bloobloom Omdömen 1 109

Everytime I go to the shop the customer service is outstanding. This time it was Kevan who found the perfect pair of glasses for me on the first try, he was very kind and helpful. I bought my second pair of glasses and I love them.

It's really convenient that you can have an eye test and pick out glasses all in one go. The service was excellent, and the prices were fantastic. They also offer free home delivery, which is a real bonus

Great experience at Bloobloom. Roberto was a brilliant help picking out my glasses, and Aidan was incredibly helpful explaining everything about my eyes so I knew what was going on. I would highly recommend and will definitely be coming back next time.

The staff is absolutely amazing - professional and friendly. I think the person who assisted me was called James, his professional, knowledgable, honest advice led me to buy 2 pairs of glasses. I am looking forward to receive them.
The quality of glasses is really good too!

I have just received my first pair of Bloobloom glasses, and I am blown away by both their quality and their presentation.
The whole experience from our initial visit at the Spitalfields store, through to interactions with customer service has all been exceptional. Thank you Emily for sorting everything so seamlessly

Friendly and very helpful staff who helped choose very nice frames - excellent eye test from Aidan - all staff in the Kings Road branch a credit to the company.

Staff went over and above to help, they were really friendly and kind. Best customer service I’ve had in a shop. Glasses were also reasonable and a wide selection.

I had a really lovely experience at Bloobloom. For the eye test, the optometrist was calm, answered all my questions well and gave me plenty of advice on how to improve on taking care of my vision. Special mention to Zozo who helped me pick my frames, I had an excellent experience with him, he provided honesty and warmth and I would genuinely recommend their services to anyone.

Wael was really helpful throughout the whole process - highly recommend the store for new glasses. Won’t be going anywhere else!

I've been wearing glasses for near 20 years now and this was by far the best experience I've had choosing frames. It was my first time with Bloobloom (previously used Specsavers and Vision Express) and thanks to Sarath it went brilliantly. I tend to have some trouble picking out frames because my eyesight is so poor (so I can't see my reflection well enough), but Sarath very patiently guided me through the many options while advising me on which shapes & colours would suit me well, as well as which frames would best fit my low nose bridge. It was a very smooth process and has convinced me to continue using Bloobloom.

Friendly approach, really helpful and helping you choose the right frame for your face.

Some of the best customer service around. Always helpful. Friendly. Rapid service, great product, decent price.

Thanks to the staff at Westfield London Shepherds Bush.

As soon as I walked in to the store I felt incredibly welcome. Everyone was so helpful and friendly, especially Wael who was a huge help. The eye test was thorough and transparent and I felt very well supported. Hard to believe it was free!! I had a great experience and can’t recommend bloobloom highly enough!

I am extremely disappointed with this service and the product I received.

I specifically paid extra for thinned / thinned-down lenses, with the clear expectation that the final glasses would look refined and wearable. What I received instead was a terrible-looking pair of glasses with excessively thick lenses visibly sticking out of the frames both sides. The result is bulky, unattractive, and completely defeats the purpose of paying for lens thinning in the first place.

The appearance is so poor that the glasses look unfinished and cheap, def will ask for a full refund.

Great staff. Very helpful. Good choice of glasses and sunglasses at a very reasonable price. No problem recommending them to anyone who needs a new pair of glasses or sunglasses. Hats off to Martin!!

Great service, quick and efficient. Definitely coming back

Fabio the store manager spent his time helping me find the perfect pair, the high human touch point people are losing. Thank you Fabio! Great styles and all at approachable prices

Wael and the whole team at White City were amazing at helping me selecting my frames. I'm a returning customer and love the energy, designs and experience with the optician. I have brought my friends with me too. It's just fun!

The staff was so sweet and helpful!

Great customer service and support from Sarath!