Britannia Car Leasing Omdömen 

After more than a year of waiting, I decided to cancel my order and am now in the process of obtaining a refund for the administration fee I needed to follow up on.When ordering a factory-built vehicle, it's crucial to ensure that you have the car or commission number before finalizing any agreement or payment.Many in this industry tend to present highly appealing car deals, but securing the actual vehicle can often be problematic.Given Britania’s considerable expertise, I expected a better experience. Unfortunately, this has been the most disappointing new car purchase I've ever encountered.

I have just canceled my order after waiting over 12 months. I am now awaiting a refund for my admin fee. Which I have had to chase.

If you are ordering a vehcile which is factory order, make sure they have car or commision number before signing the order and parting with any money.

There is a habit in this industry to offer deals on cars which are ultra attractive, but when it comes to securing the vehicle it doesnt happen.

Britania should know better with the extensive expeiance they have. This is has been the worst new car buying experiance I have received in my lifetime.

Constant spam emails which I never signed up for

Tommy was very helpful, patient and professional

Quick, straight forward and helpful

Excellent communication, extremely helpful (we are new to leasing) and fully commited to helping us out.

Great service made the whole process easy from start to completion.

Every query was handled professionally and efficiently

Very good service and communication. Well recommended

Brilliant experience from the initial enquiry to the vehicle being delivered. Even helped with getting the car matts delivered despite them not being part of the lease process.

Continual Spam emails despite never subscribing. Unsubscribe doesn't work.

Got me to hold off on an order as had knowledge of a deal coming through that my local dealer didn’t even know about, thought that was class

Great service all the way and best price by far. Would definitely recommend and will certainly be a return customer

Very competent and personal communication from Charlie and Sarah

Excellent company, great customer service and id like to give a special thanks to Charlie Chapman, for all the help and advice and quick response by email every time I had a query.
I highly recommend these people!

Excellent helpful staff Matt was very efficient and I was kept informed all along the way and Bianca believe that he got me the best price on a lease. Have used them some years before and now returned to them well pleased

Great customer service. Very professional knowledge of the subject. Customer focused on getting results. Good customer communication. Very thoughtful explanations of procedures and outcomes. Lovely telephone manner. Instilled confidence with their positivity. Very pleasing experience for us the customers.

Good service despite price rise after contract signed by car supplier

all practical work was done for me. I didn't have to leave my desk

We chose Britannia after our old leasing company were not very helpful choosing a new vehicle. Very helpful in all aspects of administration.