The team at the car dealership was fantastic. They were genuinely friendly from the moment I walked in and took the time to give very clear, transparent explanations about the vehicles and the buying... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer service is excellent; they explain thoroughly what is done. Great service, quick and professional. My car was ready on time and runs perfectly. Highly recommend!
Företaget har svarat
Great customer service Called to discuss problems with car and then emailed the things that needed doing alongside costs of each item Called again when completed and went through paperwork when car... Se mer
Företaget har svarat
Quick respond , worked in the issue and beyond.great customer service prior within and after the work that been done.
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Företagsinformation
Skrivet av företaget
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kontaktuppgifter
Victoria Road, Ruislip, HA4 0LJ, London, England, Storbritannien
- 020 8845 3551
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 31 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Air Con repair
From communication to receiving the car everything was very professional.
Good service and great customer service
Thank you team

Svar från Brayleys Cars - Brayley Honda Ruislip
Honda and Honda services is very good
Honda and Honda services is very good. It might be expensive but it is worth it. We have been with Honda for about forty years. The car is good and the service is great.

Svar från Brayleys Cars - Brayley Honda Ruislip
It was swift and smooth
It was swift and smooth, such good staff who respected and helped.

Svar från Brayleys Cars - Brayley Honda Ruislip
Great experience I had at Brayleys was…
Great experience I had at Brayleys was sent the video of my car. It showed me all parts of my car tyres, brake pads etc. I have never experienced this before and it good to know what fault my car has. Got everything fixed that was needed. Service MOT and extras. Thank you Preet

Svar från Brayleys Cars - Brayley Honda Ruislip
Excellent service
I bought a used car from Brayley Honda Ruislip.
Julian made me very welcome and explained everything about the car; he was very patient as I asked various questions. I had so much confidence and bought the car.
Thank you, Brayley Honda Ruislip, for the wonderful service I received

Svar från Brayleys Cars - Brayley Honda Ruislip
Honda Ruislip are brilliant…
I bought my Honda Jazz from Honda Ruislip and the lovely salesperson Angela Powrie. Her customer service was outstanding, so friendly, helpful and honest. When I collected my Jazz the following week all the paperwork was explained clearly. It was all a very enjoyable experience. Thank you Angela.

Svar från Brayleys Cars - Brayley Honda Ruislip
Excellent Service
Maria provided an excellent level of service throughout the process.
She went above and beyond to assist me by coordinating with the service engineer and ensuring my car was returned on time.
She also provided helpful information regarding the necessary repairs and shared contact details for further assistance.
Maria was very polite, friendly, and professional at all times. I truly appreciate her support and outstanding customer service.

Svar från Brayleys Cars - Brayley Honda Ruislip
Used Brayleys Ruislip for many years…
Used Brayleys Ruislip for many years buying 2 cars from them.
Always like their customer service & trust them with advice,etc … and Honda make great cars !

Svar från Brayleys Cars - Brayley Honda Ruislip
Wonderful Angela
Have just purchased a three year old CRV with wonderful Angela Powrie looking after me. Angela has been fair and honest throughout (pretty well the price I wanted for my last CRV in p/ex), but more than that , she volunteered to fix a couple of issues with the new CRV.
All the paperwork was completed and ready for the handover. And an enjoyable chat about all sorts of other things going on in the world, haha. Well done Angela, and who knows, I might be back for an ungrade in three years .

Svar från Brayleys Cars - Brayley Honda Ruislip
Service and MOT for our Honda CRV
Service and MOT for our Honda CRV. Very pleased with the efficient booking service and helpful staff on the service desk, communication was great throughout.

Svar från Brayleys Cars - Brayley Honda Ruislip
Restart the post service car wash
Good Advance booking system & video review of my car by technician excellent however I was most Disappointed the after service car wash has been withdrawn and replaced by an eco tree planting project I do not support this whacky tree planting project give me back my post service car wash please.

Svar från Brayleys Cars - Brayley Honda Ruislip
Maria's customer service skills are…
Maria's customer service skills are excellent.
The costs involved in a service have significantly increased which is a big disadvantage.
Previously, vacuum cleaning of the car was included as part of the service which was a big bonus, but this is not now provided.

Svar från Brayleys Cars - Brayley Honda Ruislip
I would like to share our excellent…
I would like to share our excellent experience we recently had when purchasing our car at Honda in Ruislip.. The sales consultant Gary Foxley was knowledgeable,professional, answering all our queries & patient whilst explaining the new technology which we had previously little knowledge of.. We do appreciate this great service & would highly recommend anyone looking for a new vehicle to visit Honda in Victoria Road Ruislip.. Many thanks Gary & Honda

Svar från Brayleys Cars - Brayley Honda Ruislip
Flat front tyre
I can’t remember the name of the gentleman who spoke with me on the telephone. He was a very good problem solver. Excellent is the word. I live in South Oxey Ian’s I was supposed to bring my car in to be checked.?
Made appointment for me to take the car to Bushey Honda . It was my happiest day . 11 minutes into Bushey Honda and waiting time was 30 minutes. You don’t know how that made me feel. You are a good customer service. Please keep it up.

Svar från Brayleys Cars - Brayley Honda Ruislip
Arrived on time and was immediately…
Arrived on time and was immediately seen by Maria and then the car service was started by the technician whilst we enjoyed a cup of coffee. In what seemed no time at all the service was finished and after completing the paperwork we were on our way.

Svar från Brayleys Cars - Brayley Honda Ruislip
All very smoothly done.

Svar från Brayleys Cars - Brayley Honda Ruislip
Excellent service
Maria who greeted us when we arrived was so customer focus. I enquired about a service plan to which she went and found out. As I was seated, Maria came over to me, then instead of standing over me, she knelt down to be on the same level. Everything was explained nice and clear. 5 stars for her customer service.
I had only gone in to get a battery fitted but ended up having my brakes changed too as they were low. All done with the time quoted and reasonable priced.
I have no issues reckoning Honda Brayley in Ruislip due to the 5 star treatment that I received.

Svar från Brayleys Cars - Brayley Honda Ruislip
What a great customer service assistant…
What a great customer service assistant Maria.So focused on the details and extremely helpful right through.
Need more like her in the team.
Well done.

Svar från Brayleys Cars - Brayley Honda Ruislip
Very positive experience in the very…
Very positive experience in the very friendly and capable hands of Angela in the South Ruislip branch. She went out of her way to help. We had been customers at Skoda for over 10 years but Angela’s helpful, knowledgeable and welcoming approach meant we came back after a viewing and test drive to buy a Honda. The handover was painless and very organised. Highly recommended and many thanks.

Svar från Brayleys Cars - Brayley Honda Ruislip
Was easy to book the car for service
Was easy to book the car for service
The young lady at the service desk was very polite and helpful. I left the car for the annual service and first MOT. Within half an hour i received a detailed inspection report on my mobile. The technician took me through the MOT inspection live via the mobile phone , A report was also issued of the recommendations . Excellent service.

Svar från Brayleys Cars - Brayley Honda Ruislip
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