Boots Hearingcare - St Helens Omdömen 94

I booked a hearing tests at Boots after being told by 3 doctors i just had a blocked Eustachain tube after my flight. I was seen by Sian Wilkins who was lovely and told me the results of the hearing test and she said i needed an urgent referral to ENT and it was only then that the doctors took me seriously. I am now undergoing treatment for sudden sensorineural hearing loss and unfortunately they dont know if it will be successful or not. Sian has rang me today to see how i had got on which i thought was lovely of her and much appreciated. Definately worth booking in if you are concerned and thank you again!

The appointment was, as ever, great. Sian is efficient, effective and knowledgeable. Not only does she give you confidence in the service with these traits, she also is personable and good humoured which means I won't be going anywhere else.

Sian the audiologist made me feel very comfortable and helped me so much with the insertion of the hearing aid. All my questions were answered and I did not feel rushed.0@0

Sian Wilkins has been looking after me and I'm absolutely thrilled with my new hearing aids and TV connector. I can hear everything so much better. She set up all the technology for me and was a delight to deal with. Thank you for everything, Kath

The audiologist was great, she was very patient with my Mum, she made sure my Mum understood everything.
She took time to explain the different kind of hearing aids, and which one she thought would suit her best.
Overall my Mum thought she was excellent.

Excellent service provided by a professional and reassuring audiologist.

Excellent advice and customer service

Everyone friendly, helpful and efficient. Seen promptly on time, no waiting. Sian immediately identified the problem I had been experiencing and in no time my hearing aids were fully functional once again. Thank you Boots Hearingcare!

Sian very helpful and patient and explained things in detail. Very Impressed with after sales and follow up service.

My wife had a problem with her hearing aids.She rang Boots and got a same day appointment with the Audiologist who quickly diagnosed the problem and repaired them.Very pleased with the service.

My husband was having trouble with his hearing - from start to finish the whole process with Boots was very good. The audiologist was very helpful and informative. We would recommend the hearing services of Boots. The hearing aids are very comfortable and my husband is very pleased with them. And l no longer have to repeat myself so he can hear me.

I was seen at my appointment time and Sian at St Helens knew what the problem was with my hearing aid and was able to fix it straight away. She was friendly, knowledgeable and took time to discuss it with me so I didn't feel rushed and she had all the items she needed in stock. Very pleased with my visit.

Exceptional service 👏. Very understanding about dementia issues, and put us both at ease. Very friendly and courteous.

Once again we received the absolute best service from Sian Wilkins at the St Helens store
My dad was having trouble with his hearing aids and as he suffers with dementia it was causing him to be quite agitated
I was given an appointment really quickly and Sian sorted them out in no time
Friendly and professional as always

What can I say? Can't fault Sian Wilkins!

The cord on my right hearing aid that you pull the aid with to get it out had become very frail through wear and tear after nearly 4 years. I was a bit wary of putting it in my ear as I thought it may break it and wouldn't be able to get it out. Fast forward straight to Boots and yes it has to go back to the manufacturers to be fixed. Sian organised a temporary fix so I'm not struggling! Got to say Sian is very helpful and friendly. I'm happy as well so for me it a win win ! Thank you very much Sian

Had trouble hearing properly for a bit. Kept putting it off. Sian at Boots in St Helens town centre , put me at ease. She soon got me sorted out. Am so grateful. Can here things I've not heard for years. Sian is so good. Thank you.

Friendly and professional clinicians.
Always seen on time.
Helpful information and products.

A truly positive experience. Professional, helpful advice. Thorough and unhurried testing. Highly recommended.

I had 4/5 appointments with Sian Wilkins in relation to the fitting of new hearing aids.Sian was extremely proficient and meticulous in making sure the product was exactly right for my particular needs.She had excellent communication skills and a very good sense of humour which made you feel totally relaxed in what can be a daunting experience of realising that whatever product you buy will never replace the body’s natural hearing function.Sian did an excellent job in adjusting the hearing aids over several appointments and can be thoroughly recommended for maximising the benefits of the product to suit my particular needs.