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Arrived not functioning properly
Svar från bougerv.com
Hi, we are sorry to hear about this problem. BougeRv always insists on providing customers with quality products and services. And keep a close eye on our contact email progress. If your problem is still unresolved, please feel free to keep in touch with us. Have a good day!
Works well as advertised. Holds fridge and freezer temps. Looking forward to eating ice cream on the road! Has to be better than dealing with the mess of conventional ice chests. Thanks!
Built solid and works great. No complaints.
Quality of item is great but company has ZERO customer service, shipping is horrible and communication worst I’ve ever experienced.
Svar från bougerv.com
Hello, we apologize for not responding to your question in a timely manner. BougeRv is constantly improving the level of customer service and any valuable advice from you is of great importance to us. Hope there is still almost a better service for you. Great day!
Good product. Very slow customer service.
Svar från bougerv.com
Hello. We are ashamed to hear that you were dissatisfied with BougeRv's customer service, and it makes us realize that there are still many shortcomings. We will continue to follow up and summarize the communication records with you to find areas that can still be improved. Hopefully there's still a chance to make up for the shortcomings. Looking forward to your reply.
Works well for what I use it for.
Best cooler that money can buy, especially at that price!
Good build quality comes complete with hardware.
I used the unit on a 1 1/2 month camping trip. I camped the entire time using the unit as my only source for cooling. I placed the unit on the floor in front of the backseat in the well of my Lexus 350 RX. My power source the whole trip was a GoPro Power Station rated at 650 Watts. I regularly switched between the power station while idle and my car battery while driving. I kept the unit temperature at 32° and performed well with inside temperatures ranging between 29° and 43° depending on if I ran out of battery. The unit used a bit more power than I expected sometimes using up to 80 watts on start up. and on one occasion while plugged into the car battery overnight it did drain my car battery. This was a surprise however it was a minor incident since a jump was readily available. I had the unitb correctly, set up at Econ and low, I believe and the power saver should prevented this? The Temperatures inside the suv ranged from 85° during the day down to 55° at night .during the trip the unit maintained it’s temperature ranging from 45 -29F. I would recommend an LED light be put inside the unit and that a spring lid be used to keep the top lid open and or closed. I am not sure that because the unit drained my car battery on one occasion, the unit may be defective. I would appreciate you looking into that, because in a remote situation, that would be a big deal . On this trip electricity and battery power sources were readily available to recover my car battery and the power station. I am not sure if an insulated cover would be more trouble then it would be worth and because of the limited space in which my unit was placed. Please contact me to further review the drained car batter incident….
Svar från bougerv.com
Hi, Thank you for taking the time to provide us with detailed feedback on your experience with our products during your camping trip. We apologize for any inconvenience, especially regarding the unit draining your car battery. The power consumption during the start-up phase may indeed be high. Try to use the refrigerator or set the power-saving mode to avoid such problems after the car is started. Hope it helps!
This MPPT controller is easy to set up and use. It can be used with any votage from 12v to 48v. It also seems to be well made.
Well made, cools quickly, reasonably priced. A good 12 volt fridge!
Nice addition to our small fridge in our Class B. Cools down quickly. Fast shipping!
Arrived promptly and works pretty well. It has struggled to get down below 15 degrees. All in all very pleased with the product so far. But while the product is good, the customer service was very sucky when I tried to enquirer about why the battery (ordered afterwards) took weeks to arrive and got no response at all when I tried to get the (apparently mythical) external charger for the battery. So products good - customer service sucks rocks.
Probably would be a good unit, if I didn't have to take it apart and repair it when it arrived, so it would even work. They didn't connect all of the wiring to the compressor. Bad quality control! The company wouldn't take it back and send me a new unit. Customer service just told me to take it apart and see if I could find something wrong and fix it myself.
Svar från bougerv.com
Hey, we are sorry that there are some details in the production of the refrigerator that caused the refrigerator to make noise, but this will not affect the work of the refrigerator as a whole, but we still attach great importance to this issue and will further feedback to the relevant departments to strictly control the quality of the product. Hope to get Your understanding. Have a good day!
It charges my Batteries just fine but its constantly resetting itself. It goes from full charging to zero that slowly climbs back up to full charge every few seconds This delays the amount of time it takes to charge my batteries.
It works great. I use it every week to transport food to my camper in south Jersey.
It works great! Keeps my drinks at 33 degrees consistently. Always perfect and ready to drink.
Works very well and is intelligently designed.
My only complaint is I was actually in the market for a 75qt or larger, and Bouge RV didn’t offer that option. Hopefully they will in the near future
Great portable refrigerator. Built in bottle opener, adjustable pull handle, cutting board, I love it..
