Brayleys Cars - Brayley Honda Leatherhead Omdömen 

252
TrustScore 4.5 av 5

4,6

Barnett Wood Lane 5, KT22 7DL Leatherhead, England, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Efficient booking in system, all done in advance online. Very useful video provided of vehicle check, plus itemised list of additional recommended work, including costs, which gave ample time to revie... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Everything done re service andMOT efficiently. I was informed about all extras that required attention. Video of car care taken. However prefer to receive phone call from Brayley rather than message o... Se mer

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Betygsatt 5 av 5 stjärnor

The staff were very polite & helpful. The recall service was very thoroughly carried out. It was interesting & informative to see the video of the service afterwards. I was pleased & impressed with my... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Always great service. The annual service of my Honda HR-V was carried out very efficiently. I was very pleased to receive a video showing the condition of the tyres and the underside of my vehicle

Företaget har svarat


Företagsinformation

  1. Bilhandlare
  2. Bilreparation
  3. Butik med begagnade reservdelar för bilar
  4. Återförsäljare av begagnade bilar

Skrivet av företaget

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Kontaktuppgifter

  • Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, Storbritannien

  • 01372 360099

4,6

Utmärkt

TrustScore 4.5 av 5

252 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 31 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(252)

3 119 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

New car experience

I dealt with Clarence Young who was a very good salesman who listened to what I wanted to buy. However my experience of the back office procedures were not so good. I felt I had to constantly chase up the registration of the car before I could insure it. Questions by email were left unanswered.

27 mars 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Leatherhead

Svar från Brayleys Cars - Brayley Honda Leatherhead

Hi Derek, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Betygsatt 5 av 5 stjärnor

Excellent Service

Excellent Service - car was serviced and cleaned. No cost to me as it was fully covered by a service plan.

24 mars 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Leatherhead

Svar från Brayleys Cars - Brayley Honda Leatherhead

Hi Les, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Betygsatt 5 av 5 stjärnor

Consistency at all times

From the moment I called to book an appointment the the actual time my car was returned the people at Brayles Leatherhead are polite, helpful, and extremely informative to any questions I asked.
The service they give is 100%

21 mars 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Leatherhead

Svar från Brayleys Cars - Brayley Honda Leatherhead

Hi Elaine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Betygsatt 5 av 5 stjärnor

Really cared about the customer

Really cared about the customer. Really helpful.

20 mars 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Leatherhead

Svar från Brayleys Cars - Brayley Honda Leatherhead

Hi Roberta, Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a fantastic experience with us. Providing high-quality service and ensuring our customers leave satisfied is our utmost priority.

Betygsatt 5 av 5 stjärnor

Recall repair done quickly and car…

Recall repair done quickly and car washed and hoovered which was a nice surprise!

19 mars 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Leatherhead

Svar från Brayleys Cars - Brayley Honda Leatherhead

Hi Sue, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Betygsatt 5 av 5 stjärnor

Very satisfactory.

Good, polite, service team.
Work carried out professionally and as requested.

19 mars 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Leatherhead

Svar från Brayleys Cars - Brayley Honda Leatherhead

Hi Sarah, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Betygsatt 5 av 5 stjärnor

Excellent all round

I bought a well priced low mileage used Honda Jazz from Brayleys in Leatherhead at the end of 2024 - it's going very well after a few months of driving. Everything from arranging a test drive to purchasing the car was handled in a friendly efficient manner by Amanda and her colleagues and it was well worth the effort of driving up from the south coast to test drive & buy the Jazz. Ten out of ten all round.

29 november 2024
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Leatherhead

Svar från Brayleys Cars - Brayley Honda Leatherhead

Hi Dave, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Betygsatt 5 av 5 stjärnor

I arrived early and the car was taken…

I arrived early and the car was taken in immediately. Friendly staff

19 februari 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Leatherhead

Svar från Brayleys Cars - Brayley Honda Leatherhead

Hi Kathleen, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Betygsatt 5 av 5 stjärnor

Service and MOT

Collection was on time and i was kept informed of any work needed.

13 februari 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Leatherhead

Svar från Brayleys Cars - Brayley Honda Leatherhead

Hi Barclay, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Betygsatt 5 av 5 stjärnor

Great car great customer service

Purchase of a new car was smooth and efficient. I was kept up to date with progress. Amanda at Honda Leatherhead was friendly, efficient helpful and a pleasure to deal with

11 februari 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Leatherhead

Svar från Brayleys Cars - Brayley Honda Leatherhead

Hi Hilary, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Betygsatt 5 av 5 stjärnor

Car service & MOT

Car service & MOT. My car was collected from my home and delivered back to me on completion of the service. Everything went well with good customer service all round from Bailey’s.

5 februari 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Leatherhead

Svar från Brayleys Cars - Brayley Honda Leatherhead

Hi Rupert, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Betygsatt 5 av 5 stjärnor

Easy and professional

30 januari 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Leatherhead

Svar från Brayleys Cars - Brayley Honda Leatherhead

Hi Anne, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Betygsatt 5 av 5 stjärnor

Well what can you great salesay about a good…

Well what can you say about a good service from start to finish. The sales person Amanda was great she talked me all through the sale process and about the condition of the car. Excellent

17 januari 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Leatherhead

Svar från Brayleys Cars - Brayley Honda Leatherhead

Hi Richard, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Betygsatt 5 av 5 stjärnor

It pays for dealerships to ahve good salespeople

Clarence made all the difference to our experience. He was friendly, knowledgeable, honest and thorough.

10 januari 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Leatherhead

Svar från Brayleys Cars - Brayley Honda Leatherhead

Hi Yuuichiro, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Betygsatt 5 av 5 stjärnor

Excellent Service

Brayleys Service department fixed car under warranty exactly as promised- Excellent!

9 januari 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Leatherhead

Svar från Brayleys Cars - Brayley Honda Leatherhead

Hi Roy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Betygsatt 5 av 5 stjärnor

Fantastic Dealership

We found a car through Honda UK and everything was done over the phone with Clarence and Phil at Brayleys Honda leatherhead. It was so simple, we were kept informed about everything along the way and arranged to collect the car a week later. Upon arrival it was sat ready to go, nice and clean and presented very very well.

Great friendly team.

4 januari 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Leatherhead

Svar från Brayleys Cars - Brayley Honda Leatherhead

Hi Danny, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Betygsatt 5 av 5 stjärnor

Superb Service

Needed lights replacing on my old Honda Jazz. Easy to book an appointment, waited whilst it was done within half an hour. Four lights replaced at very reasonable price. Superb service.

30 december 2024
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Leatherhead

Svar från Brayleys Cars - Brayley Honda Leatherhead

Hi Kate, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Betygsatt 5 av 5 stjärnor

EXCELLENT

Communication excellent
Pickup and delivery excellent
MOT update excellent
Time taken for service and MOT excellent
Car cleaned inside and out excellent
Ease of payment excellent
Up-selling for minor extras not keen.

12 december 2024
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Leatherhead

Svar från Brayleys Cars - Brayley Honda Leatherhead

Hi Margaret, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Betygsatt 5 av 5 stjärnor

My experience with Brayley Cars was…pleasurable, and fruitful.

My experience with Brayley Cars was very brief, but I was extremely impressed with the professional way Amanda dealt with the purchase of my car. She was very personable, patient and helpful, and we reached a deal with which I am very satisfied. I’m hoping to have many years of trouble-free motoring ahead!

11 december 2024
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Leatherhead

Svar från Brayleys Cars - Brayley Honda Leatherhead

Hi Rita, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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