Boots Hearingcare - Sheffield, Meadowhall Omdömen 

Professional and friendly

Phil was professional and extremely friendly. He put me at ease within seconds. He was knowledgeable but didn’t push and allowed me to choose wisely. I would recommend him and his expertise to anyone. Thanks again Phil 👏🏻Sheffield Meadowhall branch.

Taking care & paying attention to the needs of the customer

Excellent service from the gentleman Phil who gave my elderly mother a full hearing test and lots of advice. He wasn't pushy regarding buying hearing aids which was good. My mother was quite at ease, couldn't fault the service she received.

The hearing assessment was very well explained and there was no pressure to go ahead and purchase . The testing and approach of audiologist was appropriate and professional . I found the assessment very reassuring and appreciated being able to practice with the hearing aid for 30mins . Many thanks

Phil, made me feel at ease, explained about my test results, shown me the difference from my 1st test in 2019.
Wow what a difference the new ones are going to make my consultation couldn't have been any better.
thank you Phil 😊

AJ my audiologist was very kind and very knowledgeable. I understood all he said and ordered my hearing aids there and then. Thank you AJ.

Excellent, efficient high quality service . Highly recommend it.

Very helpful staff who advised me and showed empathy. Good choice of various priced high tech hearing aids. Would definitely recommend Boots for hearing aids.

My husband was apprehensive about the whole process of wearing hearing aids .From the initial hearing test to after care in the first month , Chris the specialist was excellent. He explained every part of the process of choosing and wearing the correct hearing aids, he was patient, thorough and helpful. I attended the consultation and fitting meetings and he answered my questions as well as my husbands. There was no ‘hard sell’ for the most expensive product he explained the benefits of all hearing aids.
The after care is also thorough and adjustments made and explained well. In all an excellent service which I would thoroughly recommend.

everything went very smoothly and very pleasant staff were very friendly

Staff were all helpful and kind.Prompt and appropriate.Adudiologist was very thorough and explained audiogram and why he recommended a hearing aid.

The audiologist was very knowledgeable and sympathetic to my needs

Having spent £3500 on hearing aids with Boots I find their after sale service very poor.
You cannot phone the Boots hearing aid department in Meadowhall you have to call a call centre.
Would not recommend Boots hearing department to anyone.
Brian

I was made to feel at ease from the start of the examination.
I was asked many question about my hearing and was listened to.
The following hearing test was thorough and explained well to me
The options to help me to have better hearing was good and explained to me.
I felt pleased and confident with the advise I was given

What more do you expect me to say other than, “Excellent all round service and expertise”.

It gave me the experience of hearing properly and being able to control the volume etc. which is really good. However, it would have been helpful if the audiologist who instructed me with them had spoken more slowly, listened to me when I wanted to speak or ask something and was able to pause and respond to what I was saying or asking.

The experience was great, me and my partner both bought Dior perfume and aftershave for each other, the staff were brilliant with helping us further offering us personalised engraving and packaging, Sharon, Anna and Luke went above and beyond, they were amazing and extremely welcoming and funny allowing the experience to be 5 star and delightful, we would definitely come again and recommend!

Very efficient and helpful. Explained everything very well and offered a varied choice of hearing aids which would cover my requirements. I would not hesitate to recommend Boots Hearing Care for excellent service. Thank you especially to Phil Spenceley and his colleague for their help.

Visited the boots hearingcare in Meadhall on the 28/09/23 to see the audiologist. I was d isappointed as there is no audiologist on a Saturday. It wasn't a complete waste of time as Val one of staff was extremely helpful, saving me another trip the following day.