Very thorough experience. I was looked after and everything was explained to me. I was shown how to fit the aids and look after them. Would recommend them
Plats
Byt platsBoots Opticians, 84 High Street, DL7 8PP Northallerton, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had a recent hearing test due to hearing loss and my tinnitus. My appointment was with Mark at Northallerton what a total professional guided me all the way with sound and constructive advice. Purchas... Se mer
I was very nervous and the gentleman tester was very patient and explained everything to me. A week later he fitted me hearing aids and made sure I understood how to use them and look after them
Great Service, very well explained as to what my issues were and how they could be helped. The hearing aids made tremendous difference to my ability to hear well again.
Företagsinformation
Skrivet av företaget
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Kontaktuppgifter
Boots Opticians, 84 High Street, DL7 8PP, Northallerton, England, Storbritannien
4,0
Bra
32 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very thorough experience
Very thorough experience. I was looked after and everything was explained to me. I was shown how to fit the aids and look after them. Would recommend them
18 mars 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
I so wish we could give zero stars
I so wish we could give zero stars. Husband had a 9.30 appointment today. We were there plenty of time and there were 2 walk ins before him. Then we had to put more money on the car parking so was literally a minute and in that time the 9.45 appointment came in. So husband came back and the guy saw all the others before my husband. My husband is very laid back and just goes with the flow but he walked out. In 20+ years I’ve never known him walk out of somewhere because of bad management. The old hearing guy was brilliant but he left. This new guy in our opinion is not a good reflection of the Boots hearing name. Now looking for a new hearing person. If anyone knows anyone round the Thirsk/Northallerton area let me know.
29 december 2025
Omdöme utan inbjudan
Svar från Boots Hearingcare - Northallerton
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Outstanding & helpful
Outstanding! Called yesterday for hearing test suggested by my doctor. Kevin was a consummate professional throughout the procedures. Explaining all the results and very helpful. Followed advice of taking wife into consultation, helping define my deafness issues & experiences. Very many thanks.
25 juni 2025
Omdöme utan inbjudan
Very caring
I was very nervous and the gentleman tester was very patient and explained everything to me. A week later he fitted me hearing aids and made sure I understood how to use them and look after them
1 april 2025
Good experience.
Good customer service everything explained so it was easy to understand.
5 mars 2025
Disappointed that the hearing aids…
Disappointed that the hearing aids weren’t quite right in that one of them wouldn’t connect to my phone. No issues with the staff.
31 januari 2025
The Audilologist is amazing
The Audilologist is amazing . Patient and kind .
It was very reassuring
18 december 2024
Everything was explained well
Everything was explained well, didn’t feel pressured into buying any particular aid, had options explained.
2 oktober 2024
Mark made everything easy and answered…
Mark made everything easy and answered all my questions as I am new to hearing aids. Looking forward to collecting aids next week and to be able to hear more clearly.
10 september 2024
I felt that the hearing assessment was…
I felt that the hearing assessment was very thorough and Mark was able to answer all my questions to my satisfaction.
29 augusti 2024
PROFESSIONAL, KIND AND HELPFUL
The audiologist at my appointment in Northallerton yesterday was so professional, kind and helpful. He clearly explained the changes in my hearing levels and was very patient with my questions. I received absolutely first class customer service.
12 augusti 2024
Omdöme utan inbjudan
Great Service
Great Service, very well explained as to what my issues were and how they could be helped. The hearing aids made tremendous difference to my ability to hear well again.
18 juli 2024
Mark was very friendly and put me at ease
Mark was very friendly and put me at ease explaining everything even having to repeat some things
2 februari 2024
I had a great and profesprosiona time l time…
I had a great and professional time with the Audiologist.
The equipments are amazing.
22 december 2023
Had a recent hearing test due to…
Had a recent hearing test due to hearing loss and my tinnitus. My appointment was with Mark at Northallerton what a total professional guided me all the way with sound and constructive advice. Purchased a hearing aid with Mark which has been life changing for me. If your looking for caring and professional service couldn’t recommend more highly.
25 november 2023
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