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Blue Banana Omdömen 

5 589
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had my nose repeierced with el she is so kind and helpful and we had a lovely conversation all the staff at blue banana are truly the loveliest people you could ever meet. El went over things in suc... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely AMAZING experience, Daisy done my son’s piercing today . Made him feel so comfortable and brave , would highly recommend if anyone wants any piercings . This place is extremely clean and s... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I had my eyebrow pierced by Heather and she was so lovely and explained how it works and when I felt dizzy she helped out and we had a lovely conversation about tattoos and peircings. All the other st... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I tend to be apprehensive of buying things online but blue banana has been just lovely! I bought two pairs of tights and a stunning claw clip- which with shipping totaled to just over £16 which I was... Se mer

Företaget har svarat

Företagsinformation

  1. Klädbutik
  2. Piercingstudio
  3. Butik för modeaccessoarer
  4. Butik med hårprodukter
  5. Butik med vintagekläder

Om Blue Banana

Skrivet av företaget

This is the Trustpilot page for online customers of BlueBanana.com. Blue Banana has been bringing it to the alternative fashion scene since '97. Our website range includes everything from rocking band merch to high-end vintage clothing. Supporting and growing with the alt fashion scene you'll always find something new and exciting at BlueBanana.com!

Helpful Links

Please use the links below to get Customer Service support or to take a closer look at the products we offer.

Homepage
Contact Us
Track Your Order
Shop Alt Clothing
Shop Band Merch
Shop Hair Dye

Shop Piercing

Customer Service Opening Hours

These hours are when we have agents in the office to answer the phone and respond to tickets & emails.

  • Mon to Fri (USA - PST: 12:30am - 8:30am)
  • Mon to Fri (UK - GMT: 08:30am – 16:30pm)
  • If you Contact Us outside of these customer services opening hours then please expect a reply when we are next open.

    Fashion With An Edge!

    Skrivet av företaget

    Want to Return or Exchange Your Items?
    Finding the right fit can be tricky when shopping online, but we've made it easier! You can return any of our dresses for FREE if you live in the UK.
    Get In Touch
    If you're not happy with your order or experience, get in touch with our wonderful customer service team. They're happy to help! If you've got a question about an item or shipping information, send us an email or call our telephone line. You can ask us anything!
    Something For Everyone!
    At Blue Banana, we aspire to please! That's why we have a whole range of items to choose from, so you're bound to find something you'll love. From dresses, piercings, hair dye and band merch, we stock some brilliant brands to suit every aesthetic! No matter who you are, Blue Banana caters to everyone.

    We Promise to Give Top Quality Service.

    We care about each and every customer.

    We care about each and every customer.
    We strive to make our customers happy. That's why we always try to provide our shoppers with a positive experience and top-notch customer service! Whether that be through giving excellent assistance via our customer service team, being active on social media or through our high-quality website and items, we want to make sure our customers are satisfied with their experience from start to finish. We are always listening to what you have to say and we aim to respond to every piece of feedback from our shoppers.

    Kontaktuppgifter

    4,7

    Utmärkt

    TrustScore 4.5 av 5

    6 tn omdömen

    5 stjärnor
    4 stjärnor
    3 stjärnor
    2 stjärnor
    1 stjärna

    Ber kunder att lämna omdömen

    Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

    Har besvarat 100 % av sina negativa omdömen

    Svarar vanligtvis inom 48 timmar

    Så använder företaget Trustpilot

    Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

    4,7

    Alla omdömen

    (5 589)

    637 omdömen under de senaste 12 månaderna

    Skriv ett omdöme
    Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

    Betygsatt 1 av 5 stjärnor

    Very Bad my daughter got peirced and it…

    Very Bad my daughter got peirced and it wouldnt heal. They told us to come back and they would repeirce it and i refused as it didnt work first time. Went to another peircing shop they said they should of never peirced my daughters belly button as she didnt have to right fit belly button now she will be scared for life😔😒

    30 juni 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi Jade,

    Thank you for taking the time to leave us a review. We are sorry to hear about your recent 1-star experience in our Bristol store.

    Please respond to the Find Reviewer Request so that we can investigate this matter further.

    Kind regards,
    Blue Banana

    Betygsatt 5 av 5 stjärnor

    Tiegan & Harriet are tha Bomb 💣 🖤✨️

    Hii
    This place is Sooo warm lovely kind helpful and reassuring.
    Tiegan and Maisie were lovely upstairs.
    Tiegan helped me to choose suitable jewellery.
    And Harriet downstairs doing my front helix piercing and a bunch of fittings was Such a lovely cool chill funny person to get pierced with. Great for anyone that feels nervous about it.. and is also SOOO CLEAN and professional down there. Honestly it looks more hospital than the hospital!
    I cannot recommend this place or the staff more! 🌟🌟🌟🌟🌟
    Please adopt me p/t . Thank yooou 👍🏻

    26 juni 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back soon!

    Kind regards,
    Blue Banana

    Betygsatt 5 av 5 stjärnor

    Bristol- Horsefair branch

    I attended the Bristol branch and found the staff to be warm, helpful and extremely professional on how they approached me with any concerns or questions I presented to them. Would highly recommend this company.

    16 juni 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back soon!

    Kind regards,
    Blue Banana

    Betygsatt 5 av 5 stjärnor

    Great shop!

    Nice location, lovely staff. Got a really nice belt here and would highly recommend this shop!

    23 juni 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back soon!

    Kind regards,
    Blue Banana

    Betygsatt 5 av 5 stjärnor

    I love this store

    I love this store, the staff are always welcoming and incredibly helpful and supportive!

    29 juni 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back soon!

    Kind regards,
    Blue Banana

    Betygsatt 5 av 5 stjärnor

    They were all very welcoming and Hannah…

    They were all very welcoming and Hannah was very nice and calming during the piercing

    29 juni 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back soon!

    Kind regards,
    Blue Banana

    Betygsatt 5 av 5 stjärnor

    They are very nice people and very good…

    They are very nice people and very good at there job

    27 juni 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back soon!

    Kind regards,
    Blue Banana

    Betygsatt 5 av 5 stjärnor

    Clean and professional for sure!

    I just wanted to say how kind all the staff were and how clean and professional the whole store looked. I really enjoyed my trip there and my new nose piercing! It was very clean and comfortable, thank you and I definitely recommend going!

    28 juni 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back soon!

    Kind regards,
    Blue Banana

    Betygsatt 5 av 5 stjärnor

    Wonderful experience

    Visited the liverpool store yesterday afternoon to get my noise pierced.
    The staff were really helpful and lovely especially daisy the piercer!
    She was so reassuring and patient considering they were really busy and down to only her piercing people.
    I would revisit to get another piercing here! Hope your day ended good if you read this daisy!

    27 juni 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back soon!

    Kind regards,
    Blue Banana

    Betygsatt 4 av 5 stjärnor

    Always a quick delivery and prices are…

    Always a quick delivery and prices are good always my go to for manic panic dyes

    18 juni 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 4-star experience with us. We hope to welcome you back soon!

    Kind regards,
    Blue Banana

    Betygsatt 5 av 5 stjärnor

    Stunning clothing and great service

    Stunning clothing and great service

    28 maj 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back soon!

    Kind regards,
    Blue Banana

    Betygsatt 5 av 5 stjärnor

    I am so happy with my belly button…

    I am so happy with my belly button piercing,my piercer was Nyla she was so kind and reassuring as well as answering all my questions. I love how she checked to see if I was happy with the placement and constantly checking on me x

    26 juni 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back soon!

    Kind regards,
    Blue Banana

    Betygsatt 5 av 5 stjärnor

    Excellent quality products

    Excellent quality products, quick delivery

    9 juni 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back soon!

    Kind regards,
    Blue Banana

    Betygsatt 1 av 5 stjärnor

    Very poor website service would never…

    Very poor website service would never use them again

    9 juni 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi Ricky,

    We sincerely apologise that you were not happy with the service you received.

    One of our agents has been in touch via email to assist you.

    Kind regards,
    Blue Banana

    Betygsatt 4 av 5 stjärnor

    Nice service!

    I got my ears pierced by Rikky, she was really nice and had a conversation with me (I was nervous as I dont like needles) and calmed me down and gave me advice for aftercare. Piercings look great! The staff member that helped me when I booked the appointment was helpful too. They also check for ID which is good (I didn't have it but my mum was with me and she gave consent for me).

    21 juni 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back soon!

    Kind regards,
    Blue Banana

    Betygsatt 5 av 5 stjärnor

    The special offer was a bargain,easy to…

    The special offer was a bargain,easy to order, arrived on time

    15 juni 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back soon!

    Kind regards,
    Blue Banana

    Betygsatt 1 av 5 stjärnor

    Pricing not clear

    I had a second lobe piercing done a few days ago and whilst my piercer was great and did a great job at the piercing, I have some issues about the transparency of pricing. I expected for the prices to be clearly explained to me upfront - and whilst I was told that the piercing would cost £30, it wasn’t clearly explained to me that the studs would be additional to this, or how much. I was then shown a tray of studs and I was asked “which ones do you like?” which seemed to imply that the studs were included in the price. I would have expected to see prices on the tray if they cost additional money. As it was I chose a pair of gold studs which later on found out cost £30 per stud which is an insane price. There must have been cheaper ones and I would have chosen the cheapest considering once my ears have healed I’ll be changing these out. It was only after I had completed the forms and given the total price that I queried how it was so high and I was told the studs cost £30. In hindsight I should have stopped the piercer and asked about this but it really isn’t my job to be clear about pricing and I felt like the entire experience was misleading and purposely confusing in order to make more money. Perhaps my piercer just forgot to tell me about the prices? I’m not sure, but for me transparency is the most important thing in buying something from a business and it breaks trust to feel you’ve been misled. As it is, I’m not even 100% sure if these studs are real gold, solid gold, what carat etc. And this is information I would like upfront and it wasn’t provided.

    Edit - 01/07/26

    I have had my piercings in for just over a week now and I’ve had to reduce my review to one star. One of the studs is a gold heart and when I sleep on it, is getting pushed inside my piercing hole - it is clearly too small. As it is I am waking up with my skin having grown over the heart as it’s been pushed so far inside, is constantly full of pus and won’t heal. The other side which is a star is absolutely fine. This piercing is not fit for purpose, it has been missold and in addition to the poor pricing practices I will need to take this further. I will be contacting head office with a formal complaint with a view to getting a full refund.

    23 juni 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi Natalie,

    We sincerely apologies that you were not happy with the service you received in our leeds branch.

    Please know that we have passed on your review to the relevant department.

    To confirm, all individual jewellery prices are shown on the boards presented. However, we have taken your feedback on board, and the team will review the way they offer the piercing price tiers in-store.

    Kind regards,
    Blue Banana

    Betygsatt 5 av 5 stjärnor

    Shoes are true to size.

    Shoes are true to size.
    Feel gd on
    Doesn't feel like they going to rub.
    Came well wrapped .
    Communication was kept up to date n on time

    14 juni 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back soon!

    Kind regards,
    Blue Banana

    Betygsatt 5 av 5 stjärnor

    Kyle was brilliant

    Kyle was brilliant, A real perfectionist and lovely gentle manner. Aftercare carefully explained and all questions answered.

    22 juni 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back soon!

    Kind regards,
    Blue Banana

    Betygsatt 5 av 5 stjärnor

    I really had a good time with my friend…

    I really had a good time with my friend for my birthday. Iku was so nice and informative. She really made me feel at ease with me getting my helix piercing. I also loved her fashion sense and she definitely reminded of kuromi.
    Thank you again Iku!!!

    17 juni 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back soon!

    Kind regards,
    Blue Banana

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