Offering something that is not available. Offer a substitute, but never send it. Ask how they did when they've messed me about for over a week! I better get full money back! No delivery. Poor communic... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent pricing, item as described and unmarked. Battery seems ok too. Shipping was faster than expected tbh. Only -vs, if was picky, were a poor response to a query i had about the order, and... Se mer
Ordered a product with next day working delivery (extra £10 cost). Nothing delivered over the next 2 working days and no update since original order confirmation. I have contacted via email and... Se mer
Stumbled upon this company whilst trying to find a UK based supplier of my first choice phone. Usually, I buy from well known names but they could not provide. Researched the reviews, which were very... Se mer
Företagsinformation
Skrivet av företaget
At BoxedTech our team are comfortable being behind the scenes and letting our website do the talking. But sometimes people want to know more. We are mad about Tech – our daily mission is to search the world for awesome products at unbelievable prices using our trusted network of suppliers. Our service team’s job is pretty simple – they make sure the only thing you need to think about is enjoying your new purchase.
Kontaktuppgifter
Britannia House, Pier Road, TW14 0TW, Feltham, Storbritannien
- 0800 195 2641
- help@boxedtech.co.uk
- www.boxedtech.com
3,1
Medel
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service and pricing from…
Great service and pricing from BoxedTech was skeptical at first but will definitely use them again for future products
15 november 2020
I really can't fault the service
I really can't fault the service. Delivered the next day. Brand new device as expected. Would use them again. Thanks!
15 november 2020
excellent quick transaction quality…
excellent quick transaction quality product at a great price
15 november 2020
Good customer service
Sadly unable to sort out the issue with the phone but good customer service, very prompt and efficient.
15 november 2020
Poor customer service & delivery using…
Poor customer service & delivery using DPD Local. The combination of both companies & communication from both was very poor. The expected delivery time was given when I was at work (12 hour shifts in ICU) with no ability to communicate with them on the day of delivery. Instead of attempting re-delivery I was informed by customer services that delivery had been attempted three times already, which was impossible from the date of order, the customer service team at boxedtech was very rude & did not help. Other than suggesting as I’d missed three deliveries (which was clearly not true) & I had to pay for further delivery attempts. & although I did receive a full refund it was delayed due to neither company accepting they were in possession of the item. Extremely frustrating to say the least. Customer service was absolutely terrible and even implied I was lying about missing the number of deliveries I had missed. This was the main reason I requested a refund. I think an apology would be better than a crap excuse & leaving the blame entirely with the delivery company.
15 november 2020
Svar från BoxedTech.com
Hi Andy, we explained that DPD told us they attempted delivery during normal hours, and it failed and the parcel was sent back to us. We did raise with DPD that you mentioned only one delivery attempt was made, but unfortunately there is nothing we can do once DPD start the return process. We offered to resend the delivery for free or refund. The day we received the returned delivery from DPD we refunded your account and notified you by email. We do sincerely apologise for the experience.
Good service delivered on time
14 november 2020
Extremely pleased...
I have been extremely pleased with the mobile phone that I bought from Boxed Tech. The price was competitive, the product is of a high quality, and the customer service I found to be very helpful and thoughtful.
My only reason for not giving the fifth star was down to the delivery. The promise was for free next day delivery, but I ended up waiting four days for it. That said, it wasn't the fault of Boxed Tech, rather it was the courier service that they use, and Boxed Tech's customer service were most helpful in chasing it on my behalf.
12 november 2020
BOXEDTECH FANTASTIC
My New Samsung A21S was delivered before the delivery date and I am absolutely delighted that has exceeded expectations.. Very Speedy delivery and with ease of shopping online with Free Delivery. Very Excellent service especially for a 1st time customer myself. With a great range of Smartphones, Tablets and Phone Accessories. Highly Recommended and Excellent Value for Money.
12 november 2020
Great to do business with
Great to do business with. Items as described and delivered early. Great price as well.
10 november 2020
Extremely fast delivery
Extremely fast delivery. Item just as described. Highly recommended!
10 november 2020
Great and quick service
Great and quick service. Had a few problems with the delivery company but Boxed Tech helped clear it up. Quality phone, no faults. Would definitely recommend.
10 november 2020
Speedy delivery and good service
Speedy delivery and good service. Instruction manual not in English though which was slightly unfortunate
9 november 2020
Ordered a phone one day and within 36…
Ordered a phone one day and within 36 hours it arrived. No problems. Well done. Easy.
9 november 2020
Good Service
Good Service.
Arrived in good time, was a slight delay in shipping, but I got an email to let me know, and it was still here very quickly! Product was in perfect condition, exactly as described.
9 november 2020
Superb service and product
Superb service and product, asked for a VAT invoice, Paul very helpful, informed me it would be sent once dispatched. Will definitely order again.
8 november 2020
Prompt delivery
Prompt delivery. well packaged. Speedy reply to my emailed questionson a Sunday despite site being officially open only Mon-Fri.
8 november 2020
I ordered a honor 8s phone for a…
I ordered a honor 8s phone for a birthday present and it arrived very quickly, in around 2/3 days.
The website was easy to use & the different payment options was a bonus too.
Cant fault anything.
7 november 2020
Detta är Trustpilot
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