Millie McNeill was superb in the way she understood the problem, was very professional in the way she carried out the tests despite being under severe time pressure. She kept me informed and answered... Se mer
Plats
Byt platsBoots, 38-46 Eastgate Street, GL1 1PU Gloucestershire, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
For over 12 months my hearing has deteriorated, after a nasty infection. Being only 53 the thought of hearing aids was quite scary. After my initial free hearing test it was confirmed I had hearing lo... Se mer
I accompanied my 87 year old mum to her annual hearing review /test . We were both immediately struck with the very kind and caring approach of Sam Franklin, Audiologist at Boots . We felt able to ask... Se mer
After trying several remedies for blocked ears I called into Boots on the off chance that maybe I could be advised on a cure as time was running out to fly out within the next of couple of days on... Se mer
Företagsinformation
Skrivet av företaget
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Kontaktuppgifter
Boots, 38-46 Eastgate Street, GL1 1PU, Gloucestershire, England, Storbritannien
4,6
Utmärkt
64 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent companyand service.
Just had my annual checkup with Sam Franklin, and as usual a very friendly and professional service. Sam carried out a hearing test which she explained very well in easy to understand wording. Would always recommend Boots Hearing care.
11 juli 2024
Omdöme utan inbjudan
Excellent service from first visit to…
Excellent service from first visit to getting my hearing aids set up and fitted. Thank you
12 juni 2024
Helpful and caring
Sam very helpful in hearing test and helping me to choose the right hearing aid suited to me, also the actual fitting lady was brilliant, Thank you ladies, I shall see how I go now 😉
29 maj 2024
Helpful and understanding staff with…
Helpful and understanding staff with good good customer service skills, helpful and explained the hearing aids and took her time to explain.
Shame the shops lift was not working as I am 90 ++ I had to use the escorlater which was far to fast and I found it very dangerous as I am unsteady on my feet
26 april 2024
Friendly competent service
19 april 2024
It was A personal experience you did…
It was A personal experience you did not get feel you were on a conveyor belt excellent service thank you
6 april 2024
The customer focus of the hearing…
The customer focus of the hearing technician Sam, she was polite, friendly, very efficient and extremely informative. I felt very reassured during the test and the follow up when making the recommendations for the best option for me.
24 februari 2024
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Poor customer service
Two issues both relating to elderly relatives. One appointment attended, person doing testing not available but appointment not cancelled. Second one mother needs walking frame and lift is broken unable to access service as in basement. Two appointments cancelled so far and advised 10 weeks before lift due to be fixed. Complaint raised with Boots HQ - no response!
9 januari 2024
Omdöme utan inbjudan
Svar från Boots Hearingcare - Gloucester
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Rather stab myself in the eye.
Hey boots I've just had a text message saying my hearing test was over due. Let me tell you yet again that if you're still employing the incompetent individual at the Gloucester store who lied about the hearing aids, who couldn't order the correct product and who couldn't tell the difference between left and right you've got no chance of me buying a plaster in your stores let alone a hearing aid. Now kingly sod off.
26 januari 2024
Omdöme utan inbjudan
Svar från Boots Hearingcare - Gloucester
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Fast and very efficient service
3 januari 2024
I had a thorough hearing test with…
I had a thorough hearing test with Samantha who explained everything clearly
23 juni 2023
I had arranged for wax removal and…
I had arranged for wax removal and after a hearing test where it was discovered that I had hearing loss I was referred to an Audiologist and was pleased that I didn’t have to wait long for the appointment. The audiologist was very thorough and explained that I would benefit from having hearing aids. I was a bit shocked about this but she explained things so well and was very understanding. She understood that I needed time to think about it. The Audiologist gave me the confidence to finally make the decision to have the hearing aids fitted. I am extremely impressed with the service I received.
8 juni 2023
Just great service
27 maj 2023
Very helpful staff but the hearing aids…
Very helpful staff but the hearing aids a expensive .
Are very good Bluetooth hearing aids
28 mars 2023
The whole process was carried out with…
The whole process was carried out with great friendly and professional care. My appointments were quickly arranged and the advise and instruction clearly given. I shall certainly recommend to others.
28 mars 2023
Excellent
Very helpful a lovely lady did my hearing test and was very helpful can’t fault the service I had
5 mars 2023
Kind & helpful lady tested & arranged…
Kind & helpful lady tested & arranged for new aids promptly
3 mars 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.