Visited to look at a kia stonic..Oliver Tomkins the sales guy gave me all ofthe information I needed to decide to have that particular car. A test drive was had the decision was made..Oliver kept... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Visited to look at a kia stonic..Oliver Tomkins the sales guy gave me all ofthe information I needed to decide to have that particular car. A test drive was had the decision was made..Oliver kept... Se mer
Företaget har svarat
I made a visit to Brayleys to have my Motability car serviced. I had a waiting appointment and when I arrived I was offered a choice of hot and cold drinks and was seated in a very comfortable chair.... Se mer
Företaget har svarat
Just had my Kia Ceed's annual service, plus some other minor work, done at Brayleys Dunstable. Very easy to request a suitable appointment. Confirmation of appointment very quick. Online check-in also... Se mer
Företaget har svarat
Car service was fine. It’s 18 month old so wasn’t expecting problems. However I have a real issue with my inner screw petrol cap jamming even though I leave it quite loose. When car gets hot it jams a... Se mer
Företaget har svarat
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Houghton Road, LU5 5BF, Dunstable, Bedfordshire, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 31 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good and excellent customer service. Very friendly environment.

Svar från Brayleys Cars - Brayley KIA Dunstable
Showroom was spotless, Jake went above and beyond to make us feel like the only customers that day, on picking up the vehicle Peter was meticulously and patient answering every question! Unbelievably polite, both went above and beyond to make this a very special experience!

Svar från Brayleys Cars - Brayley KIA Dunstable
Excellent service where the sales person explained options very clearly and we had a very good deal on a new Picanto.
A minor issue was that I was seen 15 mins late for one of the appointments, everything else was promptly dealt with.

Svar från Brayleys Cars - Brayley KIA Dunstable
There seems to be some confusion as to my last post.
I took my car to the garage for a diagnostic check.
They found the problem straight away and immediately gave me a price to prepare it,
The whole process from booking an appointment, a month before anyone else could do it, checking in, and collecting my car that afternoon was done in a very professional way. And thanks too to Jordan for his after service phone call to make sure everything was ok. I would rate this garage 10/10. Thank you

Svar från Brayleys Cars - Brayley KIA Dunstable
Reception were pleasant and infomative
Deciding to wait for my vehicle while being serviced
I found waiting area comfortable and with refreshments
All in all a pleasant experience

Svar från Brayleys Cars - Brayley KIA Dunstable
A huge thanks to Herman who simplified the process of buying my car. He was knowledgeable, honest and didn’t push any hard sales for extras. Great customer service. I highly recommend Brayleys if you’re thinking of a Kia as your next car.

Svar från Brayleys Cars - Brayley KIA Dunstable
Good customer service, and good all round experience.

Svar från Brayleys Cars - Brayley KIA Dunstable
Outstanding service from Syed Khan when purchasing my new car. He was very informative, professional & went the extra mile. He ensured that I was informed about extras & he went through everything in & outside the car intensively. I don't recall getting that type of service with any other car I've bought. I highly recommend him - thank you!
Jake was brilliant too & ensured that the sale was effortless. I can't fault this dealership. They are outstanding!

Svar från Brayleys Cars - Brayley KIA Dunstable
Having originally turned up, without an appointment, we were warmly welcomed by Syed. Explaining my excellent dealings with Kia, and the type of vehicle I required he immediately lined a variety of used cars that met my requirements. One car stood out, above the others, with details of all vehicles, we discussed the merits at home , and returned the next day and signed the deal on a beautiful KIA Sportage. I would certainly recommend this dealer to anyone.

Svar från Brayleys Cars - Brayley KIA Dunstable
Excellent customer service Peter was great was looking to buy a new car he talked us through all the options and we settled on the picanto he said it would be here in a month gave us very good price trading in my old car kept us informed through the month as to progress of the car’s arrival and car was delivered within the month went to pick it up and again Peter was great showed us all the controls and explained how everything worked I have not had such good service when buying a car and would use them again and recommend Brayleys houghton Regis to anyone the car is great to comes with a seven year warranty which I don’t think other companies offer all in all a very happy customer thank you Brayleys

Svar från Brayleys Cars - Brayley KIA Dunstable
Herman was so very helpful. He made the whole experience of buying a car feel easy.
Would highly recommend Brayley's.
Very professional.

Svar från Brayleys Cars - Brayley KIA Dunstable
Thanks to Peter D for his time and knowledge in helping us find the right car for us. Would recommend this dealership, great customer service.

Svar från Brayleys Cars - Brayley KIA Dunstable
Great customer service as always. Updated of any work that needed to be completed and let me know when car was ready for collection.

Svar från Brayleys Cars - Brayley KIA Dunstable
From the start to the finish, the recall process went extremely smoothly.
The booking of the service was efficient, friendly and professionally done.
The text reminders were not excessive but just the right level.
The welcome at the garage was very pleasant. The timescale given for the service was accurate.
An air conditioner environment with complementary soft and hot drinks made the waiting a pleasant experience.

Svar från Brayleys Cars - Brayley KIA Dunstable

Svar från Brayleys Cars - Brayley KIA Dunstable
Right from the start booking an appointment through to collecting my car met with friendly helpful staff. Thank you to you all

Svar från Brayleys Cars - Brayley KIA Dunstable
Oliver was great from the start. Ordering the car was so easy and he made us feel very welcome and kept us up to date every month on the progress of the car.

Svar från Brayleys Cars - Brayley KIA Dunstable
Very friendly and helpful staff. Lots of smiling faces and knowledgeable helpful people.

Svar från Brayleys Cars - Brayley KIA Dunstable
Over the years we have purchassed 10 cars, before it was Brayleys it was Grovebury cars.
We have known a number of the team at the Dunstable site for 18 years.
George and Peter looked after us on our latest purchase.
The handover was not rushed, the car and it's controls were explained in detail.
We would highly reccomend Dunstable as the place to buy your next Kia car.

Svar från Brayleys Cars - Brayley KIA Dunstable
Helpful friendly service, really listened to what I was looking for and I was never rushed to make a decision.

Svar från Brayleys Cars - Brayley KIA Dunstable
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.