Westgate store. Asked for king duvet inner with cover and inner fabric and filler natural materials. Needed to wait while aman named Sam was found who said they didn’t have anything like that and show... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’d give it a zero if I could. Shocking delivery service, not surprised when it’s getting delivered by amarex!
When shopping online, most of the time everything goes fine, when I doesn't I'm constantly in awe of how stupid things have become. I purchased 2 dinner sets on special, because I needed 8 of everyt... Se mer
Received an induction cooker which failed two days later. There was no problem to send it back for a replacement & sent a courier ticket to be picked up. Unfortunately Aramex never turned up for two w... Se mer
Företagsinformation
Kontaktuppgifter
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bad Service
Update: Briscoes have refunded my money after they did not have the product that was advertised.
Have yet to receive my click and collect. This review is just on customer service and not on item that I am still waiting for. It is 9 days and still waiting for my email for click n collect, have spoken to a number of customer service people on different days and have been given different answers. Firstly item was showing available in store that I chose only to be told 4 days later when I rang that there were none in stock and were told that only 39 left in NZ. Wouldn't be so bad if they email and give me a time frame in which I will receive it but they leave you hanging in the dark...will not do click n collect again from Briscoes.
Terrible online service
Terrible service I ordered a soda stream 3 extra bottles and 3 bottles of syrup on the 16th December online for my son and his family for Christmas...in plenty of time I would have thought...the bottles and syrup turned up within a few days the soda stream turned up yesterday the 6th January making the present absolutely useless...after numerous emails to them and the courier company they use I was none the wiser as to what was happening as they were slow to reply and gave me no information just fobbed me off
Bad online services. And delivery
Bad online services. No help. Better to purchase online and pick up. Don't get it delivered. Very very bad delivery. Delivery services suck........
Have been a customer for many years
Have been a customer for many years. Their prices are marked up to be discounted later in "special offers". They insist on short warranties for durable goods, and it is hard to get them acknowledge our NZ consumer protection law, causing hassle to the customer. We do not bother to enter their shops any more. Finished.
No reply to 5 emails I sent
No reply to 5 emails I sent. I have been hung up on after being on hold for 30 mins. Will gladly take your money instantly but no chance of talking to someone via email or phone.
A big shout out to Eitela H
A big shout out to Eitela H, Customer Services Representative for Briscoes NZ. A wonderful person who guided an irate & anxious senior citizen through the complexities of a missing order to successful resolution with patience, understanding, kindness & a huge dose of restraint!
Service excellence of the highest order.
Eitela is a jewel in Briscoes crown & it is my hope she is recognised as such.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








