Brelsen Omdömen 

I bought this watch for my husband for Father's Day and the chain holder already broke. I paid 52.99 and now he can't use it. I want my money back !!!!

Bought at £69.99 sale from £99.99, getting married so wanted a half decent looking watch, recieved, look nice , wound up , work, put away, 3 weeks later wind up again, and now dont work, emailed awaiting reply, tbf doubt will get anywhere, after reading reviews i wish i had bought else where now! Waste of money and time

I bought this watch because it was advertised as stainless steel. Brelsen also state their watches are hand made. Upon receipt the watch felt light and was very shiny, like plated zinc alloy. There was no Brelsen logo on the watch. I searched eBay and found the exact same watch, unbranded, for a fraction of the price. I requested a refund but they treated it as a 'change of mind' where I would have to pay international shipping. I gave up and kept the watch.

Funny story. I saw a pocket watch on Walmart. It was $8.99, so I thought, why not? I got it, and it didn't run. Also, it was just cheap. Plastic lens rattly case, cheap mechanism. I returned immediately, but my interest in a pocket watch was piqued.

I searched online and found Belsen, which seemed like an established watchmaker in England. The web site had tons of reviews and information about Belsen's history, so I sprang for $50 and bought the watch.

Surprise! It was the exact same watch I had returned to Walmart. Cheap plastic lens and same cheap mechanism. It also shipped from China, from exactly the same locale as my Walmart watch.

At some point, I suspect Belsen was a legit watchmaker, but the name has been bought by a Chinese company, and the watches they ship are cheap and tacky. All watches on Belsen are discounted by $5, so they're on sale and not eligible for refund.

These watches are a scam. This company is a scam. I'm out $50 with a watch I wouldn't take out of m pocket in public. Buyer beware.

Things went wrong and they really made it more then right!!! give them a chance... I pray all modern businesses cornerstone there business model from them. I hope the best for them! Thank you for your true effort!..

Absolutely zero after sales support. They dont respond to email, use of their customer service form on website, or communication via social media. Just want to take your money and leave you alone with a faulty product when it fails. Mine failed within 18months. Fixing it at a watch shop will cost more than it was to buy it. Awful company. Items look great, but temu quality, avoid like the plague.

The watch arrived in time for my Amtrac journey from western Colorado to South Bend, In.
It was a surprise arrival as I did not think it would arrive prior to my departure. Gold star for the company.

I ordered the' To My Husband ', pocket watch, for part of our 50th wedding Anniversary celebrations. He loved it. As regards to other reviewers, I had no trouble with order/delivery. The watch came well packed, in a little gift box and dust cover. It started immediately too. Have not had it long, but no problems , like other purchasers. I did not see that it came from China- so what you don't know......

I paid £40 for a pocket watch, the same one comes from Amazon for £16 , this is not the behaviour of a decent company, Very unhappy and will never recommend them to anyone.

Disgraceful company I ordered a pocket watch for my father's birthday. Two weeks later three emails sent no watch and no reply to my emails . I would not recommend this company.

Recently bought a watch for my partner, the delivery said 3 days but after 10 days I hadn’t received anything, I checked the Royal Mail site and it said delivered, but showed a picture of a random bag of parcels with no relation to my address. I have emailed brelsen and have been met with no reply so far. Please could someone assist to a direct customer service line.

My son has wanted a pocket watch for years; so long that he forgot about it, convinced he'd never have one. SO when the watch arrived on Christmas Eve, he was in tears of happiness! I'm grateful to Brelsen for making my 50 yr old son happy!

I ordered from Brelsen because the website talked about being a British company with a 3-6 working days shipping time. The order came from China & took 13 working shipping days, not ideal when it was a Christmas present. The watch itself is not terrible but it's not the colour in the pictures (pictures show & say bronze, the watch is practically silver) & I don't think it's worth what I paid considering other companies sell similar Chinese models for far less. Brelsen need to be transparent on their website regarding this.

Thankfully my partner was still delighted (although he thinks it's worth less than what I paid) with it, although it's too early to see whether it'll last.

I bought the gold watch for my Dad for his birthday.
He absolutely loved it.

I got this for my son because the prognosis for my illness is not very good. I want him to have something to remember me by. A timepiece with a note telling him I will always love him seemed like the right sentiment or a Christmas present. When he got it he said, “It’s cool” California cool

The only thing I hope it won’t stop running. That would be sad.

Excellent service and prompt shipping. Very pleased with the pocket watch.

their description was spot on and even only having my watch and pouch for just 3 weeks they seem to be both of high quality and did not have to adjust the watch time just yet so i am looking foward to do more busisness with this company

Very happy with my watch purchase made by Brelsen in London UK.
Received excellent customer service support and their staff provided me with great communication.
Highly recommend this business A+

Rýchle dodanie, super komunikacia... odporúčam...

I purchased a pocket watch for my husband for our 25th wedding anniversary after 10months it stopped working, I contacted Brelsen 3 times before I received a response telling me that the guarantee is only 6months! Had I been aware of this I wouldn’t have purchased it as I wanted it to be a reminder of our anniversary! I must say that the guarantee period should be better advertised. I certainly wouldn’t recommend anyone to buy from Breslin.