Amazing experience! I went in to order a mobility car, I didn’t have an appointment but they were very accommodating. We got all the details sorted and ordered the car. It couldn’t have been smoother.... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I found Kevin very helpful when choosing my car. He explained in detail all the process and requirements. Had a good experience of test driving the car I wanted to buy. When I picked it up after... Se mer
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This may seem a little repetitive if you're scrolling through all of the reviews, but.... Another shout out to Kevin, He's more consultative than his sales job title implies. Listens to your... Se mer
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Kevin was brilliant. Knowledgeable, helpful and honest. Went over and above to ensure everything went smoothly with my purchase. There was no pressure and no sales pitch just an honest evaluation of w... Se mer
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Företagsinformation
Skrivet av företaget
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kontaktuppgifter
Orsett Road 72-86, RM17 5EL, Grays, England, Storbritannien
- 01375 375333
4,7
Utmärkt
278 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 31 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing experience - thank you so much!
Amazing experience! I went in to order a mobility car, I didn’t have an appointment but they were very accommodating. We got all the details sorted and ordered the car. It couldn’t have been smoother. All the staff were amazing, super understanding and explained this to me multiple times so I understood what was happening. We were kept updated throughout. They couldn’t do more to help and I’m really grateful for that. Highly recommend these guys. I believe we went through Graham, lovely gentleman, again made me feel so at ease, chatting away. Thank you all so much again! ⭐️⭐️⭐️⭐️⭐️
21 augusti 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Faye, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Mazda Service- Brayley Grays
Booked my car in for a service, Katy receptionist was very nice and helpful.
Car was done, washed and ready to drive away in 2 hours
17 augusti 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Sue, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Katy. We look forward to continuing to welcome you into the dealership for many more years.
Excellent service and communication…
Excellent service and communication also very helpful thanks to Graham and all the people at Brayley for all of their help
17 augusti 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Thurrock Used Car Centre
Hi, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Graham. We look forward to continuing to welcome you into the dealership for many more years.
Great service and staff friendly and…
Great service and staff friendly and polite. Reasonably priced and kept updated throughout the day.
14 augusti 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Ife, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Svar från Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Pearl, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Svar från Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Mark, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
I found Kevin very helpful when…
I found Kevin very helpful when choosing my car. He explained in detail all the process and requirements. Had a good experience of test driving the car I wanted to buy. When I picked it up after purchase it had been freshly wash and cleaned inside. The service was very good. It been a smaller garage made it more personalised.
Thanks
Denise
25 juli 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Denise, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Friendly non pressured purchase
24 juli 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Carol, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Kevin was brilliant
Kevin was brilliant. Knowledgeable, helpful and honest. Went over and above to ensure everything went smoothly with my purchase. There was no pressure and no sales pitch just an honest evaluation of what best suited my needs. Can’t fault the service, that’s why I keep coming back. Highly recommend.
11 juli 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Denise, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Took my Mazda for a Service
Took my Mazda for a Service. Staff were very friendly and efficient.
14 juli 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Alex, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Svar från Brayleys Cars - Brayley Thurrock Used Car Centre
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Despite the showroom being refurbished…
Despite the showroom being refurbished welcomed and felt as an important client. this was my first visit to get my car serviced, excellent service throughout
11 juni 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Thurrock Used Car Centre
Hi James, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Helpful
Helpful, knowledgeable staff. Very efficient and responsive to questions.
8 juni 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Bernadette, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Svar från Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Kely, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I had a brilliant experience purchasing…
I had a brilliant experience purchasing my new car from Brayleys. Kevin, the Sales Executive, was extremely helpful, professional, and kind throughout the entire process. He took the time to explain every detail clearly and made sure I understood everything involved in purchasing my vehicle.
Kevin's excellent customer service made the whole experience smooth, stress-free, and enjoyable. I felt supported from start to finish and never felt pressured at any stage. The team at Brayleys provided outstanding service, and I am delighted with my new car.
I would highly recommend Brayleys, and especially Kevin, to anyone looking to purchase a vehicle. Thank you for making the experience such a positive one.
22 maj 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Denise, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Kevin. We look forward to continuing to welcome you into the dealership for many more years.
Great selection of cars- no hard-sell
We chose Brayleys because they had a great selection of cars that interested us. We have bought Fords for many years but had done research on Suzuki Swift, Toyota Corolla and Mazda 3 & CX-30 before we came. To be honest, we were dreading getting a hard-sell salesman, but Kevin was very quick to put us at ease. He took time to understand our needs, pointed out all the features of the cars that he thought met our requirements and we test drove two of them. Kevin put us at ease with no hard-sell and answered lots of our annoying questions! 😄 we went back with our teenaged son to make the final decision and picked the car a week later after it had been thoroughly cleaned, and we were lucky to win the ceramic-coating prize in their spring promotion. We've had a couple of questions since the purchase, but Kevin has been very kind & helpful and answered emails quickly. Probably the best car buying experience we've ever had and will definitely recommend to others.
17 april 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Jeanette, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
My experience with brayleys was great
My experience with brayleys was great, everyone is so lovely and welcoming. i was dealt with by kevin who was amazing and done everything he could to get me the car i wanted, would definitely recommend to anyone looking to buy a car. Thank you brayleys!
19 maj 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Ruby, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Saima from Brayleys Honda was great
Saima from Brayleys Honda was great! She was very helpful throughout the process and highly recommend to all customers!
30 april 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Faruk, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Svar från Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Denise, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Delivery and collection service great
This was done through the local branch of. Brayleys to us in grays
The collection service was helpful to us
The gent that collected and delivered the cat was very pleasant
15 april 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Maureen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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