i have a trip planned out italy and switzerland and nicola was really nice and helped me get me clothing and equiment and answerd all my qustions calmly thank you nicola ill come to your shop again
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Kiona was a friendly assistant, who showed knowledge of products I was interested in. She also advised me of a good place to get replacement trainers of the type I wear (trainers not available in her... Se mer
Företaget har svarat
Hannah served us today - we were shopping for walking boots for my daughter for her D of E Award which would also be suitable for using in the snow. She was extremely helpful and knowledgeable and fri... Se mer
Företaget har svarat
I popped in looking for polish to protect my precious Blundstone boots. Although I wasn’t buying a big ticket item, Hannah took time out to give advice on their products and was patient, attentive and... Se mer
Företaget har svarat
Företagsinformation
- Friluftsaffär
- Butik med activewear-kläder
- Butik för reseffekter
- Försäljare av campingutrustning
- Löparbutik
- Skobutik
Om Blacks - Jersey
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktuppgifter
29-31 King Street, JE2 4WF, St Helier, Jersey, Storbritannien
- 01539 760449
4,8
Utmärkt
426 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Hannah was great to deal with
Hannah was great to deal with, very welcoming not at all pushy very engaging which resulted in my making a purchase when I was not committed to doing so. A pleasure and an experience that is not often encountered today in retail
8 februari 2024
Omdöme utan inbjudan
Svar från Blacks - Jersey
Hi Graeme,
Thanks for the amazing review!
I am delighted to hear that you are happy with our service.
We hope that you continue to shop with us.
Regards,
Rehan,
Blacks Online Reviews Team.
Great Service from Hannah
Great Service from Hannah
Came in to return couple of tops. She was able to find options for next size. Nothing too much trouble.
Thank you
12 februari 2024
Omdöme utan inbjudan
Svar från Blacks - Jersey
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Such a great team Anna and Angie
Such a great team Anna and Angie! I came in with my 4 year old to buy him some new shoes and both Anna and Angie were absolutely fantastic! They helped me in finding the right brand and size for my little one, something which I wouldn’t have been able to do on my own while shopping with very energetic boy!
Well done! Top of the range customer service from both ladies!
10 februari 2024
Omdöme utan inbjudan
Svar från Blacks - Jersey
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Darren Roberts
Went in with my daughter to buy a jacket- Hannah that worked in there was absolutely brilliant to the point I could leave my daughter with her to choose sizes and colours, staff like that can change ppls days for the better, will definitely be coming back
8 februari 2024
Omdöme utan inbjudan
Svar från Blacks - Jersey
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Blacks Customer Care Team
Good service and smiley faces
Went in to try a few wellies for dog walking (even had one with me 😋🐾)
The staff were so lovely to both me and my pooch! So kind and really helped me with some good advice, unfortunately I couldn’t find the right fit, however Hannah really helped me out and nothing was too big an ask!
Thanks so much for your lovely service ☺️🥾
2 februari 2024
Omdöme utan inbjudan
Svar från Blacks - Jersey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Hannah is a very good employee very…
Hannah is a very good employee very helpful
8 februari 2024
Omdöme utan inbjudan
Svar från Blacks - Jersey
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Hannah was really helpful and I…
Hannah was really helpful and I probably bought my item because of her excellent customer serviceŴ
7 februari 2024
Omdöme utan inbjudan
Svar från Blacks - Jersey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Angie was very helpful
Angie was very helpful. She adviced me on walking books for long distance as I’ve never hiked before. Great service!
6 februari 2024
Omdöme utan inbjudan
Svar från Blacks - Jersey
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Great store for all outdoors and camping!
Everything is easy to find, all the products I have bought from here have always been great, and they have a very helpful and friendly sales staff! Hannah was very helpful and enthusiastic and knew all about the products. Would definitely recommend!
6 februari 2024
Omdöme utan inbjudan
Svar från Blacks - Jersey
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Blacks Customer Care Team
I always use Blacks for clothing and…
I always use Blacks for clothing and equipment for walking and I have a small business Stroll In Jersey as a tour guide.
Today Hannah was very professional polite and friendly. Well done.
6 februari 2024
Omdöme utan inbjudan
Svar från Blacks - Jersey
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Blacks Customer Care Team
Kiona, sales assistant - Jersey
A sales assistant, called Kiona, was very helpful and polite when I was looking for a new pair of shoes. I bought some shoes around the same time last year and had her on that occasion too. Very welcoming and would deal with her personally when purchasing in the future. Excellent employee.
5 februari 2024
Omdöme utan inbjudan
Svar från Blacks - Jersey
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Hannah you are the best sales advisor
I visited the store with my wife just to look at jackets for my wife, the assistant Hannah was so helpful and knowledgeable about all of the different types and her advice was extremely valuable.
My wife wanted to look at another couple of shops for some comparison but decided to return for the jacket Hannah had recommended. Not only was she helpful, she also said she would hold the jacket for an hour as it was the last size 8 available. This is the type of service I wish could be available everywhere. Thank you Hannah, we will not hesitate to come back again whenever we need something which you sell.
1 februari 2024
Omdöme utan inbjudan
Svar från Blacks - Jersey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Hannah - jersey
Hannah was a delight while serving us. Friendly - asked if we needed help, took us straight to what we had asked for and informed us with knowledge and a fantastic attitude.
20 januari 2024
Omdöme utan inbjudan
Svar från Blacks - Jersey
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Sales Assistant
My sales assistant, a young girl, offered me brilliant service and made my experience better
4 februari 2024
Omdöme utan inbjudan
Svar från Blacks - Jersey
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Blacks Customer Care Team
Knowledgeable & helpful
Hannah was really helpful & knowledgeable when advising us. She spent lots of time going through everything, didn’t rush us & seemed genuinely invested in making sure we got the shoes/bag suited for our need. Thanks Hannah!
3 februari 2024
Omdöme utan inbjudan
Svar från Blacks - Jersey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Great service
Hannah served us today - we were shopping for walking boots for my daughter for her D of E Award which would also be suitable for using in the snow. She was extremely helpful and knowledgeable and friendly. She gave us helpful tips and spent time ensuring the boots fitted properly. We also ended up buying a pair of walking shoes for my other daughter which were in the sale.
3 februari 2024
Omdöme utan inbjudan
Svar från Blacks - Jersey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
A worker called Hannah helped me find a…
A worker called Hannah helped me find a coat that was very good quality
3 februari 2024
Omdöme utan inbjudan
Svar från Blacks - Jersey
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
We were greeted by Hannah when we came…
We were greeted by Hannah when we came in looking for shoes and backpacks for the island walk! She was great help and very knowledgeable and nothing was too much trouble. Appreciated her guidance and left with what we were looking for. Thanks again.
3 februari 2024
Omdöme utan inbjudan
Svar från Blacks - Jersey
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Blacks Customer Care Team
Hannah the sales assistant was lovely
Hannah the sales assistant was lovely - really helpful. Knew exactly what I was looking for
2 februari 2024
Omdöme utan inbjudan
Svar från Blacks - Jersey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Hannah was really helpful and…
Hannah was really helpful and knowledgeable
1 februari 2024
Omdöme utan inbjudan
Svar från Blacks - Jersey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.