boifun.net Omdömen 

Compre una camara Boifun wifi para el jardin en abril 2023. Pues bien en diciembre 2025 se me estropeo. Escribi a su Servicio de Atencion al Cliente y no me han hecho ni caso. O sea, tenerlo en cuenta ya que no tienen servicio postventa. les envie email y nime han contestado.

Haven't even had the baby monitor a year and it doesn't hold charge oor charge properly as I think there's a loose connection in the charging port. I contacted customer services who replied a couple of times and stopped replying after they said they would escalate the issue. Contacted again, no response. It's almost been 2 months since the last response.

Only works when monitor plugged in, looses battery the second you try to move the monitor. Feels really naff and I wouldn’t put my trust in this product. Have been constantly worried it will just turn off and I won’t hear my son. Please invest in something better!

Appareil qui ne marche plus depuis seulement 1 mois d’utilisation … SAV inexistant qui ne répond pas .. n’achetez pas ces produits .. j’aurais du regarder les avis plus tôt …

Gekauft wurde ein Babyphone über den Boifun-Shop bei Amazon. nach ein paar Monaten (ca. 4) ließ sich der Bildschirm nicht mehr einschalten.
Es wurde Kontakt zum Kundenservice aufgenommen. Einmal über meine Frau und nochmal über mich. Wir bekamen zunächst standardisierte Antworten u.a. eine Abgabe an das "Senior-Support-Team" (was auch immer das sein mag). Vom SST kam jedenfalls kein Rückmeldung mehr. Da auf der Händlerseite weder ein Impressum noch eine zustellfähige Adresse zu finden ist, legt die Angelegenheit jetzt bei der Verbraucherzentrale und der Gewerbeaufsicht.

Sehr freundlich und zuvorkommenden. Versand des Austauschgerätes erfolgt sehr schnell.

Habe mir ein Babyphone bestellt dass nicht Funktioniert
Jetzt schreibe ich eine E-mail nach der anderen aber ich bekomme keine Rückmeldung von der Firma
Der 1ne Stern ist noch zu viel

Je suis pas du même avis concernant les commentaires négatifs face aux services clients. Au contraire, pour ma part j'ai rencontré certe quelques soucis mais le service client est remarquable à chaque fois. Rapidité, sérieux, prise en charge immédiate franchement je peut vous assurer que des services client ainsi ce font rare de nos jours. Je suis cliente depuis 3 ans et malgré quelques soucis, le rapport qualité prix est top et le service client très professionnel

I rarely leave negative reviews, but parents deserve a warning. This baby monitor has several serious safety issues that made me stop using it after.

First, the device overheats, the monitor became hot to the touch, reading 40 degrees (our babies room was not 40 degrees) I shouldn’t have to worry about a basic baby product posing a fire risk.

Second, the wireless signal constantly drops, sometimes for minutes at a time. During two separate outages, the audio feed froze while my baby was crying in the next room. A baby monitor that can’t reliably transmit sound defeats its entire purpose.

Finally, the included power cord feels flimsy and disconnected multiple times while I was sleeping. Thankfully I woke up in the middle of the night and noticed.

Overall, this monitor caused more stress than peace of mind. For something meant to keep a child safe, this product falls dangerously short. I strongly suggest looking for a more reliable and secure option.

Schlechter Kundenservice. Einfach unverschämt wie Ma da behandelt wird. Babyphone lässt sich nicht mehr ausschalten und hängt sich immer auf.
Wir würden hier nichts mehr kaufen.

Assistenza inesistente. Risponde alle email e ti chiede info aggiuntive ma poi di fatto smettono di rispondere.
Ero anche disposto a pagare l'eventuale riparazione del tasto di accensione. Ma nulla. Comunque il monitor era ancora in garanzia.

I’m really impressed with this baby monitor! The setup was quick, the picture and sound are crystal clear, and the night vision works perfectly. I love that I can pan and zoom the camera remotely, and the notifications are reliable without being overwhelming. It gives me peace of mind knowing I can check on my little one anytime from the monitor or my phone. Worth every penny!

I read a few reviews before purchasing this product and did see that some had experiences where the product stopped working and the customer service wasn’t great. Despite this I went ahead and ordered and find my self unfortunately in the same predicament. The camera element has stopped working. I’ve sent a video in as requested it’s now been nearly 3 week with no response despite the screen clearly stuck on 3 years warranty. It would seem from the other reviews that is true that this product only seems to manage around a year so I would definitely look into alternative products as I will not have to purchase another as the 3 year warranty isn’t worth the screen it’s written on.

I have a double baby monitor from Boifun which I also have warranty for. I had some issues with 2 of the 3 chargers stopping working and I contacted Boifun support who were very good at responding and trying to solve the issue professionally. They have been quick to respond and I didnt feel like i was being ignored or lost at who to speak with like some other companies so I was pleasantly surprised.

Meant to have 3 year warranty but nothing done if within that and you have a fault.
Till now generally works well.
Currently the monitor doesn’t work.
Initially good response from customer service giving prompts to resolve. None of which worked now not getting any response from customer services despite being within the 3 year warranty period. Very poor service.

We bought the camera for our infant but are pretty unhappy with it as it is not working after few months and the signal is going on and off and now has completely stopped working. We are completely frustrated with it

Baby monitor acquistato su amazon, la cam ha smesso di funzionare 5 giorni dopo i 12 mesi di garanzia amazon. La garanzia triennale che il produttore millanta sul prodotto é fasulla! Dopo aver scritto mi hanno dapprima risposto celermente chiedendomi video e dettagli, una volta forniti mi hanno risposto che avrebbero gestito la mia richiesta specificando di non sollecitare per non perdere la priorità acquisita. Dopodiché spariti...

Early days I had an issue with the monitor not charging and contacted customer service, I was very frustrated with their communication until Vivian step in. She was very helpful in resolving my issues with excellent communication.

The camera itself has a good image and works fine with the app. Ideally the camera could look down further so it can look into the baby's cot, but the aesthetic is very nice.

Spent a lot of money on a baby monitor (>£100) broke after just one year of use, contacted support who kept saying they would escalate but nearly two months later and nothing has been done. Disappointing

DO NOT BUY.
Customer service claim they provide warranty. Initially your email to activate this will be responded to. However if you have a problem, which we encountered after 4 months, they will not reply. I have spent over 2 months trying to get in touch with them just to get ignored. Our monitor stopped working due to issues with charging. I emailed several times and got nothing back. I emailed off a different account pretending I was activating another camera and was replied to the next day. However when I responded back telling them about the fault, my emails were ignored again. I’ve tried contacting on the website and on the app and no one listens. DO NOT BUY THIS PRODUCT IT IS UNRELIABLE JUST LIKE THE CUSTOMER SERVICE TEAM.