I have been using hearing aids for ten years now and my recent test at with Jonathan at Boots ,Chelmsford, was the most comprehensive ever. Far more technology than I has ever been used on me than bef... Se mer
Plats
Byt platsUnit 33, High Chelmer Shopping Centre, CM1 1XG Chelmsford, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very thorough, informative and friendly. Really took time to understand my issues and investigate with me. Very happy with assistance and service so far - would recommend. My audiology consultant was... Se mer
From my mothers first meeting with Joanna to making the right choice of hearing aid device for better quality of life. The whole process was brilliant from start to finish and so precise to my mo... Se mer
Having sensed a slight reduction in the quality of the sound from my left hearing aid over the past few days, I called in unannounced while passing. Fortunately, they were able to give me an appoin... Se mer
Företagsinformation
Skrivet av företaget
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Kontaktuppgifter
Unit 33, High Chelmer Shopping Centre, CM1 1XG, Chelmsford, England, Storbritannien
4,8
Utmärkt
101 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Value of an adviser
Neill was patient and explained things carefully. For example, getting used to hearing aids is a marathon not a sprint. That was good advice. Having an adviser to 'hold my hand' so to speak is invaluable. Glad I didn't buy online.
19 april 2024
Felt I had in depth testing to find out…
Felt I had in depth testing to find out my hearing loss and confident that I have the best hearing aid to overcome this
18 april 2024
One happy customer
From my initial appointment for hearing test and to my subsequent collection of hearing aids I couldn’t ask for better treatment.Not only was the receptionist very polite and friendly but the Audiologist was outstanding in the way that he described what would be best for my hearing (no hard sales talk).On collecting my hearing aids the Audiologist was very thorough in going through the description of what the aids could do and she was very helpful to the questions I had .So far so good 😊.
31 mars 2024
Service with care and consideration
From the very start of the process Neill was very helpful and clear and listened to my needs . I was not rushed at any point and had a number of appointments in assisting me to get used to the hearing aids. He gave me the necessary confidence to adjust to hearing again. As a bird watcher I can now hear all the bird calls clearly.
8 mars 2024
Omdöme utan inbjudan
Liked the audiologist
Liked the audiologist, explained everything well and demonstrated the aids to my satisfaction.
1 mars 2024
A very comprehensive hearing test
A very comprehensive hearing test. Attention to detail and a friendly and helpful service.
28 februari 2024
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Failed to honour appointment
Arrived at the centre at High Chelmer for a 1.30 pm appointment. I was a few minutes early, but found the centre closed with the security shutters down. I phoned the store but there was no answer. I then called 0345 270 1600, only to be told there was no record of my appointment. I called the centre the following day, and was told they were open, but had gone to lunch. There was no sign on the shutter to this effect.
27 februari 2024
Omdöme utan inbjudan
Svar från Boots Hearingcare - Chelmsford (World Of Hearing)
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Very professional and explained every…
Very professional and explained every single step.Neil is very professional.I felt very anxious but he put you at ease.
7 februari 2024
Very professional and friendly
Very professional and friendly. Everything was explained in detail with ample opportunity for questions
31 januari 2024
Care at hearing centre and advice was…
Care at hearing centre and advice was excellent which helped me to understand the problem I had and how to resolve this. Just a little confused with the pricing and offers that were being advertised and did not apply to the hearing aids i selected.
18 januari 2024
No pressure to buy
No pressure to buy, very knowledgeable about products and hearing loss, approachable, easy to get a long with.
11 januari 2024
Thorough and attentive.
The audiologist was very thorough and attentive. The equipment and facilities were excellent. My hearing loss was accurately mapped and the equipment needed to improve my hearing was identified. I did not feel that the sole purpose of the test was to sell me hearing aids.
2 december 2023
Arrived store shut not a word of contact
I had an initial hearing arranged a full Ted and choose suitable hearing aid for following Monday. Telephone reminder to bring someone with me. Friend took day off to come went in pouring rain arrived but store closed! Have had no contact at all only a letter on Wednesday reminding me of my Monday appointment.!now text message saying book a free initial test. Terrible service
27 november 2023
Omdöme utan inbjudan
Svar från Boots Hearingcare - Chelmsford (World Of Hearing)
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Very helpful in seeming up order and…
Very helpful in seeming up order and boots card
9 september 2023
Excellent and very thorough check…
Excellent and very thorough check resulting in my purchase- long overdue-0f hearing aids.
29 augusti 2023
Pleasant and helpful experience
Had a very helpful lady help with hearing test and in helping choose the hearing aids to suit my life style!
I really didn’t think my hearing was as bad as it is! So thank you!!
15 augusti 2023
Jonathan was very knowledgeable and…
Jonathan was very knowledgeable and patient. Thank you Jonathan for your expert assistance.
21 juli 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.