The Bristol Residential Letting Co Omdömen 

As a first-time renter, I honestly couldn’t have lucked out more with a letting agency. Choosing Bristol Residential Letting turned out to be the best decision I could have made. From day one, they made what could have been a stressful and overwhelming process feel smooth, clear, and genuinely well-managed.

I was renting a flat through them for just over three years, and I can confidently say the excellent service has been consistent throughout. Communication has always been professional, friendly, and transparent, which gave me real peace of mind—especially as someone new to renting at the start.

Andy Peters has been my main point of contact and has been absolutely fantastic. He’s always helpful, approachable, and incredibly prompt and efficient when dealing with maintenance requests or any other issues. Whenever something needed attention, it was handled quickly and without fuss, which made a huge difference to my overall experience as a tenant.
I’ve felt supported and valued the entire time I’ve rented with them. I wouldn’t hesitate to recommend them to anyone—especially first-time renters looking for a reliable, responsive, and trustworthy agency.

I have had a great experience with The Bristol Residential Letting Co. Amy has been absolutely fantastic and genuinely the kindest letting agent I’ve ever had. Her genuine willingness to help has really stood out. I would absolutely recommend her and the whole company to anyone. Thanks so much for everything!

My property manager, Aimee Hawkesford and the Bristol Residential letting Co have been absolutely fantastic landlord reps and I have no complaints what so ever.

Aimee has always been super fast with comms and very accommodating for any issues I’ve had with the property. Having a a property manager than clearly cares for the tenants experience has made a huge difference to my tenancy.

I’d highly recommend and if anyone is thinking of pursuing a property with this agency or agent, then you are in trusted hands!

Bristol Residential Letting have managed my let property for several years now and have been happy throughout with their excellent service. Andy Peters is my main point of contact and is always helpful both with advice when I’ve needed it and also dealing quickly and efficiently with maintenance or other issues as and when they inevitably arise from time to time. For example I recently needed to arrange an EPC at short notice and Andy booked and had it completed within a couple of days….very impressed and grateful to him for his continuing help.

would definitely recommend you to let bristol residential letting co manage your property you are definitely in safe hands !

Really helpful staff. Ryan was understanding of our situation and happy to support a second viewing. Plenty of information around next steps

Amy Garrod was such a help recently. Out of the blue, we had a problem with a previously exemplary tenant. On vacating the first floor flat, the tenant’s removal firm badly damaged the carpet over a series of steps on the staircase. The removals company declined responsibility. As the damage occurred in the common parts, not the flat itself, the damage was not covered by the tenant’s deposit. Amy's gentle diplomacy meant that the tenant - eventually - acknowledged responsibility and agreed to pay. Amy then liaised with a carpet fitter to ensure the job was done. As I am no longer living in Bristol, I was very grateful for Amy's quiet efficiency in dealing with these matters.

I rented from Bristol Residential for three years. My property manager, Amy G, was always responsive and quick to address maintenance concerns. I left the UK before the official end of my lease, Amy was very helpful in settling things upon the lease ending. Will definitely prioritise working with them if I have future housing needs.

Gavin was amazing he was excellent with communication. He is very efficient and fixed the problem very quickly. Thank you Gavin!

I have rented through Bristol Residential Lettings since June 2025, and have just moved into another property of theirs. Everything, from the tenant-swap process and placing the deposit, to checking out and returning the deposit, has been totally smooth and professional (thank you very much to our Property Manager, Andy from the Southville office). Any concerns we had were responded to and resolved very quickly, and the contractors they used were also always friendly. This is such a contrast to other agents in Bristol that I have used before, who were impossible to get hold of and persistently tried to take advantage because I was a young person.

In short, I’d recommend Bristol Residential Lettings to anyone looking to rent in Bristol!

Freya was a fab property manager while I was a tenant - super responsive, kind, and helped us get our deposit back!

As a tennant for over 4 years, we had Andy Peters as the property manager and he was fantastic! Great communication, will go out of his way to help, and professional at all times. He is also genuinely a nice person. He even looked after my parcel after I had left the property. Would highly recommend!

We have had a fantastic experience with The Bristol Residential Letting Co. Special thanks to our property manager, Andy Peters. From the beginning, he has been incredibly professional, proactive, and easy to communicate with. Any issues we raised were handled swiftly and with a high level of care. It is rare to find a property manager who is so dedicated to ensuring both the property and the tenant are well looked after. We highly recommend his services and that of the agency to anyone looking for a stress-free letting experience.

Bristol Residential Lettings Co have been great to work with and Amy Garrod is a fantastic property manager. From sorting out my tenancy agreement to helping with any queries throughout my tenancy, she is always friendly and communicative to make sure any questions are answered and repairs are completed in a timely manner.

Amy Garrod has consistently been helpful since managing our property. From resolving issues to answering questions; her personable, friendly and understanding approach has really helped us on numerous occasions

We had a tennancy managed by Bristol Residential. Gemma and the team at Bristol Residential Letting were communicative, responsive and straightforward managing agents.

The team were friendly, clear and professional. The few issues we had were all dealt with very efficiently.

I had the pleasure of working with Freya over a few years and she was always very responsive and considerate of our needs as tenants. If you are going with Bristol Residential Letting I would definitely recommend working with her if you can.

Freya is a brilliant property manager to work with. Always really helpful and friendly and a delight to speak to. Can't fault the experience and her tenants are lucky to have her as a property manager.

As a Tennant I had a problem with a garage break-in. As I was away from the property at the time, Bristol Res Letting Co sorted out the issue immediately and helped secure the garage. A special shout out to Emma who went above and beyond, meeting with contractors out of hours to ensure my car was accessible. Very grateful and can only say positive things about this company.

What made my experience great and what the company doing well, is that they are listening if we have any problems and they are not there just to take our money. Plus the communication is great.
Im working in retail, and I know very well what is mean costumer service and costumer experience. The service is easy anyone can give but experience is a (gift) so here I have to say specialy Stephanie she is great 👍🏻 👌🏽 🫶🏽