James, at Tunbridge Wells was extremely professional and thorough. Although I did not purchase hearing aids l cannot recommend him highly enough for his patience and attitude . A credit to Boots.
Plats
Byt platsBoots, 7-11 Calverley Road, TN1 2TE Tunbridge Wells, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
From my experience to day has been nothing but superb 👌. James Brand who has seen me on each visit has been so helpful and provisional and listened to any concerns that I had
My hearing test was thorough and I felt confident that a proper judgement of my hearing loss was being made. The audiologist, James Brand, was polite, courteous and very professional throughout, and t... Se mer
I had a consultation with James which was very thorough and informative And for the first time a full explanation of how the hearing aids worked I was very pleased with his explanation and enthus... Se mer
Företagsinformation
Skrivet av företaget
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Kontaktuppgifter
Boots, 7-11 Calverley Road, TN1 2TE, Tunbridge Wells, England, Storbritannien
4,6
Utmärkt
34 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A Good Experience
The audiologist was helpful without being pushy & explained everything well. I couldn't fault her
3 juli 2024
My hearing assessment appointment with Divya
My hearing assessment appointment with Divya was well organised; at the appointment, Divya was very professional, efficient and friendly. Then at my appointment, a week later, when I my hearing aids were delivered / fitted, everything was explained to me very well and I felt that I was being and would be very well looked after.
18 maj 2024
Easy to book hearing test
Easy to book hearing test, swift follow up, helpful audiologist.
20 april 2024
buyer and user…
I am an experienced aids buyer and user and I found my consultation extremely, thorough, comprehensive, professional and .
10 april 2024
Shintia was most thorough
Shintia was most thorough in all details in setting up the hearing aids.
No one could ask for more !
15 mars 2024
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Went in to buy a pack of wax filters…
Went in to buy a pack of wax filters for my hearing aid, only to be told they don't stock any and I have to order online (and pay for postage of course).
Ridiculous, especially when you think about those who may not have access to the internet or who struggle to use it and rely on the high street. How difficult is it to put these on a shelf or keep them in a drawer? They are not exactly short of space in there.
I hope they reconsider.
7 november 2023
Omdöme utan inbjudan
Svar från Boots Hearingcare - Tunbridge Wells
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Friendly caring advice and brilliant service
The audiologist was very friendly caring and listened carefully to my explanation of the issues I was facing. He did not rush me and allowed me time to go and get a coffee and discuss my options with my partner. I returned to purchase the hearing aids and he kindly booked me a further appt. same day for the fitting, this also allowed him to charge them ready for my return. Brilliant service.
8 september 2023
Sean Mulcahy who was your audiologist-…
Sean Mulcahy who was your audiologist- he was straightforward honest and not patronising. Very reassuring and helpful
16 maj 2023
I knew nothing about hearing aids…
I knew nothing about hearing aids except that I needed them. Everything I needed to know was carefully explained and I am confident that the results will reflect the wonderful care I have had so far. I am really looking forward to having my full range of hearing restored.
18 april 2023
Service great but Crazy price for same unit
Service great but price for same unit of hearing aid and after care nearly £400 more expensive. Just crazy.
11 april 2023
Svar från Boots Hearingcare - Tunbridge Wells
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
Very helpful hearing test.
3 april 2023
Recently I found out I am deaf.
I recently found out I am deaf. Boots hearing care were really supportive about it & we’re very welcoming and reassuring.
I highly recommend them! They were able to set up a 4 year pay off plan so I am able to have nice hearing aids and still manage to pay them.
20 januari 2023
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