The Bristol Residential Letting Co Omdömen 

721
•
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We've worked with Bristol ResLet for years. Communication is good and you can always talk to someone helpful. Most recently we have worked with Andy Peters, always on top of what's going on and willin... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Had a viewing with Anais for a property we have now decided to go for. Great communication from Anais, made the viewing and application process easy and stress free.

Betygsatt 5 av 5 stjärnor

I rented with Bristol ResLet for over 5 years at the same property and dealt with Stephanie who acted as my property manager and was wonderful. I always had a clear way to contact her with any concern... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I rented with this company for two and a half years and I couldn’t have asked for more prompt and efficient service. Steph is so helpful and friendly and always so quick to respond to emails and help... Se mer

Företaget har svarat

Företagsinformation

  1. Hyresförmedling
  2. också i
  3. Fastighetsförvaltning
  4. Mäklare

Skrivet av företaget

The Bristol Residential Letting Co is an independent letting agency that specialises in lettings and property management and deals exclusively with properties located in Bristol. Focusing purely on the Bristol rental market we are able to provide our tenants and landlords with an unparalleled level of local expertise. By choosing a local independent company with high street offices, our customers get to work with a team of professionals who are easily accessible, are able to make decisions quickly and who really care about the people and properties they look after. As members of the Association of Residential Letting Agents (ARLA) we are fully regulated, have client money protection and by being members of The Property Ombudsman can offer our customers complete piece of mind.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

721 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(721)

144 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Local Experts Who Truly Care

The Bristol Residential Letting Co really stands out compared to bigger agencies. Their team knows the Bristol rental market inside and out, and it shows. I felt like they genuinely cared about helping me find the right property and made the whole process simple and stress-free. Having a local team that’s easy to reach gave me so much confidence.

5 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience from Andy and team- highly recommended

Brilliant company- Andy was our property manager for the harbourside flat we rented. Fantastic service from Andy, always super helpful, communicative and always at hand to book in any repairs/ maintenance work needed. Super polite and friendly service couldn’t recommend more.

4 november 2025
Omdöme utan inbjudan
Logotyp för The Bristol Residential Letting Co

Svar från The Bristol Residential Letting Co

Dear Georgina,

Thank you for your kind words, it is most appreciated.

I am glad your time at Steamship house was enjoyable and that you would highly recommend us to friends/family.

All the best,

Andy Peters
Senior Property Manager

Betygsatt 5 av 5 stjärnor

We’ve had an excellent experience with Amy Garrod

We’ve had an excellent experience with the agency — very professional, reactive, and always clear in their communication.
A special thank you to Amy Garrod, who has been extremely helpful, kind, and efficient throughout the whole process.
It’s a real pleasure to deal with such a reliable and friendly

22 oktober 2025
Omdöme utan inbjudan
Logotyp för The Bristol Residential Letting Co

Svar från The Bristol Residential Letting Co

Thank you very much for your 5* review, it is very much appreciated, I am really pleased you are happy with the service you are receiving.
Kind regards Amy

Betygsatt 5 av 5 stjärnor

Happy Customer

I've rented my current home through Bristol Residential Letting Company since December 2018 and have had nothing but good service from them.

Property Manager Gemma McLaughlin always responds quickly when necessary, and manages any situation that might develop calmly and efficiently, backed up in an equally friendly manner by her colleagues in the Southville branch.

22 oktober 2025
Omdöme utan inbjudan
Logotyp för The Bristol Residential Letting Co

Svar från The Bristol Residential Letting Co

Hi Rich,

Many thanks for your kind review! I’m very pleased you are happy with our services as your property manager.

As always, if you need anything please do not hesitate to get in touch!

Gemma McLaughlin
Senior Property Manager

Betygsatt 5 av 5 stjärnor

Very happy tenant

I’ve rented a flat as a tenant through BRLC for several years, and have been happy with the service throughout.

Andy has been an attentive property manager, keeping me up to date on any maintenance, being attentive to issues, and maintaining the property to a high standard.

22 oktober 2025
Omdöme utan inbjudan
Logotyp för The Bristol Residential Letting Co

Svar från The Bristol Residential Letting Co

Dear Josh,

Many thanks for your kind words, it is always great to hear when a tenant is happy with the service they receive.

Long may this continue throughout your tenancy.

Best wishes,

Andy Peters
Senior Property Manager

Betygsatt 5 av 5 stjärnor

great service and communication

I have been very impressed in the 4 years that BRL have managed my property. Aimee in particular has been excellent in all aspects of management with superb communication and has resolved any issues quickly and efficiently.

21 oktober 2025
Omdöme utan inbjudan
Logotyp för The Bristol Residential Letting Co

Svar från The Bristol Residential Letting Co

Hi John. This is really great to hear - thanks for sticking with us. You're a pleasure to manage!
Aimee Hawkesford - Branch Manager

Betygsatt 5 av 5 stjärnor

I was a tenant for over three years and…

I was a tenant for over three years and had an excellent experience from start to finish. Communication was always clear and timely, and any maintenance issues were handled quickly and professionally. Special thanks to Andy and Emma, both were consistently helpful, patient, and proactive whenever I needed assistance. Their support made renting here stress-free. I highly recommend this team and would gladly rent with them again.

20 oktober 2025
Omdöme utan inbjudan
Logotyp för The Bristol Residential Letting Co

Svar från The Bristol Residential Letting Co

Dear Eric,

Many thanks for your review and kind words, it is really appreciated.

You have been a pleasure to manage over the last 3 years, and I wish you all the best on your next adventure.

Best wishes,

Andy Peters
Senior Property Manager

Betygsatt 5 av 5 stjärnor

Excellent service

We have been with dealing with the Gemma from the Southville BRL co. branch for over two years now and I must say they do provide excellent service, backed by friendly team.

17 oktober 2025
Omdöme utan inbjudan
Logotyp för The Bristol Residential Letting Co

Svar från The Bristol Residential Letting Co

Hi Hilton,

Many thanks for your kind words! I’m really pleased you have been happy with our services.
As always, if you need anything please do not hesitate to get in touch!

Gemma McLaughlin
Senior Property Manager

Betygsatt 4 av 5 stjärnor

Professional and Trustworthy Service

I had a fantastic experience with The Bristol Residential Letting Co. They are fully regulated, reliable, and genuinely care about their tenants. The process was smooth, and I felt confident knowing my interests were protected. A top-notch letting agency!

1 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I've been renting with The Bristol…

I've been renting with The Bristol Residential Letting Co for over 2 years, with my property being managed by Andy Peters throughout that time. Andy has always been incredibly responsive, professional and helpful, I can't recommend him (and BRL) enough. As someone who has rented multiple properties over the last 14 years, it's no exaggeration to say this is the best rental experience I've had to date. Thank you!

14 oktober 2025
Omdöme utan inbjudan
Logotyp för The Bristol Residential Letting Co

Svar från The Bristol Residential Letting Co

Dear Georgina,

Many thanks for your review, I really do appreciate your kind words, and I am glad to hear you are more than happy with the service provided by myself.

Long may this service continue throughout your tenancy.

Best wishes,

Andy Peters
Senior Property Manager

Betygsatt 5 av 5 stjärnor

This has been the best property…

This has been the best property management company I have had during all my years of renting. Our property manager, Charlie, was extremely attentive and ensured speedy replacement of any broken appliances etc. Our mind was always put at ease by good communication and thoughtful responses.

10 oktober 2025
Omdöme utan inbjudan
Logotyp för The Bristol Residential Letting Co

Svar från The Bristol Residential Letting Co

Appreciate the kind words Maisie, it’s been a pleasure managing your property throughout your tenancy. Charlie

Betygsatt 5 av 5 stjärnor

We’ve been tenants through The Bristol…

We’ve been tenants through The Bristol Residential Letting Co for many years now. We’ve met the majority of the staff from the Southville branch and have always found them to be very friendly and helpful.

Our current property manager Gemma is always quick and efficient in handling any issues that arise.

We wouldn’t hesitate to recommend The Bristol Residential Letting Co to anyone looking to rent a property in the Bristol area.

13 oktober 2025
Omdöme utan inbjudan
Logotyp för The Bristol Residential Letting Co

Svar från The Bristol Residential Letting Co

Hi Nathan,

Many thanks for your kind review! I’m very pleased you are happy with our services as your property manager.
As always, if you need anything please do not hesitate to get in touch!

Gemma McLaughlin
Senior Property Manager

Betygsatt 5 av 5 stjärnor

BRL is good, but Gemma is the best!

We are renting a flat through BRL for the last 4 years. We have a very positive experience, and especially with our property manager, Gemma. She is very responsive to communication. She arranges all repairs efficiently, and even when it seemed next to impossible to find a contractor with the skills to fix our windows, she persevered until she found one. Not to mention her amazing friendly and pleasant personality.

12 oktober 2025
Omdöme utan inbjudan
Logotyp för The Bristol Residential Letting Co

Svar från The Bristol Residential Letting Co

Hi Alexandra,

Thank you so much for your kind words! I am very please that you are happy with our services as your property manager. I’m glad we were able to resolve the windows for you 😊
As always, if you need anything please do not hesitate to get in touch!

Gemma McLaughlin
Senior Property Manager

Betygsatt 5 av 5 stjärnor

Four Years of Excellent Service

We’ve been renting through BRL for four years, and our experience has been great. Andy has always been professional, friendly and quick to sort out any issues. We really appreciate his support over the years and happily recommend the agency to anyone looking for a reliable letting service

10 oktober 2025
Omdöme utan inbjudan
Logotyp för The Bristol Residential Letting Co

Svar från The Bristol Residential Letting Co

Dear Xiaoting,

Thank you for your review.

It is always refreshinig to hear such nice comments from a current tenant that has been managedby myself for a few years.

I am so glad that you would be happy to recommend us as an agency for anyone looking to rent, this is exactly the feedback we strive to hear from our tenants.

Best wishes,

Andy Peters
Senior Property Manager

Betygsatt 5 av 5 stjärnor

I have been renting a property from BRL…

I have been renting a property from BRL for the past 3 years and the property has been managed by Andy Peters! My experience has been amazing! All aspects of renting this property have been taken care of by Andy in a quick and efficient manner. This has been by far my best experience!

9 oktober 2025
Omdöme utan inbjudan
Logotyp för The Bristol Residential Letting Co

Svar från The Bristol Residential Letting Co

Dear Adrianos,

Many thanks for your kind words. I very much appreciate what you have said and look forward to continuing to look after you going forward.

All the best,

Andy Peters
Senior Property Manager

Betygsatt 5 av 5 stjärnor

We rented through The Bristol…

We rented through The Bristol Residential Letting Co for just over two years and our overall experience was very positive. From initial viewings to ongoing property management, Andy and the team were professional, responsive and on hand to help with any issues that arose.

6 oktober 2025
Omdöme utan inbjudan
Logotyp för The Bristol Residential Letting Co

Svar från The Bristol Residential Letting Co

Dear Sam & Amber,

Many thanks for your kind words. It is always refreshing to receive a review like this when being a Property Manager can sometimes be quite a thankless role.

You have both been an absolute please to manage and wish you all the best on your next venture.

Best wishes,

Andy Peters
Senior Property Manager

Betygsatt 5 av 5 stjärnor

Highly Recommended

I’ve been a tenant with the Southville branch for many years now and cannot recommend them enough. Andy P. has been great at tackling all maintenance related problems. Keep up the great work!

8 oktober 2025
Omdöme utan inbjudan
Logotyp för The Bristol Residential Letting Co

Svar från The Bristol Residential Letting Co

Dear Nik,

Thank you for your review.

I am glad you are more than happy with the service I have been providing you over the last 5-years, can’t believe how quickly this time has passed.

As always I am here when you need me!

Best wishes,

Andy Peters
Senior Property Manager

Betygsatt 5 av 5 stjärnor

Gemma is super helpful

Gemma is always very responsive and helpful for us as tenants!

7 oktober 2025
Omdöme utan inbjudan
Logotyp för The Bristol Residential Letting Co

Svar från The Bristol Residential Letting Co

Hi Holly,

Thank you for your kind words! If you ever need anything, please do not hesitate to get in touch!

Gemma McLaughlin
Senior Property Manager

Betygsatt 5 av 5 stjärnor

Decent Outfit

Have been dealing with the Bishopston branch for sometime now and they are really helpful and very responsive. Never thought i'd say this but I actually like my letting agent! Aimee has been awesome as my property manager !

7 oktober 2025
Omdöme utan inbjudan
Logotyp för The Bristol Residential Letting Co

Svar från The Bristol Residential Letting Co

Hi Adam. Thanks so much for your feedback! You've been a pleasure to have as a tenant and we are glad we've managed to move you out of one property of ours and into another another with us.
Aimee Hawkesford - Branch Manager.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer