BritBoxUK Omdömen 

Britbox has some good shows on it, but it's getting really old. I've been a subscriber for many years and they keep pushing "new" shows via my email when they are not "new" at all, they've been on Britbox for years, many or most of them I've watched on Britbox decades ago. Yet still they tout these as "new" when there're not. It's getting to that time to drop the subscription as they are just pushing all this old stuff and not replenishing the stock with anything new. I know there are great new shows in the UK (The Brit in Britbox) but they are just not investing and are just trying to squeeze the last few $'s out of the old, old stock! Bad business model for sure.

I love Brit Box content but I absolutely hate Bb and their customer service. The worst ever!
I signed up for BB a few years back and after I cancelled my subscription they continued to charge my credit card. I was hell getting my money back.
Stupidity I subscribed again on November 1 of 2023. I canceled the auto renew at the time I signed up by in checking the auto renew box. November 1 2024 my subscription ended. But after getting my credit card statement I noticed they collect payment anyway. Remember I have no access to BB content and I keep getting a message that I have to sign up for a subscription.
I called BB numerous times and never got an answer. I tried to do the online chat a few times and nobody ever answered. Today I was intending on sending an email when I started a person (Kharen V) opened a chat. OMG it took well over an hour! And she just kept insisting there was no way to turn off auto renew and I still had access to content. I think she turned the subscription back on cuz after following her instruction I can now watch content.
The point is I intended for the auto renew to stop and they took my money anyway!! I have again cancelled my subscription and have made copies of my cancellation receipt.
I truly believe they purposely ignore people’s cancellation request and there should be a class action lawsuit against them.
I will never again sign up for BritBox no matter how much I like their content.

The shows I haven't been able to see here in the USA that are on BritBox are ok - not great - but - worse - I find your site very difficult to navigate on my TVs unless I want to adhere to the strict chronological order of programs and nothing else, there is no going back to re-watch a show or find a show among many in a long series. I especially do not like the sign-in process using the remote I have to use from Comcast cable TV, very difficult to type in all the characters for my email & password, especially if I have to do it repeatedly (per your "chat" service which is bizarre). Tonight, your site on my TVs was not available without my entering my sign-in info and the Chat Lady expected me to change my password to make YOUR system easier to use (ha!) which will not I repeat WILL NOT make entering anything into your system any easier using the remote that goes with the Comcast system I use. As that is all the "help" I'm going to get, me, a paying customer, then I decided to CANCEL. Very disappointing.

I also was a 1 star critic, because of the price, without ads, I hung in, experiencing all the same things those listed here, big fan of poirot, Lovejoy, Morse, all their seasons not seen elsewhere. I was apparently lucky, albeit many frustrating hours loading /unloading britbox app, I've discovered many more shows like touch of frost,, taggart, crime story, yes I like these type, unlike one who claimed only kind available, not true, also has similar crap that's on Netflix etc, paying 20 bucks without ads, I'm happy at present, hope they don't screw it up, toes also crossed

It's okay if not great for a month or two special and then its time to do something else than watching the tele.
Service seems to brake down a lot here in Canada, even though we live in a big world class city.

We have a Samsung TV and the shows keeps freezing and buffering. Called the customer service and the answer was they are having issues with Samsung TVs. They said to keep watching for updates but no time-line as to when it will be.

Programmerne er gode, men kundeservice findes ikke. Pludselig bliver jeg smidt af med beskeden " Your session has expired. ". Jeg har prøvet at kontakte Britbox, men får intet svar.

Britbox offers ordinary stereo sound only. No 5.1 Surround, No Dolby Atmos. Tried to ask their customer service if they had any plans to upgrade, but they don't.

When using Britbox on my TV I could not use the A-Z guide to peruse the shows so I used my laptop to see what was on. Now they have taken the guide away from my laptop. Unless one knows what one wants to watch. Britbox is useless.

Absolute scam. I have told Amazon about it…”This video is currently unavailable” on many of the Series eg Vera, Silent Witness, The Bay.

There is something wrong. I was curious to the different subscriptions and pressed on yearly subscription. I wanted to see if the six month offer would show up again (it didn’t). Then I pressed it back on monthly. And THEN I was billed for a yearly subscription. What a surprise.
And due to the rules, I can’t make a cancelation for next time now, I have to wait six month!

Awful- paid only $55 for a year but after looking at it, I certainly wish I hadn’t, half the stuff listed that’s on it on the web doesn’t exist, the offerings are limited unless you like crime.
I certainly won’t be renewing as it’s not worth it even at the first subscriber rate. ITVX in the UK had many more offerings than this and that was free.

Overpriced for somewhat stale programs - not much to get excited about compared to other streaming channels (Netflix, Prime etc)

The issue with Britbox has nothing to do with the content and everything to do with the quality of the app. Some shows I can simply not play, there is a playback error. And most buffer for so long, I have to shut off my TV (Samsung smart TV) and unplug my TV for about 10 seconds. My router is less than 20 feet away, and this happens with no other device on in the house. I just don't get it and Britbox customer service is useless.

I cancelled this subscription in January with an email to confirm. However they have continued to charge me in the subsequent months. I have cancelled again, and waiting to hear back from them about a refund. I have to email all my communications.
Failure to cancel on request immediately is total failure for any streaming service.

Love the concept and there are loads of my favourite shows there but the app is simply appalling, sort it or abort it.

I've been a Britbox subscriber for a few years now and I keep hoping that the app will be improved and updated but I've seen no sign of that happening, sadly.
I quite like the content, for its nostalgic value, but honestly the actual app is absolutely bloody awful! It's disgracefully bad. It is CONSTANTLY going wrong in one way or another!
Examples:
1. I open the app (using Amazon Firestick) and it doesn't load, instead it tells me that I have no Internet connection. That is nonsense. I have a FTTP broadband service which is in full working order! When this happens, I have to exit the app and reopen it, then sometimes it miraculously opens, sometimes it doesn't. I often give up and watch something on Netflix instead.
2. I open the app and it opens but doesn't show the home page. It asks me to log in (but I'm already logged in!) so I click on "log in" and it says "are you sure you want to log out?"! No! I just want to watch the next episode of the series I've been watching. So I've worked out that when this happens I have to press the back button, which then brings up a home page, but without the "continue watching" section. So I then go to the menu and then search for the series I'm watching, find it in the search. Sometimes it knows which one is my next episode, but other times it takes me to episode 1 of series 1.
3. Often, when the above happens I simply cannot get to the next episode I want to watch. The app seems to freeze on the first episode and all the other series are greyed out and not clickable.

This is a truly appalling service! What a shame. The idea is a good one, a lot of the content appeals to me - but it's so often inaccesible. Please sort this out Britbox!

Trækker penge selvom Abonnement er opsagt

Overpriced junkyard of repeats that are free elsewhere. Should not be allowed on Sky.

SINCE ITS CHANGED TO ITVX IT HAS GONE DOWN HILL,I WILL BE CANCELLING MY SUBSCRIPTION.I have a premium account YET WHEN I LOG IN IT SAYS I DONT.THEY HAVE MADE IT AS HARD AS POSSIBLE AND NOT STRAIGHT FORWARD TO CANCEL..LIKE MOST OF TODAYS COMPANIES,THEY HOPE PEOPLE WILL FORGET OR FORGET PASSCODES AND OFFER A P**S POOR SERVICE..COMPLETE JOKE OF A CHANEL.FULL OF CHEAP NASTY REALITY CRAP..IM OFF FOR GOOD