Once again superb service from Brayleys Wolverhampton. I was greeted by Jat who ran through using the E peddle for me again.it was lovely to be remembered. Then Vanessa and took over and was incredi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I would just like to comment on what exceptional service i received from the Branch Manager William at Nissan Wolverhampton I needed to sell my car and William made everything so very eas... Se mer
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The booking procedure, via Chloe, was very easy and straightforward. We were given a time slot for our car service. Laurence in Service Reception was very helpful and welcoming. We waited while to car... Se mer
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Ever since it changed hands from Westway, the personal touch has vanished. The layout is awful, no privacy at all when trying to talk to salesmen.Being a Motability customer who ordered a car Ariya,... Se mer
Företagsinformation
Skrivet av företaget
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kontaktuppgifter
Birmingham Road 41, WV2 3LQ, Wolverhampton, England, Storbritannien
- 01902219603
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 31 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Alan managed to fit my appointment in…
Alan managed to fit my appointment in day after I called .All the staff were welcoming even car wash guy.Thanks for promt service well done.👍

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Recommend
Communication/ Video of health check on vehicle etc Major Service. Always find Brayles good. Only disappointment was car was Not returned washed vacuumed and wheels blacked Which Coventry Brayles alway did.

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Service team were expecting me
Service team were expecting me, updated me as the service and MOT was processed. Full report on completion.

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Smooth process from booking my service…
Smooth process from booking my service by phone to check in and collection of my car on the day, service desk staff also very efficient and polite

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Car Service
My car received a full service and video feedback from the Machanic was really useful. Customer service from Lawrence was also respectful and verbal feedback on report from service was explained in detail. Howerer, what I did miss was the washing and hoovering of my car, in the past this was always done and it added that extra touch to the overall service, which always made me feel good.
I was able to work from the garage while I waited and enjoy 2 cups of their beautiful drinking chocolate.

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
My car was booked in for its 1st year…
My car was booked in for its 1st year service, I made the garage aware there was an issue with my gear selector at time of booking & was told it was a known fault & would be covered by the warranty. When I collected my car the gear selector had not been fixed & I am now awaiting a further appointment to get this fixed meaning I’ll have to travel to the garage again!
Also the garage have now stopped washing & vacuuming vehicles when in for a service due to water wastage which I understand for the wash part but how is water affecting a vacuum of the vehicle? I was also charged further £10 for a safety check that I don’t recall being agreed.
So all in all for the costly sum of £260 I still have a car with a faulty gear selector & a further trip to make so not ideal.
Customer service excellent
Vanessa was very polite and had excellent customer service skills. My car was ready earlier than expected and my bill explained clearly.

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Freindly
Freindly, professional service, no pressure sales, felt comfortable and they ensured that they dealt with all my requests regarding the new vehicle, fast delivery of said vehicle within 3 days.

Svar från Brayleys Cars - Brayley Nissan Wolverhampton

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
car service
very helpful and friendly staff , car was serviced and washed and on time .

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Quickly fixed!!
Car broke down so was dropped off there with an expectation that I would have to wait for a few days/weeks for it to be looked at. David at Nissan, Wolverhampton, put me at ease and assured me they would look at it the same day. I soon had a phone call to say it was fixed (and cleaned). Excellent service, I was so impressed.

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Easy and informative to action our sale

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Helpful advice and service from Alan on…
Helpful advice and service from Alan on the service counter. Kept me informed by phone and rang me when car was ready to collect.

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Pride and friendly service with good…
Prompt and friendly service with good value for money

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Brilliant service 👍

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Impressed with service
Had a fault with my new Juke. These were the only dealers that would take the car immediately.the vehicle had to be sent away to Gateshead to be fixed but they sorted me a courtesy car and kept me well informed on the repair.

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Exceptional service
Exceptional service we popped in to ask about when our car was due a service and they squeezed us in and service it the same day perfect

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Had my qashqai serviced at Brayleys…
Had my qashqai serviced at Brayleys Wolverhampton did a great job, The lady on the service desk was a lovely lady,she explained everything to me and made my visit and enjoyable one,Thankyou.

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Fantastic service from start to finish,
Fantastic service from start to finish,

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Top class customer service
From the initial phone call to collecting the car after its service and MOT the experience was first class. The lady on the service desk was pleasant, professional and so helpful.

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
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