Easy check in for service. Clear explanation of findings. Personally escorted back to my vehicle which was immaculately clean after service. The only drawback is the difficulty in parking at the locat... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The booking an appointment procedure was very quick and easy. From the moment we arrived at our appointment we were made to feel very welcome by Andrew. He was very friendly throughout and explained e... Se mer
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There were a couple of minor financial issues to begin with, but Tony Johnson was excellent at keeping me informed every step of the way. Even when he was away, Danny Marino stepped in and proactively... Se mer
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Not an enquiry but an appraisal to Craug penistton. I've a fairly old renault wind in good condition. However, next to nothing on Google regarding this renault type. Because of his endeavors, on... Se mer
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Företagsinformation
- Bilhandlare
- också i
- Bilreparation
- Butik med begagnade reservdelar för bilar
- Återförsäljare av begagnade bilar
Skrivet av företaget
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kontaktuppgifter
17 Barnsdale Drive, MK4 4DD, Westcroft, Storbritannien
- 01908 866200
4,5
Utmärkt
210 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 27 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bought a second hand car
Bought a second hand car from Mazda- the service was impeccable, efficient and reliable. Ben went out of his way to make sure that the process was painless and always answered any questions I had. He met all of the criteria I had for a car and the experience of buying was really good. Really recommend Mazda at Milton Keynes.
17 november 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for your great review. We're delighted to hear that you received first-class service from Ben and will be sure to convey your kind comments to him.
Recommend Brayleys Milton Keynes
Joe at Brayleys Milton Keynes was super informative and very helpful when we attended to test drive some Dacia cars. We subsequently bought a Duster and the whole process went very smoothly, part exchanging
our previous car and receiving our brand new Dacia.
10 november 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Dacia Milton Keynes
That's brilliant to hear! We appreciate your custom and will be sure to convey your kind comments to Joe.
Professional, helpful and outstanding service and staff
Very friendly and helpful staff. Gave unbiased advice. I made an order for a car and then changed my mind to another model. This was no problem and the new car was supplied with no issues. I am really pleased with My Dacia Duster. It has plenty of room and is a pleasure to drive. I had a couple of extras fitted: spare wheel and dog bars. They took a little time to arrive however, they were fitted straight away. In short the staff are great, the cars are brilliant, the service is outstanding and the deal I got was good. I highly reccommend them.
21 juli 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for taking time to leave such a great review - it's much appreciated by the team. We are pleased to hear that your enjoying your new Duster - don't hesitate to let us know if we can be of further assistance.
Friendly
Friendly, professional. Can't fault the servicing. I notice the improvements while driving. The mechanics do a first class job. Highly recommended.
31 oktober 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for your great rating and review. We're delighted to hear that your car is performing well and look forward to seeing you in future.
Customer Service
The salesman, Joe Fountain was excellent explaining everything. I caught covid so couldn't pick up my car, but Joe delivered it and took my old car and he will be coming back to go through the cars functions. I couldn't have had better customer service.
30 oktober 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for your great feedback. We are pleased to hear that you were well looked after and will convey your kind comments to Joe.
Joe was really informative but not…
Joe was really informative but not pushy. Great experience.
Highly recommend
23 oktober 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for your great rating and review. We're delighted to hear that your experience was positive and will convey your kind comments to Joe.
Service excellence
18 oktober 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much - your great rating and review are much appreciated by the team!
Excellent service
Excellent service; price quoted in advanced. Was able to wait for the service. Staff very friendly and helpful
25 september 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Dacia Milton Keynes
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The team were very helpful and…
The team were very helpful and everything was sorted with ease
23 september 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Dacia Milton Keynes
That's great to hear - thank you very much for rating and reviewing your experience so highly!
Great experience
Great experience. Joe was friendly, polite and patient in supporting my car purchase. Not pushy, well informed re the cars available and proactive in following up requests or questions.
Thank you for all your help!!!
22 september 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for your great rating and kind comments, which we will convey to Joe. Your custom is appreciated and we look forward to seeing you in future.
Service was scheduled quickly for a…
Service was scheduled quickly for a date and time that was convenient.
Car returned spotless after service.
11 september 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Dacia Milton Keynes
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
service and mot…
Brought my car in for a service and mot booked in for am. Arrived at 8am to be told its an all day appointment and would be done by 4.30pm which is ridiculous. Car was serviced and mot done by 12.30 and invoice printed at 12.40 but still took 3hrs to call me to tell me my car was ready for collection. Not happy at all about this but why when a Car is left at 8am should it take 7.5hrs to get it returned.
11 september 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Dacia Milton Keynes
Thank you for your review. We're sorry to hear that you were disappointed by your experience. We use daily bookings so that we are able to maximize our workload, which enables us to remain competitively priced. However, we have a few slots each day when bookings can be made on a 'while you wait' basis, and if you make clear when booking that you require one of these, we will accommodate if possible. The delay in contacting you was likely the result of delays in our wash bay - in future, if you are happy to forgo your car's complimentary wash, further time can be saved. Kind regards.
Really helpful staff and great value…
Really helpful staff and great value for money. The people at Brayleys have always serviced and sold my cars well and listened to the problems I've had (only software with my EV). LOVE my Zoe 135GTLine! Perfect car for me.
21 juni 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Dacia Milton Keynes
Hello and thank you very much for leaving such a great review. We love your Zoe too and hope to look after it for many years to come!
Many Thanks Danny Marino
From original meeting Danny Marino was clear giving information, not just at point of sale, but through whole purchase process. Whenever there was news he passed that detail on. Yesterday when we collected the car all went smoothly in handover including a detailed presentation of the car and all its driving and technical options
16 juni 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for taking time to rate and review your experience so positively - Danny and team are working hard to ensure they deliver the best possible customer service so your feedback is very valuable. Thank you again!
Great service …
Great service(thanks Jack) from order to collection a Swift and Professional no stress approach of the purchase of my mums new Car.
Highly recommend if your shopping for a car in Milton Keynes.
31 maj 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for your great rating and review; we're really pleased to hear that your purchase experience was positive and will convey your kind comments to Jack. Don't hesitate to let us know if we can be of further assistance.
Svar från Brayleys Cars - Brayley Dacia Milton Keynes
That's great to hear - thank you ever so much for rating and reviewing us so highly!
5 stars for Danny……
Danny provided 5star customer service, excellent communication and managed my expectations with the long delays in the new Dusters arrival. He provided extra support, going up and beyond what would have been expected. Thank you Danny!
It was disappointing that Dacia did not provide a formal apology, explanation or any contact during the 12 month wait. If the review was based solely on them it would be 1 star.
The car itself, so far (day 3) has exceeded my expectations!
16 mars 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Dacia Milton Keynes
Danny will be thrilled to receive your kind comments. As for us, we're delighted that you chose to purchase from Brayleys, appreciate your patience and are delighted to hear that you're enjoying your new car. We're sorry that the Dacia UK team weren't responsive and will ensure that your experience will be conveyed to them.
Polite and helpful,car serviced…
Polite and helpful,car serviced 5/5,Thankyou.
20 februari 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for leaving such a positive review - we look forward to seeing you again!
I would recommend Brayley’s MK
This is my second time purchasing a car from Brayley’s and the process was very smooth (hence why I returned to them). Danny was my sales advisor and he was able to answer all my questions and help me get the best deal that worked for me. He was patient with me (nothing worse than a pushy salesperson in my opinion) and if I ever need to purchase a car in the future I wouldn’t hesitate to return to Brayley’s.
21 februari 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for your kind review - it's much appreciated by Danny and the team. We're delighted that you returned to buy another vehicle from us and look forward to looking after your future motoring needs. Kind regards.
Starting Problem on my CX-30…
Thank you for you assistance today regarding my battery problem on my CX-30. Having spoken with Neil in the showroom he kindly managed to identify the issue and fitted a new one to get me going again.
Thank You Neil and well done Brayley
3 februari 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Dacia Milton Keynes
Hi Bob, Thank you for your review, we are very glad we could help with fixing the issue. Please let us know if there is anything else we can do for you; we are more than happy to help!
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