I have been using hearing aids for ten years now and my recent test at with Jonathan at Boots ,Chelmsford, was the most comprehensive ever. Far more technology than I has ever been used on me than bef... Se mer
Plats
Byt platsUnit 33, High Chelmer Shopping Centre, CM1 1XG Chelmsford, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very thorough, informative and friendly. Really took time to understand my issues and investigate with me. Very happy with assistance and service so far - would recommend. My audiology consultant was... Se mer
From my mothers first meeting with Joanna to making the right choice of hearing aid device for better quality of life. The whole process was brilliant from start to finish and so precise to my mo... Se mer
Having sensed a slight reduction in the quality of the sound from my left hearing aid over the past few days, I called in unannounced while passing. Fortunately, they were able to give me an appoin... Se mer
Företagsinformation
Skrivet av företaget
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Kontaktuppgifter
Unit 33, High Chelmer Shopping Centre, CM1 1XG, Chelmsford, England, Storbritannien
4,8
Utmärkt
101 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My Current Hearing Aids
As far as I am concerned they have tried to be helpful but It is up to me to get the right fitting to each ear. I have found out that one ear hole is narrower than the other. I have sometimes found that the changeover times can be quite challenging.
24 november 2024
Very informative Friendly and didn’t…
Very informative Friendly and didn’t rush appointment
Paid attention to detail
Thanks to Neil in Chelmsford
29 april 2025
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
No professionalism at all
No professionalism at all. Made an appoitment for a Saturday that was cancelled without telling me until I arrived. Booked another appointment for the following Saturday only to be e-mailed days later to say that had been cancelled as well. No explanation, no alternative appointment offered, just an e-mail asking me to contact them again.
24/5/25 Addition.
Thanks Boots for the confirmation of my appointment for the 19th of May. (which you cancelled) I received it this morning in the post.
Need I say more. 😆
23 april 2025
Omdöme utan inbjudan
Svar från Boots Hearingcare - Chelmsford (World Of Hearing)
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Excellent service
Excellent service . Staff very knowledgeable and helpful explaining all the options .
5 april 2025
Exceptional After Sales Care
Having sensed a slight reduction in the quality of the sound from my left hearing aid over the past few days, I called in unannounced while passing.
Fortunately, they were able to give me an appointment later in the day and after ten minutes of Jonathan working his magic everything was crystal clear again.
I could not have asked for better service.
3 april 2025
Omdöme utan inbjudan
Knowledgeable and friendly expert
Knowledgeable and friendly expert. Explained everything well.
The hearing aids have been easy to use and comfortable.
15 mars 2025
Professional & friendly service
Professional, helpful & friendly audiologist. Johnathan took time to explain things. Very impressed with the service I have received so far.
8 mars 2025
Professional/polite service.
26 februari 2025
First class service
The staff were excellent, very professional and took the time to explain everything that was involved. First class service which I would highly recommend.
4 mars 2025
Extremely helpful staff with extensive…
Extremely helpful staff with extensive knowledge.
22 februari 2025
Excellent I can gear again service and amazing results.
Excellent service and amazing results.
4 februari 2025
The actual appointment was amazing and…
The actual appointment was amazing and life-transforming for my elderly mother-in-law. 10 stars to the audiology team who were welcoming, helpful, and professional.
The booking process was dreadfull, no stars to your website/website design
- There is no method of moving or cancelling appointments that have been booked on-line other than making a call (doh, it's an online system, right?)
- the booking process makes no attempt to triage appointments so we ended up with a simple hearing test where a longer appointment was needed - rather obvious to you given her age, but not obvious to me as the user of your system
- in fact the system says to allow 45 minutes for the appointment, which have me the impression that it was - err - a 45 minute appointment and a full test - but on the audiologists system it was booked as a 10 minute appointment. Very disappointing as it's quite a performance getting my 95 year old M-in-law to your shop.
- even though I eventually spoke to several of your colleagues over the phone, none of them asked me any obvious questions such as - does she already have a hearing aid - which would have helped you plan.
Dreadful design. Get your money back from whoever project managed this.
4 februari 2025
Jonathan was excellent
Jonathan was excellent. Patient & professsional in all respects.
17 januari 2025
Made appointment.traveled to…
Made appointment.traveled to Chelmsford,wasted time in Chelmsford until appointment time.only to be informed appointment was cancelled,we were not informed,new appointment made,this was also cancelled,a new appointment made.
10 januari 2025
Svar från Boots Hearingcare - Chelmsford (World Of Hearing)
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
Very knowledgeable
Very knowledgeable, good expertise. Explained well, didn’t have to wait. Staff very professional and personable.
9 januari 2025
Very professional and thorough hearing…
Very professional and thorough hearing test and excellent explanations of all aspects. Couldn’t fault the service and hearing aid prices extremely competitive.
3 januari 2025
Had a problem with my hearing aid…
Had a problem with my hearing aid yesterday and visited Boots Hearing in Chelmsford. They resolved the issue within 5 minutes! They always provide such excellent and helpful service!
23 december 2024
Omdöme utan inbjudan
From the moment I walked in I was…
From the moment I walked in I was treated with respect , kindness, and explanation of how they could help me. Nothing was to much.
29 november 2024
Johanna was superb from the moment we…
Johanna was superb from the moment we went into the room to the most recent appointment. She is a credit to the company and I would highly recommend her and this store
5 december 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.