Always use footfall into shops. Use them or lose them. The missing fifth star only reflects the item was not available off the shelf, as advised by a team member over the phone. But the web order... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good range of stock and priced competitively. Tom was very helpful with figuring out the best choices for an upcoming trip - pointing me to the right choice, rather than just the most expensive choice... Se mer
Företaget har svarat
Kelly was truly amazing. Having tried on just about every pair of size 11 and 12 trail shoe options taking best part of an hour whilst dealing with several other customers at the same time. Came up wi... Se mer
Företaget har svarat
Kelly was super helpful. Looking for a waterproof coat with fleece liner for a teenager whose outgrown kids sizes. Thought it was going to cost a lot more to buy adult size but she found us some optio... Se mer
Företaget har svarat
Företagsinformation
- Friluftsaffär
- Butik med activewear-kläder
- Butik för reseffekter
- Försäljare av campingutrustning
- Löparbutik
- Skobutik
Om Blacks - Yeovil
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktuppgifter
22 Middle Street, BA20 1LY, Yeovil, Storbritannien
- 01935 314156
5,0
Utmärkt
766 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Hazel was fantastic
Hazel was fantastic, really made my trip to Blacks easy. Thank you!
31 december 2024
Omdöme utan inbjudan
Svar från Blacks - Yeovil
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Helpful staff a good experience
Lou and Hazel were extremely helpful, making our shopping experience very enjoyable thanks.
31 december 2024
Omdöme utan inbjudan
Svar från Blacks - Yeovil
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Blacks Customer Care Team
great service from Hazel
23 december 2024
Omdöme utan inbjudan
Svar från Blacks - Yeovil
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
Excellent service in the Yeovil store…
Excellent service in the Yeovil store on a really busy day.
Very informative and helpful. Ordered my boots which arrived promptly and are exactly what I need.
9 december 2024
Svar från Blacks - Yeovil
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Blacks Customer Care Team
Svar från Blacks - Yeovil
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Staff very helpful
Staff very helpful (Hazel on the till), good range and prices.
19 december 2024
Omdöme utan inbjudan
Svar från Blacks - Yeovil
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Svar från Blacks - Yeovil
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Svar från Blacks - Yeovil
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Blacks Customer Care Team
Hazel was amazing :)
17 december 2024
Omdöme utan inbjudan
Svar från Blacks - Yeovil
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Blacks Customer Care Team
We have been treated very respectful by…
We have been treated very respectful by Haze C . Very kind lady
17 december 2024
Omdöme utan inbjudan
Svar från Blacks - Yeovil
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Blacks Customer Care Team
Very helpful and polite staff.
14 december 2024
Omdöme utan inbjudan
Svar från Blacks - Yeovil
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Very helpful and friendly staff
Very helpful and friendly staff. Good quality trousers at a great price. Changing room very small and could have done with a chair. Nice lady on the till who upsold some batteries at half price.
12 december 2024
Omdöme utan inbjudan
Svar från Blacks - Yeovil
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Hazel made are experience in Black's…
Hazel made are experience in Black's exceptional, bought some tee-shirt and jumper in your half price sale. Yeovil
10 december 2024
Omdöme utan inbjudan
Svar från Blacks - Yeovil
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Hiking shoes
Served very quickly always great service here Hazel and Kelly very helpful !
12 december 2024
Omdöme utan inbjudan
Svar från Blacks - Yeovil
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Blacks Customer Care Team
Great personal attention and help from…
Great personal attention and help from Louise. Many thanks, the boots seem very comfortable so far.
11 december 2024
Omdöme utan inbjudan
Svar från Blacks - Yeovil
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Hazel at front desk was very helpful…
Hazel at front desk was very helpful and easy to approach for help
9 december 2024
Omdöme utan inbjudan
Svar från Blacks - Yeovil
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Blacks Customer Care Team
Merrell walking boots
We have just bought some Merrell walking boots and the service was excellent. Louise, who helped us, ensured that he had the correct fit and the time to make his decision. Thank you so much, excellent service.
30 november 2024
Omdöme utan inbjudan
Svar från Blacks - Yeovil
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Blacks Customer Care Team
Purchased two new pairs of waterproof…
Purchased two new pairs of waterproof trousers , I have to state the service I received from Louise was brilliant. The team in Blacks are always helpful whether it’s looking for the right sizes or just understanding what you need . Highly recommend going in to Blacks in Yeovil .😎
23 november 2024
Omdöme utan inbjudan
Svar från Blacks - Yeovil
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Blacks Customer Care Team
Haven’t been in Blacks for years
Haven’t been in Blacks for years. Hazel was very helpful. Bought the perfect Peter Storm top which was in the Black Friday deal!
19 november 2024
Omdöme utan inbjudan
Svar från Blacks - Yeovil
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.