I had to travel 10 miles just to return this coat. When I've bought it online for over £190 and got free delivery 📦 but when I called Blacks customer service to ask for refund they said okay and I... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I had to travel 10 miles just to return this coat. When I've bought it online for over £190 and got free delivery 📦 but when I called Blacks customer service to ask for refund they said okay and I... Se mer
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Shopping for a pair of shoes can be rather straightforward. And we expected as much. Yet, Phillip treated us as warmly welcomed guests rather than as marks for a sale. Perhaps (as Phillip said) he was... Se mer
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Just what you want from a camping/adventure store. Being a total ignoramus myself, helpful staff (Philip and Maj) gave me plenty of advice, were patient while I dithered, and I ended up with a good pa... Se mer
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We were served by Phillip and he was so helpful and knowledgeable about walking boots whilst being amiable and witty. I did not feel pushed into purchasing but I am very pleased with the boots I boug... Se mer
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Skrivet av företaget
248 Tottenham Court Road, W1T 7QZ, Tottenham, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Phillip was super helpful as well as friendly and upbeat. He helped me navigate the store where I was pleased to find Black’s own brand at great value as well as additional brands that were of the highest quality.
Fantastic service from Phillip, and a great selection of clothes. Was dreading an afternoon trying to replace some recently lost items, but we found everything within half an hour with their help.
Blacks is a great company and were very helpful when I purchased a Eurohike 85 litre rucksack recently.
The only problem I encountered was when I left the store the alarm went off and I then had to wait a quarter of an hour whilst the members of staff attempted to discover where the other alarm was hidden.
They did it in good humour and gave me a discount for the time wasted which was appreciated.
Highly recommend this store.
Served by Phillip who was amazingly helpful . His humour made the experience very pleasant. A credit to your company
I have been to Blacks regularly for the past year or two.
I have had excellent customer experience and want to specifically mention Madge who goes out of his way to personalise my experience . They also have many choices at sale . Thoroughly recommend shopping here
First time in store and Phillip the manger was very friendly and provided great service with my returns :)
Phillip was very friendly and knowledgeable about the products. I only popped in as I saw the closing down signs and ended up grabbing a few great bargains!
Really fantastic service by manager Phillip. I was buying an expensive rucksack and wanted to make sure I was getting the correct one. He went above and beyond with his patient explanation of the alternatives on offer and I am confident that I made the right choice due to his extensive knowledge of the products in the store.
We had a great experience in store today. Tamz who was greeting by the door went out of her way to check sizes in jackets for us. Professional and friendly throughout! Thank you so much!
Phillip and the team were all excellent. Thanks for your time and help!
Phillip looked after us and was exceptionally knowledgeable on all the items we required. The shop has a great selection of outdoor footwear and clothes and is soon to be refurbished and changed to go outdoors.
Philip at this store was so helpful and patient. Great service with a smile :)
Very helpful service from the female shop assistant, Domini, at Black's in Tottenham Court Road. Thank you
Great beanie hat! Phillip gave a further discount! Really helpful thank you! Will shop here again!
Great experience got served by Phillip super friendly 👍🏽
I visited this branch of blacks for the 1st time today yo buy a coat and a jacket.
The manager Phillip was very pleasant and very helpful.
Inayaht,the young lady who served me at the till is delightful.
Philip and James were helpful and made sure i know details of my order.
Helpful attentive sales assistants. Phillip in particular was informative and patient. Made selecting walking shoes straightforward.
“I’d like to compliment the excellent customer service I received from the two ladies at the counter and the gentleman who helped me find a lovely jacket for my mother. Their professionalism, friendliness, and willingness to assist made my shopping experience.
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.