FRIENDLY ATTENTIVE STAFF, GOOD COMMUNICATION, THE SERVICE PROVIDED BY THE AFTER SALES DEPARTMENT MAKE IT EASY FOR THE SALES DEPARTMENT TO SEEL CARS. NEW MODEL LEAF ORDERED FOR DECEMBER. SPECIAL THANKS... Se mer
Plats
Byt platsChester Road 127, B74 2HE Sutton Coldfield, Streetly, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Staff very welcoming and helpful. Always use this outlet to have my Nissan cared for & to date they have always provided excellent service. I would like to see the cost of an MOT included in what y... Se mer
Företaget har svarat
Paid for a major service which was quite expensive. However, wheel balancing was not done. Neither did the garage contact me before collecting about finding a perished drive belt that I would happily... Se mer
Brayley Nissan were very helpful and professional when we purchased a new car recently. This is our 3rd purchase and they always go above and beyond to sort out the car we want and explain all our fin... Se mer
Företaget har svarat
Företagsinformation
- Bilhandlare
- också i
- Bilreparation
- Butik med begagnade reservdelar för bilar
- Återförsäljare av begagnade bilar
Skrivet av företaget
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kontaktuppgifter
Chester Road 127, B74 2HE, Sutton Coldfield, Streetly, Storbritannien
4,7
Utmärkt
389 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 27 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
FRIENDLY ATTENTIVE STAFF
FRIENDLY ATTENTIVE STAFF, GOOD COMMUNICATION, THE SERVICE PROVIDED BY THE AFTER SALES DEPARTMENT MAKE IT EASY FOR THE SALES DEPARTMENT TO SEEL CARS. NEW MODEL LEAF ORDERED FOR DECEMBER. SPECIAL THANKS TO NIKKI IN THE SERVICE DEPARTMENT FOR HER HELP ENSURING VISITS ALL GO SMOOTHLY AND TO PLAN.
14 oktober 2026
Omdöme utan inbjudan
I had an appointment booked for 28th of…
I had an appointment booked for 28th of October my car was fixed and returned to me on 21st of October, that's excellent.
21 oktober 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Nissan Birmingham
Hi Shazia, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Very satisfied with the service.
Very satisfied with the service.
19 oktober 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Nissan Birmingham
Hi Kat, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Good experience all round with quick…
Good experience all round with quick and efficient service on checking in and collecting the car.
16 oktober 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Nissan Birmingham
Hi Elaine, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Svar från Brayleys Cars - Brayley Nissan Birmingham
Hi Shaoud, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
A Job well done
A Job well done, in and out no messing. There's a lovely waiting area if your going to wait for your car. And free coffee.
14 oktober 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Nissan Birmingham
Hi Jinks, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Svar från Brayleys Cars - Brayley Nissan Birmingham
Hi Graham, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent customer care ,all explained…
Excellent customer care ,all explained very well ,great company ,PeterField oct 7
7 oktober 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Nissan Birmingham
Hi Pearl, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Carried out recall work and checked the…
Carried out recall work and checked the vehicle over. Well pleased with service.
Mr knight
9 oktober 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Nissan Birmingham
Hi William, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Avoid heartless company.
My husband now has cancer and this situation has not been resolved because the dealership refused to do the right thing.
Avoid this dealership – Financial loss and zero accountability
I would strongly advise anyone to think twice before purchasing a vehicle from this Nissan dealership. We bought a car here in January, and it has been a nightmare ever since. We are currently stuck with a vehicle we cannot drive, while the dealership has pocketed over £10,600 of our money.
The lack of professional standards here is shocking:
Zero Communication: Emails are completely ignored. You can message them daily and receive no response.
Financial Refusal: They have refused to refund even the £600 extra warranty.
Impact: This situation has caused my husband significant stress, leading to illness and time off work.
We have been forced to escalate this to the Ombudsman, but because of the dealership's refusal to cooperate, we are looking at more than 14 months wait for a resolution. This company is not fit for purpose. Do yourself a favor and buy your car elsewhere.
30 januari 2026
Omdöme utan inbjudan
From booking in to picking up car
From booking in to picking up car, everything was fine
9 oktober 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Nissan Birmingham
Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Staff very welcoming and helpful
Staff very welcoming and helpful. Always use this outlet to have my Nissan cared for & to date they have always provided excellent service.
I would like to see the cost of an MOT included in what you pay monthly for your Service Plan rather than pay an additional fee as we are very loyal customers to Nissan.
Just one thing more I feel they need more staff available to cover the Service desk especially if the person been attended to have a long query.
5 oktober 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Nissan Birmingham
Hi Gail, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Absolute fantastic experience sales…
Absolute fantastic experience sales team very friendly not pushy. They were there to help. they gave me a great price for my car and kept me informed every step of the way handover was seamless.
6 oktober 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Nissan Birmingham
Hi Bryan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Svar från Brayleys Cars - Brayley Nissan Birmingham
Hi Saeid, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
It all worked well
It all worked well. Staff were helpful and kept me advised on progress.
2 oktober 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Nissan Birmingham
Hi John, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great customer service Kevyn was a…
Great customer service Kevyn was a great help and kept us updated with all that was going on he went above and beyond!
26 september 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Nissan Birmingham
Hi Jessica, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Svar från Brayleys Cars - Brayley Nissan Birmingham
Hi Jayne, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Simple process to choose the car of my…
Simple process to choose the car of my choice. Made simple because the stress was taken away by Kevyn the sales person .
30 september 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Nissan Birmingham
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
This dealership goes out of its way to…
This dealership goes out of its way to be helpful and provide the perfect service experience. Nothing is to much trouble for the team. We always deal with Clair, who is not only a great sales person who makes sure every thing is correct but goes out of her way to help and support in any sales process. We will be back.
29 september 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Nissan Birmingham
Hi David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Everything was perfect from start to…
Everything was perfect from start to finish. Great communication, friendly and professional staff, and a smooth process overall. Highly recommended
25 september 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Nissan Birmingham
Hi Stefan, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
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