I was looking for a small daypack and Blacks had quite a good selection. Found one in the sale at a bargain price.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had a great experience today buying walking boots. The staff, Ollie in particular, was really helpful - he must have gone to the back room five times when I kept asking for different sizes, but becaus... Se mer
Företaget har svarat
Had a great exerpeince getting some walking boots for myself today. We visited Blacks in Bond Street, Bristol. Welcomed as we came into the shop and asked what we were looking for, and shown the righ... Se mer
Företaget har svarat
Jake was so knowledgeable and couldn’t have been more helpful - we bought my husband and jacket and talked about suitable backpacks for my daughter. He offered alternatives and gave good detail of eac... Se mer
Företaget har svarat
Företagsinformation
- Friluftsaffär
- Butik med activewear-kläder
- Butik för reseffekter
- Försäljare av campingutrustning
- Löparbutik
- Skobutik
Om Blacks - Bristol
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktuppgifter
71 The Horsefair, Broadmead, BS1 3JP, Bristol, Storbritannien
- 01172 448566
5,0
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good clear advice
Good clear advice from James made purchasing faster and easier.
17 juli 2025
Omdöme utan inbjudan
Svar från Blacks - Bristol
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Very helpful and patient service
I have difficulty finding comfortable walking shoes and was not confident about buying a new pair. However, I found the assistant, Sue, exceptionally patient and helpful, so ended up walking out with a pair from the sale, at great value for money! In addition the knowledge that I could try them at home and return within 28 days, if not happy, was very reassuring.
14 juli 2025
Omdöme utan inbjudan
Svar från Blacks - Bristol
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Blacks Customer Care Team
Welcoming, knowledge, helpful
Welcoming, easy to shop. Served today by James who couldn't have been more helpful. He was really knowledgeable about the stock, the range of options, the suppliers. Made my purchase confident and easy.
10 juli 2025
Omdöme utan inbjudan
Svar från Blacks - Bristol
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Really friendly
Really friendly, showed me travel towel and tent gave me great advice and a torch and I saved money because of the sell,so I'd like to thank sue,Anna and josh love blacks thank God for Blacks
4 juli 2025
Omdöme utan inbjudan
Svar från Blacks - Bristol
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
My experience was brilliant
My experience was brilliant! I was helped by Sue who was incredibly patient with me and helped me locate a rucksack for travelling. I feel put at ease and excited and can’t thank her enough for her help today!!!
1 juli 2025
Omdöme utan inbjudan
Svar från Blacks - Bristol
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
Great experience
My wife and I called in to look for a light weight puffer style jacket. Good selection also some good deals in the sale, we were served by James who was very knowledgeable and friendly. We ended up buying a jacket each and received extra discount for National Trust membership.
26 juni 2025
Omdöme utan inbjudan
Svar från Blacks - Bristol
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Blacks Customer Care Team
Good experience with James
James was super helpful with a very specific problem and went out of his way to find us a solution to… keeping a bar of soap dry in a tent! Good experience
24 juni 2025
Omdöme utan inbjudan
Svar från Blacks - Bristol
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Blacks Customer Care Team
Great Service from James
Big thanks to James for helping me with patience and knowledge to purchase a pair of Brasher Country Walker II’s before a trip to Peru and the Amazon. Boots are comfortable and held up well for the trip and beyond although Wellingtons were the footwear of choice in the rainforest.
5 maj 2025
Omdöme utan inbjudan
Svar från Blacks - Bristol
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Blacks Customer Care Team
Excellent advice and service
Served by James. Excellent advice and service. Many thanks.
(Also enjoyed the 3 way Football Club banter; Bristol City, Portsmouth, Arsenal !!)
19 juni 2025
Omdöme utan inbjudan
Svar från Blacks - Bristol
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Thankyou James for your patience and…
Thankyou James for your patience and help
17 juni 2025
Omdöme utan inbjudan
Svar från Blacks - Bristol
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
James was very helpful
16 juni 2025
Omdöme utan inbjudan
Svar från Blacks - Bristol
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Excellent service
Excellent service. All questions were answered by Josh and his advice was appreciated on how to take care of my new walking boots. I could not fault his final question when he asked if I was a member of the National Trust - I was! This entitled me to a further 15% discount, which I fully appreciated. I have not visited this store before but I will do in the future.
13 juni 2025
Omdöme utan inbjudan
Svar från Blacks - Bristol
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Blacks Customer Care Team
Svar från Blacks - Bristol
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Excellent service from James & Ollie
5 juni 2025
Omdöme utan inbjudan
Svar från Blacks - Bristol
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Sue and Molly (Bristol
Sue and Molly (Bristol, Broadmead store) were very patient but were not pushy. They gave us advice and assistance when we asked for it, but left us alone to make our decisions. We ended up spending more than £158 in store, even after National Trust discount as a result!
2 juni 2025
Omdöme utan inbjudan
Svar från Blacks - Bristol
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
I’ve been using blacks for som 30 +…
I’ve been using blacks for som 30 + years now and even more this year as I’m planning a fairly big trip, Josh has been my go to sales assistant, he has a really good knowledge of all the products in store and has a really pleasant what can I do to help type of persona, Josh is a real credit to the blacks store, thanks again for all your help.
31 maj 2025
Omdöme utan inbjudan
Svar från Blacks - Bristol
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Blacks Customer Care Team
Great help from Sue in sorting my…
Great help from Sue in sorting my daughter’s d of E kit!
30 maj 2025
Omdöme utan inbjudan
Svar från Blacks - Bristol
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Blacks Customer Care Team
Sue at Blacks Bristol was so helpful and a great knowledge of the goods. know,
Sue was more than happy to help with real good humour and genuinely helpful.
27 maj 2025
Omdöme utan inbjudan
Svar från Blacks - Bristol
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Choosing walking gear for the camino
Went to Blacks as I am planning to walk some of the French camino and wanted good advice. Received excellent advice and patient service on getting a backpack, walking clothes and gear. Thank Ollie
26 maj 2025
Omdöme utan inbjudan
Svar från Blacks - Bristol
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
Extremely helpful staff who gave great…
Extremely helpful staff who gave great advice on the products I was looking at. I bought exactly what I needed and have been looking for in a long time.
26 maj 2025
Omdöme utan inbjudan
Svar från Blacks - Bristol
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Blacks Customer Care Team
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.