Bosma Omdömen 

97
•
TrustScore 2.5 av 5

2,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Not working in Europe Support don’t answer or reply Back in the days the features were good but not anymore No firmware update Not real life compatibility with Alexa ( some features but clunky... Se mer

Betygsatt 2 av 5 stjärnor

The X1 cameras are incredibly frustrating to connect! My frustration level has been at its peak trying to pair the camera to WiFi—one hour, two hours, and even the next day, the same struggle. W... Se mer

Betygsatt 4 av 5 stjärnor

Although, it no longer works as intended; the Bosma is still used to lock our front door, manually. I like the concept of the unit, indeed, that’s why I haven’t removed it. My 3 teens couldn’t unde... Se mer

Betygsatt 4 av 5 stjärnor

I initially received incorrect item, but once I contacted Customer Service, the correct item was sent promptly. Upon receipt of correct item, it was very easy to setup and use the Gateway. There was s... Se mer

Företagsinformation

  1. Elektronikföretag

Skrivet av företaget

Bosma is a designer and manufacturer of smart home products. For the past 5 years, we have introduced various products to the market including indoor/outdoor security cameras, video doorbell, smart door lock, sensors, and lighting,


Kontaktuppgifter

2,3

Dålig

TrustScore 2.5 av 5

97 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,3

Alla omdömen

(97)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

The Sentry +Aegis combination is a quality product, easy to install and operate.

The combination doorbell with fingerprint recognition and deadbolt actuator are a good value. At first, I connected the lock to the door, then connected it through a Bosma hub. The device would work manually, but was unable to connect it to voice assistants, (Alexa or Google). This is even though the hub was recognized. Once I connected the camera/doorbell to power, then I was able to quickly and easily get voice control to work. The connection has been operational for approximately three days in total now, and have only once had to reset my voice activation sequence, as the lock/hub was unable to understand my voice activation code. Once I easily reset the code, the devices are again responding correctly.

14 maj 2021
Betygsatt 2 av 5 stjärnor

2 day shipping - Big NO!

2 day shipping was using the USPS. We received in 5 business days. Camera is our 2nd one. The first unit is fine however the 2nd shows a pink coloration to all live and recorded video. Adjusted all settings nothing makes the pink go away? Also this second unit refuses to find door contacts. When I emailed for a tracking number on late shipping I received a snarky email in reply. I will ask for a replacement unit. Not optimistic about the outcome...

13 maj 2021
Logotyp för Bosma

Svar från Bosma

We're sorry for your experience. Based on the email history, it seems that your order was placed on Thursday Apr. 29th, and we shipped it on the same day. The order was delivered on Monday May 3rd, which is 2 business days considering the weekend in between. An email with the tracking number should have been automatically sent to you when it's shipped, please check if it's in the spam/junk folder if you couldn't find it in the inbox.

If you have any issue with the camera, please contact us at support@bosmasmarthome.com and we can assist you further.

Betygsatt 4 av 5 stjärnor

Good Efficient Service even in a Pandemic.

I was first introduced to Bosma through their crowdfunding startup. I've now purchased the Aegis Smart Deadbolt Lock, the Sentry Camera Doorbell, and the Fingerprint Scanner attachment.

I had a few problems getting them all integrated together and ended up "bricking" the Sentry (they had to send me a replacement). They provided quick efficient service considering we are in the middle of a global pandemic.

They walked me through troubleshooting integrating all of the modules together and helped me get them all working.

16 april 2021
Betygsatt 4 av 5 stjärnor

Recommend

I highly recommend the Bosma aegis and doorbell. Though I have not gotten the doorbell connected yet will be having an electrician come in to do that for me soon. My only wish would be Bosma get on the HomeKit list of Apple. One of my favorite features is the auto unlock feature on the aegis lock.

17 mars 2021
Betygsatt 2 av 5 stjärnor

Event Detection Zones NEEDED

You need to develop a detection zone setting on the doorbell cam so that users can choose a specific area for activity to generate a logged event. Users that live on busy streets with doorbell cams facing the road have way too many unnecessary events. Accordingly, the excessive event notifications eventually render the function useless because the user never believes it is an activity that should be reviewed.

5 mars 2021
Betygsatt 4 av 5 stjärnor

Once I learned the app

Once I learned the app, including the new one (the learning curve for me was rather high), it was easy. Had some trouble with blue tooth connections. Now that it is working, I have no complaints. Directions could be made simpler.

4 mars 2021
Betygsatt 5 av 5 stjärnor

Bosma Sentry Video Doorbell

Bosma Sentry Video Doorbell is an excellent product.

3 mars 2021
Logotyp för Bosma

Svar från Bosma

Hi Carluto, we're sorry about the issue. Could you contact our customer support at support@bosmasmarthome.com and we can troubleshoot for you? Thank you.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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