The original booking at Bury St Edmunds was a disaster but Newmarket saved the day. All the staff were friendly and professional
Plats
Byt platsBoots Opticians, Unit 54, CB8 8EQ Newmarket, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Shulin did a fine job, explained everything beautifully and was very helpful. Outstanding service, thank you.
The audiologist was excellent but appointment too short to allow time for all questions to be answered. It’s early days but a better instructions booklet (model specific) to refer back to should be... Se mer
Particularly Helpful staff . Not long to wait for an appointment. Able to return promptly for any queries. Direct Email communication .
Företagsinformation
Skrivet av företaget
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Kontaktuppgifter
Boots Opticians, Unit 54, CB8 8EQ, Newmarket, England, Storbritannien
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The therapist who did my assessment was excellent.
The therapist who did my assessment and fitting was excellent. She explained each process clearly and I have the aids suitable for my personal needs. The room where the assessment was made was clean and comfortable. I could easily see readings on the computer screens as the assessment was progressing.
However the back up service managing appointments and payment is very disorganised. I had my appointment changed numerous times and was even given one in the wrong town.
I felt that the therapist was let down by the overall management system.
Fortunately I have an email address to contact my therapist should I require further help.
Svar kan ha AI-innehållLäs mer
Only vague pricing of aids on web site
Only vague pricing on web site. Your rival give clear price s of the various aids they have available.
From £3995 was off putting and unclear so no sale.

Svar från Boots Hearingcare - Newmarket
Great advice and service
Great advice and service again from Jonathon. Would highly recommend.
Newmarket saved the day
The original booking at Bury St Edmunds was a disaster but Newmarket saved the day.
All the staff were friendly and professional
Audiologist excellent, appointment time too short, instructions book weak
The audiologist was excellent but appointment too short to allow time for all questions to be answered.
It’s early days but a better instructions booklet (model specific) to refer back to should be provided.
Note I have only had these hearing aids for 4 days
Professional
Very helpful polite and friendly. Very professional. Would highly recommend to anyone.
As an initial appointment for a fitting…
As an initial appointment for a fitting of the purchase it went well, I don't get my hearing aid until the 5th of September when a full fitting will take place.
Excellent hearing test
The member of staff was very pleasant. She explained everything very clearly. Showed graphs etc on the computer screen. Talked about training the brain
Particularly Helpful staff
Particularly Helpful staff . Not long to wait for an appointment.
Able to return promptly for any queries.
Direct Email communication .
Lovely lady who helped and explained…
Lovely lady who helped and explained loads to me ..
Shulin did a fine job
Shulin did a fine job, explained everything beautifully and was very helpful. Outstanding service, thank you.
Made me feel at ease and explained…
Made me feel at ease and explained everything going along .
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