From beginning to end the service at Bradley’s Bushey was first class. From first discussing suitable models to the final handover of my new car and all the ‘paperwork’ stages in between service was a... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The service from booking the car in right through to collection was very straightforward and efficient. Michael was managing the service process with me. He clearly explained some additional works t... Se mer
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Nice welcome with quick car acceptance with T/c later to advise matters for consideration. Had car for mot and service for 7 hours. New valet service not quite top class. Attentive staff. Good custome... Se mer
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The very helpful and friendly staff make the whole experience easy and pleasant. The work was done quickly and efficiently. The video report of the tyres and underside of the car is interesting. I’m e... Se mer
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Företagsinformation
Skrivet av företaget
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kontaktuppgifter
High Road 46-52, WD23 1GQ, Bushey, Bushey Heath, Storbritannien
- 02089503311
4,5
Utmärkt
305 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 31 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very satisfied from start to finish
Very satisfied from start to finish, quick, efficient service.
12 augusti 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Bushey
Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Svar från Brayleys Cars - Brayley Honda Bushey
Hi Michael, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Annual service review
Service went smoothly and I was kept informed with its progress. Nothing felt rushed. The staff were very helpful and friendly.
7 augusti 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Bushey
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent service
As I was told service done. Called with extra issues and discussed before agreed to go ahead.
4 augusti 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Bushey
Hi Siva, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The sales rep Robert did a great job in…
The sales rep Robert did a great job in helping us find the right car and the discounts available were very welcome.
4 augusti 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Bushey
Hi Stephen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Happy overall
Very happy with our used car purchase from Brayleys Honda Bushey.
Initial contact and test drive excellent. Gonçalo was courteous, knowledgeable and not at all pushy, which we appreciated.
We were transferred to a different colleague once we had chosen a car to purchase. On the whole this went well, but there were a few issues with the preparedness of the car and with the information we should have been given when we collected it. Everything was sorted out promptly but we felt this part of the purchase should have been done more thoroughly, hence the dropping of one star.
2 augusti 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Bushey
Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Service to the car and communication…
Service to the car and communication about servicing was good, however the staff in the showroom are most unwelcoming, A smile would not go
amiss.
1 augusti 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Bushey
Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Honda had issued a recall of my Honda…
Honda had issued a recall of my Honda Jazz to fit a replacement "brake operating simulator pressure sensor" so I booked this with Brayleys who sold me the car new, a few years ago. Brayleys were unsure how long the job would take but finished it quicker than expected. My only gripe would be that in these situations Honda ought to minimise the inconvenience to the customer by arranging the collection of the vehicle and subsequently bringing it back, rather than putting me to the trouble of giving up a large part of my day and potentially incurring travel expenses.
30 juli 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Bushey
Hi Jon, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Excellent punctuality…
Having booked my appointment I arrived and my car was punctually attended to. My wing mirror was replaced and my home screen sorted as well as the battery for my remote. I was able to drive away after thirty five minutes.
30 juli 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Bushey
Hi Miss Goldberg, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
straight forward service
straight forward service. No hidden surprises
25 juli 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Bushey
Hi Katie, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
CAR SERVICE
The service was good, except for the replacing of the two front tyres, which wasn't your fault of course, but it still heart's
Crown honda always do a good job, keep up the good work gents and lady's.
22 juli 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Bushey
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Svar från Brayleys Cars - Brayley Honda Bushey
Hi Malcolm, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Svar från Brayleys Cars - Brayley Honda Bushey
Hi TR, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
How dissapointing!
Not even one star.
It was absolute rubbish how my purchase was done at a Honda dealer. The salesperson was so unprepared, delusional, unprofessional and dissapointing. Never again!!!
10 juli 2025
Omdöme utan inbjudan
Polite and efficient service.
14 juli 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Bushey
Hi Devi, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Better than expected
My car had brake recall fixed promptly and was ready for me, as was the courtesy car I used in the meantime.
I was very pleased with the service.
14 juli 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Bushey
Hi Janet, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Contact with Brayley …
My First contact with Brayley was Robert. He is a patient helpful gentleman and knows his job. This proves the quality of the Company as well. Robert went out his way so that I could get my new Honda HRV.
I would Recommend Brayley to any one who wants to buy a car. Excellent service.
9 juli 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Bushey
Hi Samuel, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Bad & Good of people
We didn't like the sales technique of Robert Battat - he gave us a PX value over the phone which secured the deposit -which meant we drove 60 miles to the dealership, When he inspected the vehicle he informed us how well our vehicle presented and that it was better than expected - Then he offered minus £500, he then denied he offered the original number to wife on the phone and to us in person -(Charlatan).
Other staff then had to resolve the issue - Andy Parks aftersales manager, who was excellent and David Carter to conclude the purchase.
They fitted factory mats free of charge.
12 juli 2025
Omdöme utan inbjudan
Car was recalled for a fault in the…
Car was recalled for a fault in the fuel pump. Work was carried out in one day. It did take me quite a long time to get through via phone to book the car in - I suggest that the company needs more staff on the phone lines - this seems to have become an issue since they have Ben taken over by Brayley’s, as I never had the issue when it was Crown Honda. I suspect they now use a call centre . I received a call to collect the car late afternoon. Previously when any work has been done it has been washed before pickup, this hadn’t been done this time. Collection was quick and easy - staff in the branch are very friendly and easy to deal with.
7 juli 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Bushey
Hi Joanna, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
The job was done in good time
The job was done in good time. The person I spoke to was very helpful.
4 juli 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Bushey
Hi Vivien, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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