our car insurance over to Brunel and would not hesitate to recommend friends and family to contact Katherine
18 september 2023
Omdöme utan inbjudan
A superb service
What a fantastic service. Renewing my cover was so easy and Rachael anticipated my questions before I had asked them. Having “real” people at the end of the phone fills me with confidence and I can forget about my policy until next year, knowing that the team will always be there if I need them.
8 september 2023
Omdöme utan inbjudan
Use a broker to avoid being sold an invalid policy
I spent ages - literally weeks - ringing companies for travel insurance for work in the Channel Islands. BIBA recommended Brunel as a specialist who could help. They tailor made my policy for me and checked with the underwriter.
Be careful if you do not go with a broker. You could be incorrectly told your policy is valid when it is not. Do not trust customer services representatives on the phone. They often falsely assume you are covered. They told me by phone I was covered - twice -only for the underwriter to refuse. I was twice sold invalid insurance policies by phone!!!
Do not make this assumption either yourself with online quotes.
I strongly advise anybody to use Brunel as a broker to guarantee your policy is valid and does indeed accurately cover you for travel insurance situations!!!!!
Brunel ask you questions which you declare and then check meticulously. They were the only company who helped me when dozens of others failed.
I highly recommend them for travel insurance. They were tremendous!
24 augusti 2023
Omdöme utan inbjudan
Rachael
Rachael, as always, provided an efficient and polite service not available from online services. It's good to still be able to talk to a human (you're not AI are you?!)
22 augusti 2023
Omdöme utan inbjudan
Local and efficient.
A very fast and an efficient response from Rachael. Beats a digital assistant any day.
21 augusti 2023
Omdöme utan inbjudan
Brunel Brillant
Professional Precise Polite and a Personal Service from Rachel at Brunel Insurance Services.
Keep up the great service!
Nigel
Chapel Street Gallery PZ
11 augusti 2023
Omdöme utan inbjudan
Contents insurance good service
We were looking for contents insurance that went beyond the ability of high street providers, so we went to Alice at Brunel. She helped find and secure the right provider and quote, plus was an effective go-between. I'd recommend Alice for her help and patience.
8 augusti 2023
Omdöme utan inbjudan
I was given clear and helpful advice…
I was given clear and helpful advice for travel insurance, any queries I had subsequently sent to them by email were answered quickly and fully and the quote they gave was the best by far after I’d wasted so much time trawling through various travel insurance websites.
1 augusti 2023
Omdöme utan inbjudan
Brunel have always provided an…
Brunel have always provided an excellent and efficient service - not only with our cover but when we have had to claim as well which is when you really need them to be there!
2 augusti 2023
Omdöme utan inbjudan
What a stressful time made easy by…
What a stressful time made easy by Alice really lovely and knowledgeable needed a specialist insurance for my 79 year old mum and Alice sourced us a great deal covering all her needs great customer service and responds promptly to any queries we have had. Highly recommend
18 juli 2023
Omdöme utan inbjudan
Rachael really went above and beyond…
Rachael really went above and beyond when looking for our insurance policy. The comparison websites couldn't even start to deal with the length of our trips, the fact we were coming back to the UK at different times and visiting more than one place in addition to medical issues etc, Rachael dealt with these complex variables and came back with an amazing quote. I would never hesitate to recommend her and will be using her for just about every insurance policy I have from now onward.
21 juli 2023
Omdöme utan inbjudan
Excellent service with purchasing…
Excellent service with purchasing travel insurance and answering my questions.
20 juli 2023
Omdöme utan inbjudan
Very helpful and responsive
3 juli 2023
Omdöme utan inbjudan
Excellent Servis from Rachel
Excellent Servis from Rachel
Definately will use in future
30 juni 2023
Omdöme utan inbjudan
It was easy
It was easy, efficient and flexible to my needs. Thanks Rachel
29 juni 2023
Omdöme utan inbjudan
Excellent service
I was very impressed with the service provided by Rachael at Brunel Insurance. She was able to arrange my policy without any problems and communicated in a friendly and professional manner. I can recommend her without reservation. Thank you once again, Rachael.
20 juni 2023
Omdöme utan inbjudan
Rachel was VERY responsive and worked…
Rachel was VERY responsive and worked hard to secure the best available deal for us.
19 juni 2023
Omdöme utan inbjudan
Very helpful and willing to look at…
Very helpful and willing to look at options to achieve a better price
9 juni 2023
Omdöme utan inbjudan
Superb customer service
Superb customer service, attention to detail and communication.
8 juni 2023
Omdöme utan inbjudan
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