I was made to feel completely comfortable soon as I walked in, I was seen by Andy who explained everything as he went along, I never felt pressured at all with my choice of hearing aids he just expla... Se mer
Plats
Byt platsBoots, 18 Great Charlotte Street, L1 1QR Liverpool, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I went for eye test Wednesday 6.5.26 at Boots Opticians Clayton Square Liverpool. The Service is Excellent from the Staff they are very Kind and Patient with All the Customers every Generatio... Se mer
I visited Boots to have a hearing test Kayleigh Wright the lovely young lady who welcomed me in was very professional and you could see she was very passionate about her job she answered all my questi... Se mer
I bought my first Phonak hearing aids from Boots Four years ago & my current ones two years ago. Peter in their Clayton Square store is ABSOLUTELY BRILLIANT at his job & I will never go anywhere else... Se mer
Företagsinformation
Skrivet av företaget
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Kontaktuppgifter
Boots, 18 Great Charlotte Street, L1 1QR, Liverpool, England, Storbritannien
4,7
Utmärkt
29 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Peter Walker your Audiologist Excellent
Peter Walker your Audiologist was very professional and put me at ease. He explained everything very clearly and was very attentive.
7 juli 2023
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Appalling aftercare
I will certainly not be going to Boots Hearing, Liverpool in future and would not recommend them to anyone.
The testing and products are fine, but the after care and customer service is atrocious. After just over 12 months with Phonak hearing aids they stopped charging, so I returned them to Boots for repair. I received a phone call yesterday to say they were repaired and I could collect them. On arrival I was told to wait - after a few minutes I was handed the hearing aids. When I asked for the box and charger which should have been with them the person stormed off then returned with the items, and was very snappy with me saying that I should have made an appointment. When I explained that I had received a call to collect them, I was again told I should make an appointment. I was given no information about the hearing aid repair. There was no charge in them so I have had to come home and wait before I can check they are working.
I have had a similar level of poor customer service from Boots Hearing when I've had to buy filters from them.
My partner has hearing aids from a local audiologist and has had exceptional service, in total contrast to my experience at Boots.
6 juli 2023
Omdöme utan inbjudan
Svar från Boots Hearingcare - Liverpool, Charlotte Street
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Fabulous service
Fabulous service, knowledgeable audiologist. Very patient and took time to explain everything.
Thank you Peter!
16 juni 2023
Everyone is really friendly and effective
My audiologist is really friendly, professional and accommodating, providing a full demonstration of the tech available and how to get the most out of it. The same applies to the team at headquarters who communicate effectively with me and have worked to certain deadlines to get things processed in order for me to get my hearing aids quickly!
28 april 2023
Really professional but more than that…
Really professional but more than that , he was very nice and took the time to explain things.
First class
14 april 2023
really helpful and friendly
23 februari 2023
Very well explained and tutored nothing…
Very well explained and tutored nothing was to much trouble
2 februari 2023
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