Not working in Europe Support don’t answer or reply Back in the days the features were good but not anymore No firmware update Not real life compatibility with Alexa ( some features but clunky... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The X1 cameras are incredibly frustrating to connect! My frustration level has been at its peak trying to pair the camera to WiFi—one hour, two hours, and even the next day, the same struggle. W... Se mer
Although, it no longer works as intended; the Bosma is still used to lock our front door, manually. I like the concept of the unit, indeed, that’s why I haven’t removed it. My 3 teens couldn’t unde... Se mer
I initially received incorrect item, but once I contacted Customer Service, the correct item was sent promptly. Upon receipt of correct item, it was very easy to setup and use the Gateway. There was s... Se mer
Företagsinformation
Skrivet av företaget
Bosma is a designer and manufacturer of smart home products. For the past 5 years, we have introduced various products to the market including indoor/outdoor security cameras, video doorbell, smart door lock, sensors, and lighting,
Kontaktuppgifter
46707 Fremont Blvd, 94538, Fremont, USA
- 8009760881
- support@bosmasmarthome.com
- www.bosmasmarthome.com
2,3
Dålig
97 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Camera doesn't connect and are…
Camera doesn't connect and are malfunctioning right out of the box.
21 december 2023
do not buy from Bosma
Regarding their Aegis product: In the two years I had it, it failed 3 times. The final time it failed it was out of warranty, but thankfully my credit card's extended warranty coverage reimbursed me for the cost.
The keypad/fingerprint reader did not work more than 50% of the time.
Furthermore, if you need tech support, it is nearly impossible to reach someone live, and there is not even a voice mail box.
27 november 2023
Still haven't responded to my email.
13 november 2023
The product I purchased was fine and…
The product I purchased was fine and minimal issues to install. The problem is the ticket that has been open 7636 for almost 8 months is still unresolved.
11 september 2023
Very knowledgeable and helpful…
Very knowledgeable and helpful representative. Understood my concern and proposed an acceptable solution
18 augusti 2023
Couldn’t get the camera to pair.
26 maj 2023
They got better!
20 juni 2023
Received replacement parts, Shipping cost expensive
Received all necessary replacement wires however the shipping costs were astronomical for the size of the package. The shipping cost was more costly then the replacement part itself
20 juni 2023
Products are still under development
They are selling products that are still under development, do not work as advertised, and have no printed instructions except for their app. There are no instructions on how to use their app either.
22 juni 2023
door unlocks and locks
the lock on the front door unlocks and locks by itself. In the living room watching tv and the front door unlocks. the auto lock was disabled since installation. this happens a few times in a week. just yesterday, lock won't connect to open, had to manually open the lock. connection on the app says error on it. i'll have to reset this lock, now.
1 maj 2023
Website was easy to order from
Website was easy to order from, product arrived quickly, and everything is working perfectly!
10 april 2023
Good product.
I had bought the bundle package the doorbell and the Smart lock. Customer service was very good and prompt. Would recommend this product?
2 mars 2023
Changing from August to Bosma
Easy for me to install as I was using August. But the features are much better and improved.
22 februari 2023
No action has been taken to replace my…
No action has been taken to replace my defective door sensors or refund my money. This is extremely disappointing given that I have been a repeat customer and had planned to continue to be so. Yet, I've never been given a return authorization despite repeated and lengthy email contacts. I tried to connect as instructed but was unsuccessful. I suggested comping me with the pet camera that I unsuccessfully tried to order. Nothing.
20 november 2022
The access to the front door with ease.
The east access to the door by unlocking as I approach was wonderful. Easy installation.
5 december 2022
Door and window sensors do not work…
Door and window sensors do not work with Sentry doorbell camera. I purchased and found out several days later, when Bosma finally responded to my questions regarding compatibility. In the absense of information on the web site, I made purchase thinking Bosma is compatible with Bosma - maybe not so after all.
28 november 2022
One of the 4 cameras I purchased was…
One of the 4 cameras I purchased was defective. The company was very helpful in identifying the problem and sending a replacement. They were always prompt and always immediately responded when I called.
7 november 2022
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