Boots Hearingcare - Huddersfield Omdömen 25

I'd do zero stars if it allowed.

Had an appointment for my stepfather at 11:45.
By 12:00 we had'nt encountered a soul, then, when we asked we were told they could not do his hearing test! No explanation as to why his appointment was seemingly canceled. Utter rubbish customer service.

The audiologist, Iqra Hakeem, explained everything so well. She made it into a pleasant experience.

Excellent staff, really clear and helpful

Very efficient service

Friendly, thoughtful responsive efficient.

Ingrid was excellent, listened closely to me and also communicated really well, showing good understanding of my needs and the range of possible hearing difficulties and products to alleviate the worst effects of hearing degeneration. A really worthwhile experience and I'm happy to recommend her to anyone with concerns about hearing deterioration.

The staff were very professional and took time to explain fully the procedures and to answer any questions.

A real eye-opener how a hearing aid could help me.

My audiologist was Iqra. She was great. Professional, empathetic and clearly enjoys her work. She was keen to make sure I was comfortable and confident with my new aids. I couldn’t have wished for a better technician or experience

Iqra was very good at understanding my issues and recommending what I needed, after knowing I had hearing issues for some time & putting off the inevitable

The whole process of testing to fitting & follow up went very smoothly

I now can hear & participate fully in activities where I missed conversation in certain situations

A big thank you to Ingrid
I was having problems with hearing in pub / restaurants and back ground noise.
So Ingrid at Huddersfield boots hearing care and she sorted all the problems now perfect in all situations
Thank you Ingrid
Paul

Egrick is very helpful and professional very pleased with the consultation.

Ingrid explained everything and is very good at her job.

Great service. Everything explained clearly and first class customer care. Thank you

Absolutely outstanding Boots hearing team advisors. I visited 5 different hearing aid companies with differing levels of success. Boots Huddersfield branch was brilliant. I could totally trust the advice from both advisors and always felt that my best interests were always paramount to them.

Good earing inspection and recommendations

Very friendly and helpful. Fantastic service

The audiologist was brilliant, very informative and thorough

Two appointments re new hearing aids. Seen on time on each occasion and the test lasted more or less as predicted. The assistant spoke well and clearly. All in all a pleasant experience. Hope I see the same assistant when I go to collect my New hearing aids this Thursday.

Prompt polite pleasant helpful and practical audiologist. Explained options clearly. Initial appointment followed by more in depth assessment and testing of hearing aids. Felt confident to order and pay 10% deposit. Due to collect in 2 weeks time. 90 day trial refund available if required. Felt comfortable and confident with my decision to go ahead in ordering my first hearing aids.
Thank you Ingrid 🤗

Amazing Service.

Iqra was key to making sure that my father took forward the hearing aids he needed.

She was to the point with the information yet did it in a calm collected way in informing him of his need for them.

She backed everything up and was very detailed throughout and the help in choosing them as well.

Have referred people to her because of her amazing service.